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Pro Connect Charge $100, Technician said it was “free”
Seems to be a disconnect with billing and technician. I was told my visit would be no charge and a month later I see a $100 “Pro connect charge” on my bill. If a technician visits me again I will require a written document of the actions completed along with itemized list of charges. All I have is t
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Internet help
I see that cox is now spectrum but I have a pod extender for the internet and it’s not working
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Victoria B
A few years back, COX sold our email addresses (@cox.net) to Yahoo. Will Spectrum be taking those email addresses back into there real of technology? I am asking because if COX currently has some "forwarder" on these @cox.net email addresses, sending them to Yahoo, did Spectrum build these in to the
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Price increase is unacceptable
I will cancel my service . $34 increase for zero added value does not make sense. Please help me understand why I am being extorted .
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Cox internet bill increased with no notification
Why did my cox internet bill increase?
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Unauthorized Account Migration - Missing DVR
Logging an official dispute regarding an unauthorized account migration that occurred on Friday. I called Cox to activate the new apps that are supposedly free with the migration. Peacock, Disney+ offer after being explicitly assured by the representative that my core TV and services would remain co
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Internet issues
I am constantly having internet issues and this has been going on for at least 1-3 months. My internet keeps going in and out causing delays on my phones, TVs and laptops. It has really became a problem because it is interfering with my job because I work from home. Please fix this issue!
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Bill increase
I’ve been a customer for nearly 20 yrs and I only have internet. No home phone, no hdvr, no cable or channels. Yet my monthly bill is $170. When is Spectrum raising my rates ?
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This company blows
Past 2 days I get home to no damn internet . After 12 hour shift I wanna relax watch My shows game and I cant. Not to mention all the times they had to come over cause the internet is very weak even tho I pay for 2 gb
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