Welcome to the Cox Community
Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
Cox Mobile by Spectrum
The smart way to mobile
Pinned Posts
Closed
Pinned
Welcome
Welcome to the Mobile Forum, where you can ask, answer, and discuss technical topics regarding Cox Mobile devices, services, and plans. Purpose The purpose of the CoxMobile Forum is to allow customers to discuss technical topics related to residential Cox Mobile services with other customers. If you
Discussions
478
0
0
0
Closed
Pinned
Top 5 Things To Look For in a Cell Phone Plan
Top 5 Things To Look For in a Cell Phone Plan Spoiler (Highlight to read)When shopping for a cell phone plan, you want to get the best value for your money. Sure, you don't want to pay too much. But given the important roles that mobile phones play in our day to day lives, you need to select a plan
Discussions
279
0
0
0
Daily outages
We have experienced daily outages with our internet for roughly an entire month. We work from home and this is costing us a lot of headache in a multitude of ways. How can this get resolved? How can we be compensated for inconsistent service?
Discussions
60
2
0
Reply to a Message
I switched mobile carriers from AT&T to Cox yesterday, and use an iPhone. When I was with AT&T, if I wanted to reply to a specific post within a text message thread, regardless of whether it was a group or individual chat, I would press the post on my phone screen and hold it down for a second, and
Discussions
47
1
0
my IP address is getting blocked
This problem has been going on now for a few years. Everything will be working fine then all of a sudden I can no longer go to a website with my computer or a standalone Raspberry PI hotspot I have that I connect through for certain occasions. I have called COX and they claim they are not blocking I
Discussions
50
1
0
Cox & my Accounts
Hello Cox Customer Service representatives I’m Letitia Hall legally deaf, utilizing your Internet service to communicate on a daily base. upon paying my bill today I paid it with a card ending in 4571 but what I see happen here is that Cox took the funds from 0698 instead of the card that I that I p
Discussions
46
1
0
Accepted Solution
Watches
I transferred my mobile service from AT&T to Cox but my watches were not transferred.
Discussions
46
1
0
FED UP with customer service
Switching to cox mobile was the worst decision I made. Had AT&T for years with ZERO issues, switched because it was supposed to be cheaper to bundle mobile and internet. the took both my phones but have only credited my account for one trade in and after almost 10 months of back and forth and empty
Discussions
36
1
0
cox mobile is rip off and customer service is rude
Who has Cox Mobile and do you like it or don't you like it?
Discussions
46
1
0
Condescending and Rude
Waited on hold for over an hour just to talk to Sufi, a condescending and rude su[Edited as per community Guidelines]isor. I’m not convinced he was an actual su[Edited as per community Guidelines]isor. I’ve been dealing with the chat, as Cox claims that’s the best way to contact them regarding my ac
Discussions
40
1
0
Visual Voicemail working after changing Access Point Name(APN) settings
Hello all, I wanted to share my solution to getting Visual Voicemail working on my Galaxy S26 with Cox Mobile. So, I went to Settings -> Connections -> Mobile Networks -> Access Point Names Then I tapped the "gear" icon to the right side, on Verizon Internet. The only thing that I could change was t
Discussions
36
0