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Cox Mobile by Spectrum
The smart way to mobile
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Welcome
Welcome to the Mobile Forum, where you can ask, answer, and discuss technical topics regarding Cox Mobile devices, services, and plans. Purpose The purpose of the CoxMobile Forum is to allow customers to discuss technical topics related to residential Cox Mobile services with other customers. If you
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Top 5 Things To Look For in a Cell Phone Plan
Top 5 Things To Look For in a Cell Phone Plan Spoiler (Highlight to read)When shopping for a cell phone plan, you want to get the best value for your money. Sure, you don't want to pay too much. But given the important roles that mobile phones play in our day to day lives, you need to select a plan
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Free Mobile Plan via Spectrum
Since the acquisition of Cox over to Spectrum does anyone know how the FREE MOBILE SERVICE wherein a customer gets one line of mobile service for one year works? I’m a current Cox customer and have been for 20+ years
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Cell Phone Service in Phoenix
Cell phone service completely out Monday 8/17. No notice from Cox? And 2- service seems different since it came back
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Two tracking numbers for device trade-in shipping
Hello. I recently started a trade-in of my old phone with Cox. Asurion sent me a trade-in summary email telling me how to ship the old device. The email contained a UPS QR code as well as a link to a UPS shipping label for drop-off. I went to a UPS store and their staff scanned the UPS QR code to sh
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Payment question
Good morning just want to know why I got charged $60 on 08-14-2026 again if I all ready pay on 08-13-2026 just wondering why and if I can pay have a refund I just feel that’s not fair charging two time.
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Phone bill
Not sure why my phone bill is still high when it’s now ONLY one line not two anymore .
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Can’t even get to Oliver
Webpage offers no way to connect. Text from “Oliver” includes a link to the same page. Seriously, Cox is the worst. I’ve never had such unreliable service and such piss poor customer “service”. Ridiculous. I can’t wait to cancel and move to some other provider. For shame, Cox.
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My COX internet goes out several times a day and always around 9:00 pm.
COX only answer is that we have no outages but people are experiencing these outages. I say to COX stop denying that you have outages. COX is spending all of its time trying to sell new products but never fixing the broken products that is has already sold and charging for.4
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I’ve made the payment; when will my internet service be activated?
I’ve made the payment; when will my internet service be activated?
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Down Internet in Tempe Arizona 15+
My internet has been down for over 14 hours. I've received four separate messages with conflicting restoration times, and it's still offline. I can't reach a live person because the automated system won't connect me to one. I need two things: an accurate update on the cause and current status, and a
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