ridiculous! The least you can do is notify people since it is a quote “planned maintenance”. AT&T never had this many issues and I was with them for over 8 years ! And I’ve only been here for an about a year. I think it’s time to switch back. You know people have work and rely on internet right?

I see how cox company is I can never get a live person it is always an AI, when they don't want to hear the truth they always close you out on your discussion and nothing more have been done. Believe me the truth matters.

In the Cox App, both a couple of weeks ago and today, when I attempt to "Sign Up for Text Notifications" about an outage, I input my phone number, and the app says "Please enter a valid phone number." I understand there are workarounds: I can sign up for text alerts via phone; or via a PC web browse

I’m very pissed that the internet went out around 2 this afternoon while myself and my family are working. I lost hours, they lost hours as well. Now cox is saying 2am. It went from 6pm to 10 pm and now 2am, this is ridiculous and we should be compensated. My family and I cannot afford to miss any h

To Dustin and the rest of Cox employees you promise weeks ago that you are going to give me a discount, seems to me that you only tell people what they want to hear and don't deliver to me and to everyone that was a big lie I've been waiting for weeks to hear from someone at cox to no avail, don't k

Cancel my plan due to moving away

I scheduled a transfer of my Cox internet service to my new home and, despite three separate technician appointments, I still do not have internet service. • First appointment: The technician went to the wrong address. • Second appointment: I was told access was needed to a neighbor’s backyard, requ

A small number of channels are not watchable on any of my cable boxes; the channels are 3,17,19,76 and 300. This has been happening intermittently for a number of years. Cox technicians have been at my house to troubleshoot: they check the signal strength at the telephone pole (where the cable branc

Hello, I am so close to closing my account. I have constant 5 and 25 fees that haven't been explained to me and wasn't aware of until now, billing is the longest wait, and they are closed early 2 days in a row (Thursday and Friday) and I work day shift so I have a short time window to call. I requir

For the 3rd time in 7 months we lost all recordings. The cloud was supposed to be way better - I say it is not. I'll either go back to hard wired or change to Directv. Cox has told me a couple times this never happens and we would get recordings back. NOT TRUE