Discussions

(35033)
Still no internet? 13 of 15 days with an outage?

I’ve only had internet for 2 out of the last 15 days. Hopefytoday won’t be day 16. The “check for outage” site shows an outage 2 or so blocks away from me…but for over two weeks? Are we sure anyone is working on this issue? Frustration grows with each day!! Please hurry!!!!

Discussions

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Outage for two weeks

We live in Omaha. This is the worst Internet service. I’ve had in my entire life and that is saying something. Two weeks with dropped or spotty connections affect the Internet and TV. Inexcusable. Worst customer service I’ve ever had. Beware and do not switch.

Discussions

18

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Fix my mobile service

I gave been stuck in a nightmare for the last 48 hours. I have spoken to 13 representatives. Not one had been able to help. I called to transfer the mobile line I had with Cox to a different company. Instead of giving me a transfer pin, the rep CANCELLED the mobile line. I have been trying for two d

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11

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Spectrum just as bad as Cox

OMG this Spectrum internet goes out just as much or more than Cox

Discussions

30

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Cable / TV

I’m not understanding why this is happening, every week there is a disruption in service! Yet we are expected to pay our full bill on time every month 😡 What’s the point of having it ? Time to look into better options, because it’s obvious they do not care one bit…Thank God I don’t use Cox / Spectr

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22

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Internet

Internet out all day!

Discussions

23

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Yahoo Email

Now that cox is part of Spectrum, will email hosting come back under spectrum? Yahoo sucks so bad, I’m considering an alternate paid email service.

Discussions

17

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Help installing modem

How do I install the modem. It says on the box to scan the code and it’ll give me instructions and it’s not

Discussions

21

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Impossible mobile activation

So I decided to switch from Mint Mobile to Spectrum Mobile and chose the $10 a month plan. Card got charged the $10, so that’s good. Oder confirmation email? Good. Activation email? Received, but the link sends me to the Spectrum website with no way to activate? Phone service is inactive, so I had t

Discussions

15

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Verify MoCa/POE filter

I want to set up moca Ethernet to avoid adding holes and running cables through my rent. I want to verify that there is a POE filter for security purposes but I can’t find/don’t have access to the POE in my condo/townhouse. How can I check or verify? The customer service rep over the phone didn’t se

Discussions

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