Don’t like the app Ai everything can’t contact a living agent!!

I've been a Cox customer for over 30 years now, and I've never had any problems with my cable or internet services. I also always try to keep an open mind when services change or companies have mergers/buyouts. Therefore, when I saw all of the recent Cox/Spectrum notifications, I tried to do the sam

There is an internet outage in my area and has been out all day. The first time it was supposed to be fixed was 3:40, then 7:40 and now 11:40. I work from home and use this to provide for my family and I am sure others do as well! I don’t understand how internet can be down all day long. Really thin

Spectrum required that I switch from the Cox minibox to the Spectrum Client Contour box. After two lengthy phone discussions with techs to solve to "no audio" problem, the last tech said that I should replace the Spectrum box because it is likely faulty. A tech person came to my house the next day b

I have spent an enormus amount time in chat sessions and with supposed tech personnel trying to access tv packages on the website. Am I the only one that can't find tv packages on the website? I have explained until I am at the point of losing my religon. Everything the spectrum support has suggeste

I can nit watch tv at all on my stick

I am unable to initiate a chat in the app and I have been on hold with support for over an hour. Please advise.

The black thing that goes into the wall. My place doesn’t have that, so I need someone to come out and like do it from the outside.

i recently got COX internet and as promised by COX , i have to get free mobile line service for 12 months . to opt into i requested to PORT my number into COX last week. and the agent said it will pass through in 24 hrs. Now 5 days passed , everyday when i chat with customer service agent he/she ask

I need to find a way to lower payments for my tv service. I need to revisit what I am paying for tv services.