hello my internet is not working at all and worked fine yesterday. Perhaps Spectrum is not compatible in my area and I will look into changing my provider if this is not fixed soon. thank you

So, I upgraded yesterday to a higher speed, lower monthly payment, but I still did not had any internet connection. Happens to be that I had to buy a separate “WiFi” package connection at 10$ extra! I found out that this evening, and I still don’t have any internet connection! That’s ridiculous Cox-

When did time stop being valued. Because I am so tired of giving mine away for free. I am writing because the time required to resolve this issue has become unreasonable. What should have taken minutes has taken hours—not because the issue is complex, but because each interaction has produced script

Hello, i’m just wondering why my bill went from $110 a month to $117. Thank you I know it may not seem like much of a difference, but it is to me. Everything is very expensive at the moment. Thank you so much for your time. Have a great day.

What plans will include Paramount Plus, Peacock and Hulu as advertised in August 2026? How can I find out if I will be getting these additions at no charge?

I called Cox this morning, because my current plan expires in two days. During that time, I was transferred to 6 different people. Each time, I had to give my complete account info, plus security code, plus their having to send me a text with a code. Not one person was able to give me any options fo

Why did I receive a package from you today?

Tried logging into Cox today (first time since switch to Spectrum) Entered login info Chose 'text' as a way to receive security code Entered six digit code Presented with a screen that says "Update user ID We've recently completed a platform update. To continue managing your account and services, pl

I have been having intermittent internet outages going on for at least the last 4 weeks or so. Once it started happening, I went ahead and replaced my wireless router and my modem. Neither have resolved the issue. I have a Roku connected via an ethernet cable. When the internet goes down, so does th

I was enrolled in easy pay without authorization. After stating this cannot be done by Cox, the Billing team indeed confirmed to be the case. I was told an escalated individual would call me but never did. Auto enrollment without authorization is a federal regulatory incident subject to fines and re