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Auto payment

Can I change the day that my auto payment is taken out

Discussions

4

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Does Oliver not exist anymore?

I'm trying to find Oliver to help with quick troubleshooting however the buttons to speak to him are no longer present on the Cox website. I've tried switching browsers and disabling extensions (ad-blocks), but nothing seems to make it come back. The button is literally missing.

Discussions

91

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Where is the 24/7 support with Oliver?

Every time I try to contact support via chat, there’s no option and I keep getting pushed in a loophole

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Internet Connection Since Spectrum

I have never had a connection issue with cox. Since spectrum took over, I’ve had multiple instances of my WiFi just stopping . My router stays white and the app says no connection issues. My tv and phone stop loading. It comes back after a few minutes. I don’t have to do anything for it to come back

Discussions

321

8

Bill

I have tried since October 21 to correct my bill and spoken to four people with the same result. I even went twice to spectrum and they can’t help me and gives me the same phone number. One call sent me to contract and it’s still not corrected and they said it would be corrected in 3-5 days. I’m fed

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29

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Transfers not seamless

Verizon quoted 30 days to unlock paid off phone going from Verizon to spectrum mobile by verizon

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13

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Even when you leave Cox, they still end up screwing you.

I left Cox Mobile in September because a simple phone upgrade turned into five hours and twenty minutes with customer service. All I wanted to do was move my existing number and plan from my Google phone to a new Samsung. The Samsung told me to contact Cox Mobile. So I did. Eight representatives lat

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23

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Reset Modem Often!

Since spectrum took over I have to keep resetting my internet modem and it’s very frustrating! I pay $140 mo for unlimited internet and should not be having these problems.. very dissatisfied with Spectrum!!

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26

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Connectivity

Since the switch…internet connection is bad. Constantly circling in my own house…smh

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23

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NBA League Pass vs NBA TV

I subscribed to NBA league pass on my TV but the game I wanna watch tonight is being shown on NBA TV instead. Why can’t I watch that?

Discussions

13

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