I have spent nearly 5 hours straight on the phone with cox customer services reps trying to adjust my name on my account which is showing up as "quick connect" rather than my legal name. The reps I speak with say my account is setup as a business when it is a residential, so then they transfer me fr

Today, out of the blue, while I'm on the internet, a new icon I've never seen before appears in the taskbar to let me know there is no internet connection. I'll reboot my computer and it goes away, but after a while, it comes back. I check to see if there's an outage on my Spectrum acct. and it says

I am unable to make a payment thought my card is valid and I always pay with the same card the site is telling me that my card is not valid

really ! Spectrum is horrible ! Almost 50 hours now of over half my channels missing. All my neighbors same problem. How difficult is it? Never had this problem with Cox. I keep getting texed that problem has been fixed, but it never has . Same problem still, it’s like they are buying time for somet

I have been a Cox customer for as long as I can remember. I am so disappointed with the internet service we now have. I cannot say without a doubt it’s due to the new ownership, but a service that I use to enjoy is now terrible. If they can tell me that this will not continue, I can be patient, but

My account is missing the cox/spectrum hotspot setting under privacy and security. I’m very close to filling a complaint with FCC for this issue. Chatting with over seas agents has been useless since they lack any true customer service

I have Contour1 with a Cisco DVR and a Samsung TV. I replaced a URC-8820-Cisco remote with a URC-Cisco-MOTO. After I programmed it, the remote only controls the TV. No DVR functions respond. What do I need to do to get it to control both the DVR and TV? Also, what is a good working email address and

Why do I have to upgrade to HD tv

Check your bill . Cox / Spectrum instead of giving Credit for $25 , charged me an extra $25 . I’d say mass law suit if not fixed .

Like even before hurricane I was having issues with connectivity.but now, I’m living in the stone ages!! I’m switching to starlink it’s cheaper and better service !!