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Data Over usage
In recent months our data usage has spiked to the point of having to pay extra for data. I called Cox support and all I got was the suggestion to pay $50 for unlimited data or as a "courtesy" pay $30 for some additional amount of data (I forgot how much data that was). Our usage habits have not chan
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Cox has been charging me extra.
I've been enrolled in Easy Pay, for convenience, since January of 2026. A week or two ago I noticed Cox charging me different amounts two or three times in one month. Cox's statements do not show those charges, my bank says those charges went to Cox according to their system tracking system. accordi
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Closed
I am being scammed by Cox Spectrum
My bills are unreadable. I am owed $240 for an over charge for a device I cancelled and got swindled. If someone doesn’t give me a clear understanding of what I paid and how I got that money back or posted to my account I will be making a complaint with the BBB!!! I shouldn’t need a degree is scammi
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Work ordered
Damage outside cable line needs to be replaced, work order has been put in yesterday by employee Reggie.
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Internet Connection Since Spectrum
I have never had a connection issue with cox. Since spectrum took over, I’ve had multiple instances of my WiFi just stopping . My router stays white and the app says no connection issues. My tv and phone stop loading. It comes back after a few minutes. I don’t have to do anything for it to come back
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outage shows as past resolution time. how can it be updated?
can a bot update it or show resolution in the future instead of the past if it is still actively out of service?
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WiFi name
Do we need to change wifi name since cox internet is spectrum
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