Internet

24 hours of outage in xxxx and no answers as to when it will be repaired.

With Cox now Spectrum, when can we/do we expect to have the data caps removed from our accounts? I would love to stop paying for unlimited data and lower my bill. EDIT: I attempted to find this out via their support chat. That was a waste of 45 minutes. The first round I was "transferred" to a speci

So when is Cox moving off X1/Panoramic and start doing it the Spectrum way?

Charged 2 months for wifi pod. Chat said I need to go to store to pick them up. Makes no sense I already have the one o ordered. No customer support same answer from support w different days

Anyone from Arizona having this same issue? My WiFi service cuts out for 10-20 seconds every 5-10 minutes. Reset everything, unplugged everything, cables are tight.

Yeah I’m constantly lagging and I don’t want to pay for this month or the ongoing month so I wanted to know if I could cancel but keep the WiFi since yall don’t know how to keep customers happy

Anyone from Arizona having this same issue? My WiFi service cuts out for 10-20 seconds every 5-10 minutes. Reset everything, unplugged everything, cables are tight.

I was enrolled in easy pay without authorization. After stating this cannot be done by Cox, the Billing team indeed confirmed to be the case. I was told an escalated individual would call me but never did. Auto enrollment without authorization is a federal regulatory incident subject to fines and re

Early in July, a power surge/lightning strike killed my modem and router. Since then, after getting a new modem and router, I have experienced severe packet loss of around 30% on weekdays on a nightly basis primarily between the hours of 7-8 PM. I experience the issue on multiple devices, and I conf

My internet connection has gone out again. Fourth day in a row.