Discussions

(34994)
Absolutely Unacceptable Customer Service. A Complete Waste of My Time.

I am beyond frustrated with Cox Communications and the absolutely ridiculous amount of time I have wasted trying to resolve what should be a straightforward billing issue. I have been charged for services at a location where I was no longer residing, and getting anyone at Cox to take responsibility

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53

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How long does the Cox modem last

Had mine for over 8 years and seems to run hot paying for 1 gig and need to reboot often

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5

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Every time it rains…

…the internet goes down in my area I’m on the north east side of Tucson, and as much as I disliked Cox for thier business practices, this did not happen under them. Does anyone know what the underlying cause is?

Discussions

16

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Spectrum has apparently killed access to apps paid for with your cable subscription?

When Spectrum took over from Cox, we lost access to all the streaming apps installed on smart tv's and devices such as FireTV, Google TV operating systems on various tv's from Ensignia, Hisense, Sony. Apps like CNN, MSNOW etc are now not being able to access and authenticate, regardless if you're pa

Discussions

249

3

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Change WiFi router name

Where do you go to change your router name?

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12

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Free apps

How do I get access to the free apps that I am supposed to to have

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6

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Billing Dispute – Incorrect Device Payoff Charge of $473.43

I am raising a formal dispute regarding an incorrect device payoff charge of $473.43 on my Cox account. Despite multiple attempts to resolve this issue through Cox's store, billing department, and online chat support, I have not received a satisfactory explanation or resolution. 1. Original Purchase

Discussions

10

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Live agent

Live agent please about complete care

Discussions

14

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Still no internet? 13 of 15 days with an outage?

I’ve only had internet for 2 out of the last 15 days. Hopefytoday won’t be day 16. The “check for outage” site shows an outage 2 or so blocks away from me…but for over two weeks? Are we sure anyone is working on this issue? Frustration grows with each day!! Please hurry!!!!

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15

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Cancel service

Please cancel service

Discussions

11

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