Discussions

(34633)
Having to reset modem several times a day

I've been having the same service at the same house for over a decade. The service has been wonderful. Hardly ever went down, minus a few storms. Out of nowhere, I've been having drops or slowdowns for the past week or so. I've never had to reset the modem this many times. After I reset the service

Discussions

25

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Spectrum merger

Hello, I am aware of the spectrum merger and I would like to be put on the Promotional list immediately if you don’t mind. Thank you. I would also like to get my free phone for a year.

Discussions

20

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Set up new tv

Trying to set up a new tv

Discussions

10

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Port forwarding issues

In the app, the port forwarding feature says, "Feature currently disabled. Please contact us." I contacted customer support, and they initially told me that Cox does not support port forwarding. However, they then sent me a instructions on how to set it up before telling me cox doesn't support it. A

Discussions

121

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Worst Decision Ever

I’ve been a long time customer of Cox/Spectrum. Rarely had an issue. I recently upgraded to the 2G Internet, and I’ve had 5 outages in the last 2 weeks. This is ridiculous.

Discussions

34

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Fiber optic wire

Good afternoon i just had the fiber optic install but the i don’t like how the install wire is now can we have it installed under ground

Discussions

17

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Trouble with my WiFi reaching other rooms

My WiFi works fine downstairs near the router and one of the rooms upstairs but it has trouble reaching some of the rooms upstairs to the point where nothing loads or anything.

Discussions

16

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Homelife no charge until disconnection

I received notification from Cox that there will be no charge for Homelife until October disconnection date for inconvenience. Why am I still being billed for it?

Discussions

12

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Phone

I want to upgrade my phpne

Discussions

11

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Monthly services fee

Why is this a thing now? I have been with Cox for internet for over 5 years now with no monthly service fees.

Discussions

28

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