Cox Mobile by Spectrum

Let me start, I have been a loyal Cox customer for over 10 years. I have rarely had a complaint until the last few months. It started when we had to move due to renovations at our apartment in March. I called Cox and arranged a moving date. I was told that our new apartment was Cox ready. The day of

I just wanted to share my recent experience with Cox Mobile. I recently signed up for their cellular service, and during the sales process, I made it clear that I had an international trip coming up. The rep assured me there would be no issues — just call customer service and purchase a travel pass

Cox promises a discount of $14.99 on the current internet plan for signing up with mobile. That offer is on at least 5 places on the Cox website. But they don't honor that. After multiple calls and online chats with multiple people, I was told that I'm not eligible for that because I already have di

How do I make one-time payments for my mobile phone? It states only automated payments are allowed on mobile phone service. I don't want Cox (or anyone else) to have access to my bank account. Do I have to physically go into a store & make a payment?

Ordered an iPhone 16 + wireless line from cox. Changed my mid and requested to cancel. The agent on the phone did cancel it, but forgot to issue a return label for the iPhone. I have been to 3 different stores and they keep saying they don’t take returns for online orders. I spent about 4 hours bein

Where's is my phone? It needs to get here today, as of midnight my old phone will be off, and I really need my phone for work

Greetings, I was excited when Cox began offering Mobile Wireless service, that I could bundle it with my Home. Internet connection, reducing complexity and going with a provider I know and trust. Cox issued a Google Pixel and I'm set up on the mobile network. During Christmastime I began having conn

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I took advantage of a cell promo from Cox. I needed a new device and had the new Samsung S25 ordered and shipped. After getting it I took it directly to the store to make the switch over. Jesus Gutierrez arranged everything and within minutes I had a new working phone and I bought new protectors als

Cox Black Friday deal said sign up for two years and get a free S24 phone free, with approved credit. I was approved only to find out that the phone is financed through Citizens bank under my name for which I am responsible for the payment. Oh but have no fear somehow that account will get credited