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So many outages
My God so many outages like every 10 minutes no Internet so for the inconvenience outage in your area I'm switching back to att I never had any problems with them later cox I will never do business with you again
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Canceled Before it Started
I wish I could give Cox Cable negative stars. I had their service years ago, and while they weren’t great back then, the competition wasn’t much better. Unfortunately, nothing has improved. I called on 09/14/2026 to start Internet service. The sales representative couldn’t answer basic questions abo
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Disconnected wifi
I am so sick of Cox Wifi. I have been off-line intermittently for the last 60 days with no refund given. I am at the point where I am going to switch carriers.
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Cox removed service that was not supposed to be removed.
Last week I changed my landline to a mobile phone. My services were to stay the same. Internet, Contour and a minibox. Sun, the TV with the minibox, cable stopped working. I called tech support. They sent out a tech today. The tech informs me the box was taken off the account. So I called them. Firs
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Cannot remove ESPN Unlimited entitlement from my account. Cox says ESPN must do it, ESPN says Cox must do it.
I'm a Cox TV customer on Contour Preferred, which includes ESPN Unlimited. I activated it through the Cox activation page (cox.com/espnunlimited) and connected it to my MyDisney login. The activation worked and ESPN Unlimited is still showing as connected. The problem: I need this entitlement remove
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Getting bill lined out.
Only had service for 3 days before I was shut off, records doesn't show date service tech came out and set up modem for fiber connection instead of cable. Charged for partial payment $75.00, when the bill was to have been $50.83 locked in for 5 years.
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Cox connect assist
I'm trying to apply for Connect assist. I uploaded my SSI rewards letter but I got an email saying they need additional documents? I don't understand how a letter from the SSA is not good enough.
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PBS
I live in Pensacola, Florida and my local PBS station shut down. There is a wonderful PBS station in Alabama. Could this PBS station in Alabama be added to the Cox lineup since I am paying for PBS and I can no longer watch it on my television. I do not have a smart television so I can’t watch the PB
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Printer not connecting
I just got a new printer it is an Epson ET-4800. I had another printer when I switched to COX neither printers will connect to the internet.
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