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Internet
Topics related to internet devices, our services, etc.
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Welcome to the Internet Forum
Here you can ask, answer, and discuss technical topics regarding Cox High Speed Internet. Purpose The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox High Speed Internet services with other customers. If you need help with billing or oth
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Netgear nighthawk Cm3000
So I recently contacted cox ( spectrum) in hopes to upgrade my plan to 2gig since I seen they are now offering unlimited data plans. While speaking to someone in tech support they said that my Netgear cm3000 is not compatible for their 2 gig plans. Has anyone else had this issue, i have done some re
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Outrageous rates
Cox has become one big money grab. Their rates keep increasing It’s no benefits for long-standing clients. Basic cable and Internet at $260 a month is ridiculous. I’ll be going elsewhere.
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Intermittent Internet Outages
I have been having intermittent internet outages going on for at least the last 4 weeks or so. Once it started happening, I went ahead and replaced my wireless router and my modem. Neither have resolved the issue. I have a Roku connected via an ethernet cable. When the internet goes down, so does th
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Connectivity issues for years
I have had my connection drop out several times per hour for a couple years now. I have had three different techs at the house with no change to service. I printed the error log from my modem and the techs didn’t even look at it. I have replaced my modem twice, put it a new router, and replaced the
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Frequent Outages
The outages have been very frequent throughout the day, every day for the past two weeks.
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Internet outage 24 hrs
I work from home and our internet has been out since 1:30pm, 9/29/26. They said it’s because equipment is out of date. How am I supposed to earn my living when you’re holding us hostage so we upgrade to your new equipment. I’m so sick of this. They keep insisting we don’t have an outage in our area
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Paul is a great technician
I had an appt. scheduled for 3pm today and Paul was able to make it early and troubleshot and found out why I was being limited to 1Gb download speed even though I'm on the 2Gb plan. I wish I knew his last name but I didn't think to ask at the time. Anyway thank you Paul!
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Pro Connect Charges
I signed up for Cox Internet the service wasn't working after setting up my equipment service sends out a technician that reconnects the connection at the curb not my house. They then charge me a fee for connecting their service not my equipment. I get a surprise bill call customer service get trans
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