hello, i’ve been charged an additional $50+ my original $80. I believe it was because I made a late payment due to my debit card being lost and me replacing it with another debit card and me not knowing that I had the other one still as a default payment method. Was wondering if there was a late fee

I want a refund for all of these outages one a week it happens I'm Paying full price and not getting full service

Why would anyone want to recommend Cox TV and internet-can’t stay up and running more than 2 days and we pay 275 per month so now we do have options and those will be switching to Starlink and I am trying to get all on our block to do the same thing and be done with this crappy service with Cox-we h

I moved my modem to a new location in my house and it isn’t working

electrical box outside my house connected to the pole blew.

I've been having the same service at the same house for over a decade. The service has been wonderful. Hardly ever went down, minus a few storms. Out of nowhere, I've been having drops or slowdowns for the past week or so. I've never had to reset the modem this many times. After I reset the service

Hello, I am aware of the spectrum merger and I would like to be put on the Promotional list immediately if you don’t mind. Thank you. I would also like to get my free phone for a year.

Trying to set up a new tv

In the app, the port forwarding feature says, "Feature currently disabled. Please contact us." I contacted customer support, and they initially told me that Cox does not support port forwarding. However, they then sent me a instructions on how to set it up before telling me cox doesn't support it. A

I’ve been a long time customer of Cox/Spectrum. Rarely had an issue. I recently upgraded to the 2G Internet, and I’ve had 5 outages in the last 2 weeks. This is ridiculous.