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I was unenrolled from automatic bill payments
I have been using automatic bill payment since I first got my account almost 2 years ago. Today I received a text saying I missed a payment. I checked my email and yesterday, when the payment was due, I received one saying I was unenrolled from automatic bill payments. I did not do this. I live alon
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Question on StayConnect WiFi
Will this still work with two networks set up in my house, one for 2.4GHz and one for 5.0GHz? I have a number of items that just would not work when connected to the 5.0GHz network even though it supposedly will adjust to 2.4GHz for those items that don't support 5.0GHz.
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Closed
Outages!!
So tired of trying to watch tv the past few days. So many darn outages!!!! What is going on?
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300 Mbps for 1 gig
So I’m only getting like 300mbps and I’m supposed to be on 1 gig so I’m losing money for 1 gig why am I only getting 300mbps for 1 gig I need the whole 1 gig I’m paying for 1gig not 300 Mbps I’m serious about leaving to a different provider
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Spectrum Sportsnet LA - Dodgers channel
I noticed that my cable service now (finally...) has Spectrum Sportsnet LA (the Dodgers channel). It is channel 54 and it's only 12 1/2 years late. Is this only a temporary thing, or will be a permanent channel in the lineup? Also, most of the commercials on that channel are for Hawaii. Is that norm
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Intermittent 30–60 second Cox drops — modem signal levels look excellent before/after
Hi all.. could really use some help. 25 year customer and having issues. I’ve been dealing with a strange intermittent issue and am hoping someone with DOCSIS/plant experience might have some ideas. My connection will occasionally drop completely for roughly 30–60 seconds and then recover on its own
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Internet NOT WORKING
My internet is so slow recently I haven’t even been able to play a Fortnite match. A very basic game that has NEVER given me any issue, even when I first got Cox. I have done multiple internet speed tests and they all come back great but it very clearly NOT GREAT. And it’s every single device connec
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Guide metadata issues
Hello Cox Support Team,I am writing to report a long-standing, upstream guide metadata error on the Contour platform that has persisted across all cable boxes for multiple years. This is a backend database/Gracenote mapping issue rather than a local hardware problem.Please escalate this ticket direc
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