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Cox Mobile by Spectrum
The smart way to mobile
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Welcome
Welcome to the Mobile Forum, where you can ask, answer, and discuss technical topics regarding Cox Mobile devices, services, and plans. Purpose The purpose of the CoxMobile Forum is to allow customers to discuss technical topics related to residential Cox Mobile services with other customers. If you
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Top 5 Things To Look For in a Cell Phone Plan
Top 5 Things To Look For in a Cell Phone Plan Spoiler (Highlight to read)When shopping for a cell phone plan, you want to get the best value for your money. Sure, you don't want to pay too much. But given the important roles that mobile phones play in our day to day lives, you need to select a plan
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Accepted Solution
Watches
I transferred my mobile service from AT&T to Cox but my watches were not transferred.
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FED UP with customer service
Switching to cox mobile was the worst decision I made. Had AT&T for years with ZERO issues, switched because it was supposed to be cheaper to bundle mobile and internet. the took both my phones but have only credited my account for one trade in and after almost 10 months of back and forth and empty
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cox mobile is rip off and customer service is rude
Who has Cox Mobile and do you like it or don't you like it?
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Condescending and Rude
Waited on hold for over an hour just to talk to Sufi, a condescending and rude su[Edited as per community Guidelines]isor. I’m not convinced he was an actual su[Edited as per community Guidelines]isor. I’ve been dealing with the chat, as Cox claims that’s the best way to contact them regarding my ac
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Visual Voicemail working after changing Access Point Name(APN) settings
Hello all, I wanted to share my solution to getting Visual Voicemail working on my Galaxy S26 with Cox Mobile. So, I went to Settings -> Connections -> Mobile Networks -> Access Point Names Then I tapped the "gear" icon to the right side, on Verizon Internet. The only thing that I could change was t
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Calvin Culpepper
I have cox cable and two TV's. I have one in the bed room for which I can't get going! Can I speak to a technician for guidance?
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Just want to manage my own service
Spent half an hour trying to remove a line just to find out I really can't. Have to get the ai to direct me to probably the slowest customer service of all time. I had to send in codes twice and then all of the sudden he had several questions he wanted me to answer (really fast, but actually the com
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Billing statements
I’m trying to to view my billing statement on my cox app but it’s not allowing me to me to do so
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Cox Support Chat
This has been the most frustrating experience I have ever had, I waste my time every time I need to chat in. I explain my problem and am told I need to be transferred to a specialist, who then also transfers me to someone else and I have to explain it all over again. A simple inquiry into a charge t
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