Discussions

(35002)
Spectrum service beyond terrible

Never had so many issues with Cox. Now that Spectrum has become carrier service is unacceptable. Random outages morning afternoon & evening. Should be getting at very least a 25%discount due to intermittent/lack of service. I don’t know what changed when companies merged but I am ready to make a mov

Discussions

15

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Dissatisfied with the current dvr that I have. It is not as great at viewing programming and searching

The previous DVR 9865hdc? performed way better for me than the current DVR that I am using. Will there be an upgrade anytime soon? I'm really frustrated with the DVR.

Discussions

12

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Internnet keeps dropping

For the past 3 months every day starting about 9 am the internet does down for a few minutes then comes back only to do this continually throughout the day. have had 3 techs come out and all have said it is an equipment problem, and they would turn in a ticket to get it fixed. But so far nothing and

Discussions

26

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Call History CSV Omits Phone #

The call history download in a CSV format has been missing the phone number since last August, 2026. The PDF download shows the phone number. In the CSV file the number used to be embedded in the Name & Phone Number field, but now only the name is there. In the PDF file the phone number is in a sepa

Discussions

11

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Canceling

Is it just me or is it hard to cancel a service?

Discussions

17

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Cox WiFi by spectrum 1 week pass

I purchased a cox WiFi by spectrum 1 week pass and it has no internet connection!!

Discussions

16

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Outage

There was an outage yesterday morning and it has yet to come back on. Spectrum has been texting updates but the last one said the issue would be fixed by 6:52 this morning. It is now just after 8 and still no internet. They have not sent any other texts with an update.

Discussions

22

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Spectrum included streaming services

Before the merger, I was paying for HBO, Disney plus, and Hulu. Will I still have to pay for them or will my bill be adjusted to remove those costs?

Discussions

15

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Free apps

How do I get access to the free apps that I am supposed to to have

Discussions

10

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Change WiFi router name

Where do you go to change your router name?

Discussions

18

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