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Topics related to our Cox Cable - TV services

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Welcome to the TV Support Forum

Here you can ask, answer, and discuss technical topics regarding Cox Cable TV. Purpose The purpose of the Cox TV Support Forum is to allow customers to discuss technical topics related to residential Cox Cable Television services with other customers. If you need help with billing or other account s

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Is there a way to save recorded programs if I have to change out my Contour 2 box?

My Contour 2 box hard drive is humming rather loudly, which cannot be a good sign. If it needs to be swapped for a new one, is there any way to save all the recorded programs?

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Cox remote not changing channels

I have a 52" Sanyo TV been connected to Co since Oct 2017. No device additions or removals in the time. Recently Cox remote will not change channels, with key pad of channel up/down. Stays on current channel. This could be any channel. Earlier today it worked fine, now it's back to not changing??

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Contour 2 Guide movie and TV programs info show no genre

I just go my Contour 2 DVR and I'm quite disappointed in the new guide display. Loads of movies available, but I can't find out if they're a comedy, drama or mind blowing documentary. Is it just me? it seems there would be quite an online outrage if this were true for all of you. I had a lovely chat

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Newsmax to the lineup in San Diego?

Does Cox have any plans to add Newsmax to the channel lineup in San Diego?

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sound out of sync with picture

We have a DVR and the sound is out of sync with the picture we are watching.

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Service outage for cable

I have no cable service in North Scituate Ri and support lines are all busy which leads me to believe there is a major outage. Anyone out also?

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Making Favirites list that only shows available channels is overly complicated. Had this Contor thing for 2 days and absoutly hate the pos. It is beyond ridiculous trying to get a simple answer frim anyone at Cox. Plus they have an 8 hr work day??

POS, turning all this box, remote and cable back in to Cox. Over complicated, and I get the exact same channels on rabbit ears. This is a total joke. Going back to internet only, and paying the dxtra $20 per month for high speed. Was duoed into switching, and was promised zi would keep the exact int

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Emergency Alert Notification 11:02AM

THere was just an alert for Orange County for 1 hour 11-12 but did not say WHY... and the Emergency site NOT UP AND RUNNING... anyone know whats happening? it was NOT a test and its sunny skies outside so....?????

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Control Contour DVR with third-party remote?

Hi, I recently started using Cox and just got a new TCL Series 6 Roku TV; I wrote about a remote pairing issue I'm having here, http://forums.cox.com/forum_home/tv_forum/f/tv-forum/21003/can-t-pair-contour-remote-with-new-tcl-series-6-roku-tv. Semi-related to that, can someone tell me if it's possib

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Slingbox 500 with a Cisco XiD (Model CXD01ANI) Contour 2

I have a Slingbox 500 and the Slingbox setup does not include a remote specifically for my new Cisco Model CXD01ANI box. Does anyone have experience setting up Slingbox 500 with this box?

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