Internet

My internet is so slow recently I haven’t even been able to play a Fortnite match. A very basic game that has NEVER given me any issue, even when I first got Cox. I have done multiple internet speed tests and they all come back great but it very clearly NOT GREAT. And it’s every single device connec

The first three days after enrolled and it reached 298 Mbps, which is 300 Mbps. Now, the speed is between 20 and 40 Mbps.

Cox's FttH access path is sending the gateway RA but is not relaying or servicing DHCPv6-PD. Tier 2 technical support and on-site technician will not escalate this so that it can be fixed. Any suggestion to get network engineering to take a look?

why is there no way to report when a contractor has damaged your service feeding your house.

Hi my name is Travis and im disappointed in cox because I have no received my equipment for my internet yet!

My bill is caught up next bill due September 6th you just sent me a text that I owe $202 and I do not

Cox internet is out again in my neighborhood since yesterday but since they don’t see an outage they will only send a tech tomorrow. Ridiculous, it happened last month too for 5 days. It’s moronic that I can’t report the outage. I can predict what will happen, tomorrow the tech guy comes and says ye

I have heard that Cox was sold/acquired by Spectrum. We will we customers be notified? I haven’t received anything. I am in the Tucson AZ area

My elderly mom moved in Dec and we’ve had nothing but issues with her cox internet service. FF to recent months between my mom losing her credit card and debit card being compromised my only option for auto pay is through her checking account which i kept getting an error. Tried calling customer ser

For the past week, the internet goes down around 9:30 - 10:00 PM. When you look at the app, it says “unplanned outage” but it’s pretty consistent on when it goes down. What’s up???