Internet

In the 22406 zip code internet has been out since 6:30pm 9/10/2025. Last update on reinstating services last provided at 7:43AM and nothing since. Would like to know the issue and if and when service will be reinstated?

I’m a tech guy. I understand that outages happen. But everything about the service is awful. Constant outages. No transparency. Even this forum works like it’s 20 years old. You guys are so far behind the times. If we had alternative broadband options and you didn’t have a monopoly, you would lose h

Do Cox DNS servers log DNS lookps? If so, is there a way to opt-out of such data collection?

My internet has been cutting in/out for the past few weeks. It's really annoying. And Cox doesn't send any notification when they are aware of it. It takes me a while to figure out It's my wifi, not my phone service, or my tv that's malfunctioning. It's just annoying. Most times Cox doesn't even ack

I keep getting calls from someone pretending to be from COX Internet tech support from 817 area code, asking me to check my Internet setup and speed by running MSCONFIG on my computer. Hmm, that's not how things work! The last time the person yelled at me and told me I had an "empty head" when I sai

I'm in the Gilbert area and I can say without a doubt the ONLY reason I use Cox internet is because I have no other option in my apartment complex. I have been experiencing horrible internet speeds for weeks intermittently, but often enough where it's a total burden. When I reach out to you I get a

I use cox straight up internet and not only is it the absolute worst internet Ive EVER had, but it frequently disconnects a day before its due. I will get an email saying that its due in one day and within hours it'll be off. Im sick of it. It cuts out 10 or more times a day. When I asked why, they

Thursday around noon my internet goes out, app says "unexpected outage" but comes back up. Yesterday around noon, internet goes out again. App once again says "unexpected outage". Should be resolved by 341p. 357p new text its taking longer, no eta. 744p new text still taking longer, no eta. 901p new

I swear my internet and cable are our more than it's not. Im being hyperbolic here obviously but it is definitely an issue! They want me to pay but they are not providing a consistent service! What is cox doing to fix this issue

Cox consistently is having outages but when you go to look at the issue, they tell you that there are “no known issues.” They openly advertise on their website that if you are experiencing an outage, do not call them and let them know because they are “working diligently to fix the problem. “ they p