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Cox Mobile by Spectrum
The smart way to mobile
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Welcome
Welcome to the Mobile Forum, where you can ask, answer, and discuss technical topics regarding Cox Mobile devices, services, and plans. Purpose The purpose of the CoxMobile Forum is to allow customers to discuss technical topics related to residential Cox Mobile services with other customers. If you
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Top 5 Things To Look For in a Cell Phone Plan
Top 5 Things To Look For in a Cell Phone Plan Spoiler (Highlight to read)When shopping for a cell phone plan, you want to get the best value for your money. Sure, you don't want to pay too much. But given the important roles that mobile phones play in our day to day lives, you need to select a plan
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Mobile
I swore I added two lines to my mobile account, but it only shows one and so then when I go out to try to add the next one again saying it’s $40 it should’ve been free for the next 12 months when I signed up for the first one
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Spectrum merger
Hello, I am aware of the spectrum merger and I would like to be put on the Promotional list immediately if you don’t mind. Thank you. I would also like to get my free phone for a year.
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Homelife no charge until disconnection
I received notification from Cox that there will be no charge for Homelife until October disconnection date for inconvenience. Why am I still being billed for it?
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Monthly services fee
Why is this a thing now? I have been with Cox for internet for over 5 years now with no monthly service fees.
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Spectrum cox free mobile service 1 year
Is there an activation fee? Does the free line require Auto Pay? What happens on month 13? Can I cancel the mobile line before the free year ends without affecting my Internet? if i do cancel the mobile service will my current wifi service rate be affected? very important to keep the same service RA
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Action needed, No Internet
How can I make a action for my internet to start working it says install new equipment and when I did that it said connected and stuff but when I try to connect to it it’ll bring me back to the same page
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Free Mobile Plan via Spectrum
Since the acquisition of Cox over to Spectrum does anyone know how the FREE MOBILE SERVICE wherein a customer gets one line of mobile service for one year works? I’m a current Cox customer and have been for 20+ years
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Cell Phone Service in Phoenix
Cell phone service completely out Monday 8/17. No notice from Cox? And 2- service seems different since it came back
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Two tracking numbers for device trade-in shipping
Hello. I recently started a trade-in of my old phone with Cox. Asurion sent me a trade-in summary email telling me how to ship the old device. The email contained a UPS QR code as well as a link to a UPS shipping label for drop-off. I went to a UPS store and their staff scanned the UPS QR code to sh
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Payment question
Good morning just want to know why I got charged $60 on 08-14-2026 again if I all ready pay on 08-13-2026 just wondering why and if I can pay have a refund I just feel that’s not fair charging two time.
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