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Absolutely Unacceptable Customer Service. A Complete Waste of My Time.
I am beyond frustrated with Cox Communications and the absolutely ridiculous amount of time I have wasted trying to resolve what should be a straightforward billing issue. I have been charged for services at a location where I was no longer residing, and getting anyone at Cox to take responsibility
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Cell phone service
Now that Cox has been taken over by spectrum I saw on the commercial we were gonna get free cell phone service for a year. Is that correct?
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Spectrum. extremely disappointed
And we thought Cox was poor. I just wasted 3 hours with 2 simple changes I needed but because the tech support people are not trained, nothing was done. Spectrum should teach their tech support how to do their job. also, do not solicit customers with addons that do not exist.
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Spectrum has apparently killed access to apps paid for with your cable subscription?
When Spectrum took over from Cox, we lost access to all the streaming apps installed on smart tv's and devices such as FireTV, Google TV operating systems on various tv's from Ensignia, Hisense, Sony. Apps like CNN, MSNOW etc are now not being able to access and authenticate, regardless if you're pa
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Modem software update
i have my own modem new modem says your network provider will update new software how to do that i called them they have not update my modem new software i chacked website they have new software available i dont see it on my modem when u do 192. Etc anybody have more info how to do this thanks
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Panaromic WiFi App Not Working
The panaromic WiFi app stopped working some time back and displays “Something went wrong “. Is this because of the transition to Spectrum? Called customer service to try and get the app to work, changed password etc, never helped. Please help.
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Internet Connection Since Spectrum
I have never had a connection issue with cox. Since spectrum took over, I’ve had multiple instances of my WiFi just stopping . My router stays white and the app says no connection issues. My tv and phone stop loading. It comes back after a few minutes. I don’t have to do anything for it to come back
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