Cox Mobile by Spectrum

My Cox app lost the ability to show my mobile usage. I can still view mobile data usage on cox.com but it’s not as easy to use as what I used to have on the app. It stopped working when I bought a new phone in Dec 2025. I’ve tried phone support, twice going to the Cox store, and submitting an app re

Can’t change form WPA3 to WPA2 need help on app

I brought a phone number to Cox that had never ever received a any spam calls. Since I joined Cox Mobile I get 25 - 50 spam calls a day. Any ideas on how to stop it? I think Cox sells your information maybe.

Do phones provided by Cox Mobile allow OEM Unlocking? I activated Developer Mode on my Cox-provided Samsung A26 5G. But there is no signs of a toggle for OEM Unlocking. Is this part of Verizon's 60 day unlocking policy? I only recently activated my new phone.

I am a long‑time Cox customer writing to formally complain about Cox Mobile’s refusal to unlock multiple phones on my account despite those devices meeting the unlocking criteria that were in effect at the time of purchase. In 2024, I purchased two phones on a device payment plan financed through Ci

My internet sucks and so does your help. The person (Mustang S) I chatted with only wanted to sell me more internet and a new modum. I 83 I only want my internet to stay on when I’m watching tv or on my iPad.

Got scammed. Couldn't cancel my plan in time because cox servers were masteriously down. Contract made it so I couldn't cancel till last minute. Had nothing plugged in and no internet for a month. Got charged for the internet I didn't use for all of December. Support was kind but useless. Don't get

I have been in the same apartment for 8 years . Internet and cable are included in rent as a technology package. I got a bill from cox for Internet and cable for $102. After countless frustrating chats and trips to the leasing office $90 was removed from the bill leaving a bill of $12. when chatting

Good morning, I am a Cox customer that was recently at the Walmart Supercenter located at 6625 S Memorial Dr, Tulsa, OK xxxx. I wanted to report an unprofessional, discourteous, rude woman representing your company today working at 11:30am on 11/22. Someone needs to talk to her or retrain on how to

I've read through all the troubleshooting and think I've tried it all. I chatted with a customer rep and then was escalated to another. The end result of the last chat was that it might be reception. I drove to where there should be better reception and while I see more little bars, I can not connec