Discussions

(34742)
Intermittent Internet Outages

I have been having intermittent internet outages going on for at least the last 4 weeks or so. Once it started happening, I went ahead and replaced my wireless router and my modem. Neither have resolved the issue. I have a Roku connected via an ethernet cable. When the internet goes down, so does th

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Easy pay enrollment without my authorization

I was enrolled in easy pay without authorization. After stating this cannot be done by Cox, the Billing team indeed confirmed to be the case. I was told an escalated individual would call me but never did. Auto enrollment without authorization is a federal regulatory incident subject to fines and re

Discussions

40

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Intermittent internet service

Constantly dropping service. Netgear cax80 event log is riddled with SYNC Timing failure and Dynamic range windows violations. Cable diagnostics say poor upstream power level and this fluctuates. Looking a fios now just too many problems spectrum cox

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Equipment

Why did o get a package today from cox?

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20

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Equipment

Why did I receive a package from you today?

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11

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SportsNet LA

Now that Cox is Spectrum can customers in xxxx Get SportsNetLA as a streaming option?

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9

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Equipment return request

I was asked to return an equipment otherwise will fined. But I just joined cox and had nothing to return.

Discussions

26

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Cox Customer Retention No Longer Exists

I called Cox this morning, because my current plan expires in two days. During that time, I was transferred to 6 different people. Each time, I had to give my complete account info, plus security code, plus their having to send me a text with a code. Not one person was able to give me any options fo

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33

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So many outages

My God so many outages like every 10 minutes no Internet so for the inconvenience outage in your area I'm switching back to att I never had any problems with them later cox I will never do business with you again

Discussions

40

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Return equipment

Is my equipment returned if the service provider took the old modem and brought a new one

Discussions

26

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