Cox Mobile by Spectrum

Cox Mobile by Spectrum

The smart way to mobile

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Welcome

Welcome to the Mobile Forum, where you can ask, answer, and discuss technical topics regarding Cox Mobile devices, services, and plans. Purpose The purpose of the CoxMobile Forum is to allow customers to discuss technical topics related to residential Cox Mobile services with other customers. If you

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Top 5 Things To Look For in a Cell Phone Plan

Top 5 Things To Look For in a Cell Phone Plan Spoiler (Highlight to read)When shopping for a cell phone plan, you want to get the best value for your money. Sure, you don't want to pay too much. But given the important roles that mobile phones play in our day to day lives, you need to select a plan

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No service

hello my internet is not working at all and worked fine yesterday. Perhaps Spectrum is not compatible in my area and I will look into changing my provider if this is not fixed soon. thank you

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Apparently customer service is a thing of the past! ** A Request for Accountability, Not Another Scripted Response**

When did time stop being valued. Because I am so tired of giving mine away for free. I am writing because the time required to resolve this issue has become unreasonable. What should have taken minutes has taken hours—not because the issue is complex, but because each interaction has produced script

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Canceled Before it Started

I wish I could give Cox Cable negative stars. I had their service years ago, and while they weren’t great back then, the competition wasn’t much better. Unfortunately, nothing has improved. I called on 09/14/2026 to start Internet service. The sales representative couldn’t answer basic questions abo

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Coverage degrades significantly in PV

Hi, I noticed that the coverage of Cox Mobile is becoming very bad in PV area (xxxx and xxxx) recently. For example, on streets Golden Arrow Dr, Silver Spur Rd, Deep Valley Dr, Longhill Dr, etc, the signal coverage is zero. Historical, Cox Mobile coverage in PV is not perfect but has never been so b

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Welcome

Welcome to the Mobile Forum, where you can ask, answer, and discuss technical topics regarding Cox Mobile devices, services, and plans. Purpose The purpose of the CoxMobile Forum is to allow customers to discuss technical topics related to residential Cox Mobile services with other customers. If you

Discussions

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How do I find out why my order in pending review?

I started what I thought was going to be a quick process. I have been a cox customer with Internet service for like 12 years. I decided to add 2 mobile lines to my account since Verizon pricing for mobile is getting worse. I placed the order online it was showing the 2 mobile lines and service insta

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Overcharging Sceme

I disconnected services with your company due to the constant billing issues. I no longer have your service and yet you’re still overcharging me. I just waited an hour to speak your customer service and they were complete useless and confusing. They’re stating I owe a different amount than the bill

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My bill

I need help with my bill please

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Lying about appointment fri

Need an appointment no lying

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Rude customer service

First I want to say Ladonna or Ladonni was great. However I was transferred to another agent by Representative Ashley. That Representative did not give her name, had me on hold for 30 minutes and then she hung up on me. She could not answer basic account questions and did not want to look into my bi

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