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Mobile app doesn’t show data usage
My Cox app lost the ability to show my mobile usage. I can still view mobile data usage on cox.com but it’s not as easy to use as what I used to have on the app. It stopped working when I bought a new phone in Dec 2025. I’ve tried phone support, twice going to the Cox store, and submitting an app re
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Upnp
Been having issues with my devices not establishing upnp and my nat type being moderate went to the cox WiFi app then the panoramic app, after that the cox website and found nothing, went back in the app and on the app I found the port forwarding tab and the whole tab was disabled, I have the CGM414
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Service stinks
Every night I lose service. Every every night . This needs to dtop
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Cox refusing to cancel my service
Cox is refusing to cancel my services. I gave them the only pin I’ve ever used for anything they’re claiming it’s incorrect. They refused to allow me to speak to a manager and are demanding I go in person to cancel. Completely unprofessional and the chat agent never responds.
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Outages
I moved into my new apartment less than 2 months ago, and in those 2 months, the internet has had outages 4 times. These outages last 3-5 hours. As someone who works from home and attends school online it is unacceptable to pay over $100 a month for service that is so unreliable. Having a monopoly i
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I don’t get what I paid for -Inconsistent Speeds and Frequent Disconnections—Is Anyone Else Experiencing This?
I'm writing to see if anyone else in the community is experiencing the same issues I am. For the past several weeks, my internet service has been extremely inconsistent and unstable. I'm paying for the 500 Mbps plan, but my download speeds frequently drop to 19 Mbps or even lower. The connection als
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Paying More for Slower Service – Ongoing Speed Issues
I’m currently experiencing ongoing internet issues with Cox, and the situation has become increasingly frustrating. I originally subscribed to a higher-speed plan (up to 1 Gbps) based on the speeds advertised and availability at my address. However, I consistently received much lower speeds than pro
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how many mbps do I need for one computer
How many mbps do I really need
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