Discussions

(34873)
When will internet come back on?

I understand we just had hurricane come through but there is no update on when they think the internet will even be up. Anyone has an idea? I work from home

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Hurricane Isaias

so can we have updates ? They used to give updates after the storm passed. This whole city down doesn't give much credibility. Come on. Tell us what's going on. Even outside can't get much reception.

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Phones

Concern about switching out my phone.

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14

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DVR recordings keep stopping

I got a new DVR cloud box because my old one was 5 years old. The new box was wifi , it didn't work because of where my wifi box was. The tech that came to replace gave me a new one that connected to the cable. Well that didn't work either, when I try to watch a recorded show, it stops somewhere in

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Down town Pensacola down ?

They said service will be fixed by 6 PM. It is now 1022 and nothing. When do you guys think it’ll be back up ?

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34

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Spectrum is terrible

Never had outages with cox. Now since spectrum took over the quality has gone downhill and there’s been outages. Will be switching to another provider.

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139

5

Outage Wichita KS

An outage seemed to start at approximately 11:30am CDT. Spectrum said it should be resolved by 11:55am, now saying nearly 4pm. Of course, although they should be working the issue, they’ll never disclose what has gone wrong. I just sat down to do work, and now cannot do anything today? This is not a

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12

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Not sure I'm being throttled

I had Cox internet for over 20+ years at its lowest speed of 300Mbps/30Mbps. It was quite fast even at theose speeds. I recently switched to Spectrum knowing I would have to eventually do so. I got the Internet 500 plan which upload speed is 20Mbps, slower than Cox. I was expecting it to be slower t

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44

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Extended outage — Myrtle Grove, Pensacola, FL

Our Cox internet has been completely unavailable since Hurricane Isaias, despite our residence never losing electricity. Cox has repeatedly postponed the estimated restoration time, and neither SmartHelp nor telephone technical support can confirm whether a repair crew has been dispatched. Can a Cox

Discussions

164

3

No WIFI/Cable @ All in Crestview Garden City Since October 7, 2026

Does anyone have WIFI/Cable Access in East Crestview? I’ve been without all WIFI services since October 7th, 6:30 pm! Power just returned @ 5:45 pm & I .still have no services (reboot, reboot) and to the beautiful moon!🥲 No access to college or pro sports for the past 3-days…I’m having “man-cramps”

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