Discussions

(34862)
Extended outage — Myrtle Grove, Pensacola, FL

Our Cox internet has been completely unavailable since Hurricane Isaias, despite our residence never losing electricity. Cox has repeatedly postponed the estimated restoration time, and neither SmartHelp nor telephone technical support can confirm whether a repair crew has been dispatched. Can a Cox

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Why can’t I get ABC???

ABC? Why can’t I get game

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8

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Video Disruptions

Video is shutting off, leaving only the audio.

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11

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ION channel not available

Why is ION channel not been available for the last few days?

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255

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Fayetteville AR outage!

WTF is going on with the Internet service in Fayetteville AR?!? I haven’t had any service since Wednesday and no one can tell me why?!?!?! I’m about to cancel this BS and get ATT.

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Not sure I'm being throttled

I had Cox internet for over 20+ years at its lowest speed of 300Mbps/30Mbps. It was quite fast even at theose speeds. I recently switched to Spectrum knowing I would have to eventually do so. I got the Internet 500 plan which upload speed is 20Mbps, slower than Cox. I was expecting it to be slower t

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Spectrum is terrible

Never had outages with cox. Now since spectrum took over the quality has gone downhill and there’s been outages. Will be switching to another provider.

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103

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Outage Wichita KS

An outage seemed to start at approximately 11:30am CDT. Spectrum said it should be resolved by 11:55am, now saying nearly 4pm. Of course, although they should be working the issue, they’ll never disclose what has gone wrong. I just sat down to do work, and now cannot do anything today? This is not a

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9

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Not Seeing the Travel Channel on TV Lite

Is anyone else not able to see the Travel Channel on the TV Lite package? I’ve been told numerous times that it is included but it’s there. I’ve tried the app directly on my tv and the app on a Zumo box.

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8

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Billing statements

I’m trying to to view my billing statement on my cox app but it’s not allowing me to me to do so

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84

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