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Having to reset modem several times a day
I've been having the same service at the same house for over a decade. The service has been wonderful. Hardly ever went down, minus a few storms. Out of nowhere, I've been having drops or slowdowns for the past week or so. I've never had to reset the modem this many times. After I reset the service
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Spectrum merger
Hello, I am aware of the spectrum merger and I would like to be put on the Promotional list immediately if you don’t mind. Thank you. I would also like to get my free phone for a year.
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Port forwarding issues
In the app, the port forwarding feature says, "Feature currently disabled. Please contact us." I contacted customer support, and they initially told me that Cox does not support port forwarding. However, they then sent me a instructions on how to set it up before telling me cox doesn't support it. A
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Worst Decision Ever
I’ve been a long time customer of Cox/Spectrum. Rarely had an issue. I recently upgraded to the 2G Internet, and I’ve had 5 outages in the last 2 weeks. This is ridiculous.
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Fiber optic wire
Good afternoon i just had the fiber optic install but the i don’t like how the install wire is now can we have it installed under ground
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Trouble with my WiFi reaching other rooms
My WiFi works fine downstairs near the router and one of the rooms upstairs but it has trouble reaching some of the rooms upstairs to the point where nothing loads or anything.
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Homelife no charge until disconnection
I received notification from Cox that there will be no charge for Homelife until October disconnection date for inconvenience. Why am I still being billed for it?
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Monthly services fee
Why is this a thing now? I have been with Cox for internet for over 5 years now with no monthly service fees.
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