Discussions

(35061)
Data Over usage

In recent months our data usage has spiked to the point of having to pay extra for data. I called Cox support and all I got was the suggestion to pay $50 for unlimited data or as a "courtesy" pay $30 for some additional amount of data (I forgot how much data that was). Our usage habits have not chan

Discussions

21

2

0

Cox has been charging me extra.

I've been enrolled in Easy Pay, for convenience, since January of 2026. A week or two ago I noticed Cox charging me different amounts two or three times in one month. Cox's statements do not show those charges, my bank says those charges went to Cox according to their system tracking system. accordi

Discussions

25

1

0

Internet

My internet not workin

Discussions

17

1

0

New offers

Need new plan any offers to exciting customers

Discussions

24

1

0

Closed

I am being scammed by Cox Spectrum

My bills are unreadable. I am owed $240 for an over charge for a device I cancelled and got swindled. If someone doesn’t give me a clear understanding of what I paid and how I got that money back or posted to my account I will be making a complaint with the BBB!!! I shouldn’t need a degree is scammi

Discussions

47

1

0

Work ordered

Damage outside cable line needs to be replaced, work order has been put in yesterday by employee Reggie.

Discussions

15

1

0

Internet Connection Since Spectrum

I have never had a connection issue with cox. Since spectrum took over, I’ve had multiple instances of my WiFi just stopping . My router stays white and the app says no connection issues. My tv and phone stop loading. It comes back after a few minutes. I don’t have to do anything for it to come back

Discussions

361

8

Remote

How to changed the remote control

Discussions

15

1

0

outage shows as past resolution time. how can it be updated?

can a bot update it or show resolution in the future instead of the past if it is still actively out of service?

Discussions

14

1

0

WiFi name

Do we need to change wifi name since cox internet is spectrum

Discussions

22

1

0

Loading...