Discussions

(34950)
Spectrum is terrible

Never had outages with cox. Now since spectrum took over the quality has gone downhill and there’s been outages. Will be switching to another provider.

Discussions

283

6

Technician visit no-show, no complaint process

My WiFi has not been working for over 2 weeks. I scheduled a visit for today from 1-3pm. I waited the entire duration of the service period, and at 3:09 got a text message stating that my appointment had been rescheduled to Monday morning. I called customer service, and they informed me that there i

Discussions

15

1

0

No internet

My internet goes out daily about tge same time?? Why

Discussions

20

1

0

Feedback on Spectrum change.

Cox was wonderful, Spectrum has absolutely tanked their old reputation. Cox had amazing service. Spectrum works when it wants to. Most days I have to reset the router. The signal is significantly weaker, it does not even reach my kitchen anymore. My internet range before the buyout could even be use

Discussions

41

1

0

New home

Just moved into my new home. Need internet

Discussions

14

1

0

Cox always goes down after paying bill

My cox wifi is on auto payment and as a reward for paying my bill they shut my wifi down. Any time I remember I note when my wifi was down it's always after paying and im so sick of the bs and when I called in the past years they told me it was my modem I replaced it and when a tech came out they bl

Discussions

20

1

0

Accepted Solution

URC-8820-MOTO remote doesn't control DVR

I have Contour1 with a Cisco DVR and a Samsung TV. I replaced a URC-8820-Cisco remote with a URC-Cisco-MOTO. After I programmed it, the remote only controls the TV. No DVR functions respond. What do I need to do to get it to control both the DVR and TV? Also, what is a good working email address and

Discussions

30

2

0

no internet for almost 2 weeks

We lost internet during the storm and still after 2 weeks tomorrow have no internet can someone tell me when i can expect it and also are you going to reduce my bill?

Discussions

33

1

0

Can’t find my internet name to connect t.v

I am not able to connect my t.v to my wireless internet. It won’t show up when I’m trying to set up connection

Discussions

20

1

0

Disabling CoxWifi

On 9/18 i had my packages changed due to pricing. i got home plugged everything in and my router told me that it needed to change its address to avoid conflicts with the new device. Then i noticed a "Cox Wifi by Spectrum" show up. After connecting to it and turning off the Pano device, i have identi

Discussions

350

4

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