I have been a Cox customer for as long as I can remember. I am so disappointed with the internet service we now have. I cannot say without a doubt it’s due to the new ownership, but a service that I use to enjoy is now terrible. If they can tell me that this will not continue, I can be patient, but

Like even before hurricane I was having issues with connectivity.but now, I’m living in the stone ages!! I’m switching to starlink it’s cheaper and better service !!

Never had outages with cox. Now since spectrum took over the quality has gone downhill and there’s been outages. Will be switching to another provider.

I keep getting kicked off the network in the middle of work. I contact support only to be told that I should upgrade because my plan has a data cap. I ask how do I check my usage to keep track and when I go look it says I’m at 6% of usage. So this signals to me that they are intentionally throttling

It has been 11 days since my family’s WiFi has gone out due to the recent hurricane. Since then we have seen a grand total of one Cox/Spectrum truck on the roads. We’ve signed up for text notifications, it sent two of the exact same message and I haven’t gotten a new text since. I received an email

yall technician need to be boots on ground everywhere to restore these lines in the Brownsville area I’m right by catholic high school to be exact I know they got internet access but I don’t & ain’t no way I’m paying 150$ a month just for internet that’s not real fiber base to be down 12 days straig

I’ve been with yall for a year and some and I’ve had more outages in my area than the internet works like it honestly sad and yall still expect to pay yall a full bill payment cycle

My cable box went out. I tried calling Spectrum several times and got disconnected every time. I went into the office and wouldn’t you know it, the system was down. I waited several days and went back in to the store. They were out of that specific cable box and had absolutely no idea when more boxe

I just moved into a new house and the network wiring is a bit of a mess. I do know there are two lines running into the house from the demarcation box that is split from the main trunk line. The splitter is a Antronix CMC2002HC-A which is rated from 5-1002MHz. Would Cox be able to provide me with a

Moved into a friends and switched service to myself. The technician said I didn’t have any equipment to return; he said he collected anything I needed to return. my friend just got a bill for the equipment totaling over $400