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Topics related to our Cox Cable - TV services
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Welcome to the TV Support Forum
Here you can ask, answer, and discuss technical topics regarding Cox Cable TV. Purpose The purpose of the Cox TV Support Forum is to allow customers to discuss technical topics related to residential Cox Cable Television services with other customers. If you need help with billing or other account s
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DVR Recording Features Lacking
Is this a case of operator error??? I have been a Cox customer for the last 3 years. Prior to that, I lived in OH and received cable services from Spectrum. A DVR Recording feature they provided was to be able to capture & record a program I'd currently be viewing, back to the spot in the program I
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FX’s Missing Episode of Love Story: John F Kennedy Jr and Carolyn Bessette
Why is episode 3 of this show missing on my contour on demand? It seems like whenever I find a show I want to watch that’s already aired there are missing episodes.
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TV Not Working for Days--No Help from COX
Our TV service hasn't worked for almost four days now, and all I can learn by calling or going online is that there "has been a network impacting event in your neighborhood" and that technicians are working to resolve the issue. However, I posted a message on this neighborhood's Facebook page and ap
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Peacock freezing
I am having a problem with my tv box freezing when ever I am watching Peacock streaming after certain ads come on such as State Farm. My tv goes blank if I am streaming a series on peacock and the only way to clear the problem is to reboot my cable box. Is any one else having this issue?
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There seems to be a connection issue
On certain channels that I watch I get there seems to be a connection issue try again even after checking TV and cable boxes are firmly connected and not damaged and then tuning back to the channel in a few minutes it never works even a day later I try to go back to the same channel I get the same m
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DVR issues -- Cox system deletes recordings and resets DVR boxes -- no chance of recovering recordings
At this point, after four months of dealing with Cox on extreme DVR issues, I have come to realize after being a customer between 25 and 30 years that Cox has the WORST customer service and technical service I have ever experienced in my lifetime. On April 25 of this year, my wife and I moved from o
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DVR issues again
Well today I cannot record or play any of my recordings. I have nothing but trouble over the past 8 months since I got box free and use cloud. I called and was told immediately it had been sent to a tech and I would here in 24-48 hrs. This is the 6th time I've had issues and the 3rd time it has been
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Blackouts
Constant Blackouts. DAILY. I have had 3 visits to my house to correct the problem. Have had false service performed at least twice. YOUR equipment is the problem and you want to charge me to fix it. Cox is evolving into an inconvenience daily and the cost is ridiculous for this type of service.
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