Discussions

(34736)
Equipment return request

I was asked to return an equipment otherwise will fined. But I just joined cox and had nothing to return.

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10

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So many outages

My God so many outages like every 10 minutes no Internet so for the inconvenience outage in your area I'm switching back to att I never had any problems with them later cox I will never do business with you again

Discussions

26

2

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Return equipment

Is my equipment returned if the service provider took the old modem and brought a new one

Discussions

19

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Login Issue - Forcing to change user ID

Tried logging into Cox today (first time since switch to Spectrum) Entered login info Chose 'text' as a way to receive security code Entered six digit code Presented with a screen that says "Update user ID We've recently completed a platform update. To continue managing your account and services, pl

Discussions

32

3

I need help, who do I submit invoices to at Cox for reimbursement for damages. Cox drilled cable through my sewer line carpets ruined etc

cox cable drilled through my sewer line causing sewer line b ackup, ruined carpets etc

Discussions

14

1

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Can't Stop Updating User ID

A couple days ago I tried to log into the Cox app on Android and was forced to "update my user ID" which meant giving a second email address because the first one was already in use (by me). This did nothing and the same screen comes up everytime I try to log in on the app. Restarting/resetting the

Discussions

64

1

Canceled Before it Started

I wish I could give Cox Cable negative stars. I had their service years ago, and while they weren’t great back then, the competition wasn’t much better. Unfortunately, nothing has improved. I called on 09/14/2026 to start Internet service. The sales representative couldn’t answer basic questions abo

Discussions

25

1

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Disconnected wifi

I am so sick of Cox Wifi. I have been off-line intermittently for the last 60 days with no refund given. I am at the point where I am going to switch carriers.

Discussions

35

2

0

Cox removed service that was not supposed to be removed.

Last week I changed my landline to a mobile phone. My services were to stay the same. Internet, Contour and a minibox. Sun, the TV with the minibox, cable stopped working. I called tech support. They sent out a tech today. The tech informs me the box was taken off the account. So I called them. Firs

Discussions

24

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Outage

How long will the outage be on Brightside Drive?

Discussions

11

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