Agent finally was willing to log a support ticket CUIxxxxxxxx54 yesterday, after lengthy discussion of problem I've had for over a year. Not to disparage that agent, but I honestly don't have a lot of confidence that Cox engineering team will investigate. I have a (lousy) workaround, that allows me

Cox is my only option in the apartment building where I live. If I had ANY OTHER OPTION I would cancel it TODAY. The past two days, service has been on and off all day. There's not a week that passes where the internet doesn't go off.

Hello, I seem to have issues this morning connecting to the Internet in the Fairfax Va region. Is anyone else in this region having the same issues. Hopefully Cox services can troubleshoot.

I am an existing customer who is building a home. Cox's utility pedestal is located where my driveway will be and I need to have it moved. The construction address is: 4732 Afton Lane Roanoke, VA xxxx

It has been over 24hrs and no internet service in the 06067 area. There were no storm, weather related issues or accidents in the area. This is not the 1st time this has happened, Cox has constant service interruptions. Peoples business and jobs rely on stable internet connections. It’s one thing fo

Why is episode 3 of this show missing on my contour on demand? It seems like whenever I find a show I want to watch that’s already aired there are missing episodes.

I am having major issues with packet loss at that cox server on hop 5 from me. It is dropping me from my game, cox only wants to send a technician out, when this issue is not at my house.. why isn't cox fixing their server?

Our TV service hasn't worked for almost four days now, and all I can learn by calling or going online is that there "has been a network impacting event in your neighborhood" and that technicians are working to resolve the issue. However, I posted a message on this neighborhood's Facebook page and ap

I am having a problem with my tv box freezing when ever I am watching Peacock streaming after certain ads come on such as State Farm. My tv goes blank if I am streaming a series on peacock and the only way to clear the problem is to reboot my cable box. Is any one else having this issue?

On certain channels that I watch I get there seems to be a connection issue try again even after checking TV and cable boxes are firmly connected and not damaged and then tuning back to the channel in a few minutes it never works even a day later I try to go back to the same channel I get the same m