Latest app requires an update to cox id. After updating id it keeps forcing another id update upon login through app. Login through web does work however.

WiFi outage in the area of Osborn and 16th street, is anyone else having issues with the internet constantly dropping?

The internet is not staying connected and is causing disruption to schooling for my children. I am also medical staff and need internet service at all times. The cable is also in and out with it being out most all of this holiday weekend. I tried to call and was on hold for 35 minutes then disconnec

Am I going to get money back for all this time being in an outage? This is beyond ridiculous and frustrating. Working from home I’m having to use my sick days because of something I can’t control. This is stupid!

Over the last few weeks my internet has repeatedly dropped. I work from home SMS am constantly dealing with WiFi interruptions. The app is no help because it can’t connect to my gateway when there’s an issue.

Will change to new company offering fiver internet at same price.

Tried logging into Cox today (first time since switch to Spectrum) Entered login info Chose 'text' as a way to receive security code Entered six digit code Presented with a screen that says "Update user ID We've recently completed a platform update. To continue managing your account and services, pl

I am experiencing severe connectivity degradation and lagging during my video sessions. I have run an advanced MTR connection test to www3.zoom.us and isolated the issue to Cox's core routing infrastructure. My local network, gateway, and modem signal levels are clear, but traffic is hitting a major

I got charged $100 for pro connect and I don’t even have that where do I go to get this fee off

I just received my Internet box but the yellow cord doesn’t fit into the wall it’s not the right size