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Welcome to the TV Support Forum
Here you can ask, answer, and discuss technical topics regarding Cox Cable TV. Purpose The purpose of the Cox TV Support Forum is to allow customers to discuss technical topics related to residential Cox Cable Television services with other customers. If you need help with billing or other account s
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TV Picture on repeat-Frozen in the afternoon only
This issue start last week. The channel gets on repeat the last 10 seconds or the picture is frozen but this happens only in the afternoons. Other channels and guide are not available and this issue will not matter which channel are you watching. I did change the box and channels. There are no other
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DVR Recording Features Lacking
Is this a case of operator error??? I have been a Cox customer for the last 3 years. Prior to that, I lived in OH and received cable services from Spectrum. A DVR Recording feature they provided was to be able to capture & record a program I'd currently be viewing, back to the spot in the program I
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FX’s Missing Episode of Love Story: John F Kennedy Jr and Carolyn Bessette
Why is episode 3 of this show missing on my contour on demand? It seems like whenever I find a show I want to watch that’s already aired there are missing episodes.
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TV Not Working for Days--No Help from COX
Our TV service hasn't worked for almost four days now, and all I can learn by calling or going online is that there "has been a network impacting event in your neighborhood" and that technicians are working to resolve the issue. However, I posted a message on this neighborhood's Facebook page and ap
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Peacock freezing
I am having a problem with my tv box freezing when ever I am watching Peacock streaming after certain ads come on such as State Farm. My tv goes blank if I am streaming a series on peacock and the only way to clear the problem is to reboot my cable box. Is any one else having this issue?
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There seems to be a connection issue
On certain channels that I watch I get there seems to be a connection issue try again even after checking TV and cable boxes are firmly connected and not damaged and then tuning back to the channel in a few minutes it never works even a day later I try to go back to the same channel I get the same m
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DVR issues -- Cox system deletes recordings and resets DVR boxes -- no chance of recovering recordings
At this point, after four months of dealing with Cox on extreme DVR issues, I have come to realize after being a customer between 25 and 30 years that Cox has the WORST customer service and technical service I have ever experienced in my lifetime. On April 25 of this year, my wife and I moved from o
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Issue with signal on Channel 516 TV5MONDE
For the last several days video and audio have been breaking up on channel 516, TV5MONDE. All other channels checked are fine. The issue is most likely with bandwidth on the uplink or downlink in the communications channel between TV5MONDE and the Cox infrastructure. Pursuing the issue through the c
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