Internet not working

The internet is not staying connected and is causing disruption to schooling for my children. I am also medical staff and need internet service at all times. The cable is also in and out with it being out most all of this holiday weekend. I tried to call and was on hold for 35 minutes then disconnec

The serial number on the account is different from the Modem.

I live in the Scottsdale, AZ area and this past week there have been constant service outages with no long lasting solution. Is anyone else experiencing this issue? This is becoming unacceptable, especially considering how much the services charge. Does anyone have a recommendation to Internet alter

I know this has been asked before, but it looks like it's been awhile and before I quit Cox for another provider I figured I'd try this. Spikes in data usage have me trying to determine which devices are responsible so that I can address the issue. However, this does not seem to be possible, which t

Yesterday, I received both a text and email saying my service was ready for activation. After following all the steps in the activation portal, and selecting using my own equipment, I keep getting this error message. I’ve factory reset my modem and router, and still can’t get service. Everything is

Since we are now on Spectrum for residential home internet in Las Vegas, will there still be a monthly 1024Gb data cap? Spectrum does not have data caps in any other market so I was curious about Las Vegas.

Video, image, quality less after 10 to 15 minutes. Mlb baseball subscription through Fubo subscription. I'm not paying for junk next year. Spectrum/Cox can fix this.

Download speed 0.11 Mbps. PC connected to modem by Coax. Tried diagnostics. None work. Rebooted the PC and it worked fine.

Tech had to come out and set the modem up to receive fiber instead of cable. Bill was paid even without the service and shut off 3 days later. WTF seriously getting the business from you guys off the bat.