Discussions

(34978)
Internet Connection Since Spectrum

I have never had a connection issue with cox. Since spectrum took over, I’ve had multiple instances of my WiFi just stopping . My router stays white and the app says no connection issues. My tv and phone stop loading. It comes back after a few minutes. I don’t have to do anything for it to come back

Discussions

165

5

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App

No sé por qué no me deja entrar a mi cuenta ya no puedo ver qué aparatos están conectados necesito una respuesta por favor llamo a cada rato y nadie me responde siempre están cerrados no han abierto ocupados y no me pueden atender. Necesito un número en específico para que Pueda contactarme con uste

Discussions

10

1

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Cancellation

I need to cancel my internet service

Discussions

12

1

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Land line

I want to see if I can add phone line and also ruduce my bill

Discussions

12

1

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Modem software update

i have my own modem new modem says your network provider will update new software how to do that i called them they have not update my modem new software i chacked website they have new software available i dont see it on my modem when u do 192. Etc anybody have more info how to do this thanks

Discussions

27

2

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Cox bill of$64.65 Sent to me in error

I do not owe Cox anything. My account is on hold til home repairs are completed. Thanks, Raymond Thompson

Discussions

16

2

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Ale autorizar

Necesito autorizar a Alejandra López en la cuenta

Discussions

11

1

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Upgraded to 2GIG and now I have no access.

Nobody at Cox seems to know what they are doing. I just spent an hour with tech support trying to split bands so my security cameras can connect to 2.4G Wifi. They can't seem to figure out why my Wifi app says Access not supported and to contact my account administrator. So I called myself and made

Discussions

18

1

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Panaromic WiFi App Not Working

The panaromic WiFi app stopped working some time back and displays “Something went wrong “. Is this because of the transition to Spectrum? Called customer service to try and get the app to work, changed password etc, never helped. Please help.

Discussions

71

1

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Absolutely Unacceptable Customer Service. A Complete Waste of My Time.

I am beyond frustrated with Cox Communications and the absolutely ridiculous amount of time I have wasted trying to resolve what should be a straightforward billing issue. I have been charged for services at a location where I was no longer residing, and getting anyone at Cox to take responsibility

Discussions

32

2

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