New Contributor
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2 Messages
Homelife no charge until disconnection
I received notification from Cox that there will be no charge for Homelife until October disconnection date for inconvenience. Why am I still being billed for it?
New Contributor
•
2 Messages
I received notification from Cox that there will be no charge for Homelife until October disconnection date for inconvenience. Why am I still being billed for it?
LatitiaS
Moderator
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509 Messages
4 hours ago
Hi cindyhuebner, it sounds like there may be some confusion. We are no longer offering the services to new customers or allowing transfers of the service. Please note that we will continue to support existing Homelife customers until October 22, 2026. This means the service is still billable until the end date. Hope this helps. Be sure to check you email for updates, as we have sent out a few and will continue to do so until October 22, 2026.
-Latitia
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