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Topics related to our Cox Cable - TV services

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Welcome to the TV Support Forum

Here you can ask, answer, and discuss technical topics regarding Cox Cable TV. Purpose The purpose of the Cox TV Support Forum is to allow customers to discuss technical topics related to residential Cox Cable Television services with other customers. If you need help with billing or other account s

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Paramount+ Streaming Problem Still Does Not Work On Contour Box! Paramount+ Is Clueless Too It Seems!

This is old news but it appears that after 4+ years per what I read on here, it is still not resolved and Paramount+ can't both explain it or figure it out either - despite elevating it to them multiple times now within the last week. I had the Cox tech come to my home and check everything to includ

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DVR issues again

Well today I cannot record or play any of my recordings. I have nothing but trouble over the past 8 months since I got box free and use cloud. I called and was told immediately it had been sent to a tech and I would here in 24-48 hrs. This is the 6th time I've had issues and the 3rd time it has been

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Blackouts

Constant Blackouts. DAILY. I have had 3 visits to my house to correct the problem. Have had false service performed at least twice. YOUR equipment is the problem and you want to charge me to fix it. Cox is evolving into an inconvenience daily and the cost is ridiculous for this type of service.

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Does anyone in the Cox company know how to pair a cable card with a TiVo

Because if they do, I haven't found them yet. There's one department in Arizona where people may actually know the voodoo that is a TiVo cable card, but good luck getting in touch with them. Since Saturday, I have been cut off eight times by offshore Tier 1 TV help who said "we don't know how to do

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HBO MAX freezing

Is anyone else having issues watching HBO MAX through the Contour STB app with constant freezing and stalling? I subscribe to two other streaming services (Netflix & Tubi) which do not have this problem; it's constant with HBO MAX.

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Contour 1: guide search no longer finds non-on-demand programs

Contour 1 search not returning results for non-on-demand programs in the guide. This happened to me 8 months ago (happens at least once a year). no errors. contour 1. manual search and saved search does not return any shows that are non on-demand. anyone else have this issue? @CurtB ? @Jupiter852 ?

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Contour Xi6 receiver - screen goes black randomly

My parents have a Contour Xi6 receiver - their only cable box. Every other day or so, the screen goes black for 30 seconds and then comes back to life. I've tried another HDMI cable and it didn't help. Their setup is very simple. Coax comes in from outside straight into the back of their Technicolor

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Heads up: Olympics On Demand descriptions include spoilers

Descriptions for Olympics On Demand programming include the outcomes. If you're watching an event that occurred live at oh dark-thirty or later this morning for the first time On Demand, be careful you don't read the detailed descriptions first. Cox, you probably have no control over this, but if yo

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Super Bowl LX on NBC 4 Broadcast in Spanish (Orange County, CA – Cox Cable)

My local Cox cable service in Orange County, CA broadcast Super Bowl LX on NBC 4 entirely in Spanish, even though the commercials were in English. This was not a SAP or TV setting issue. I checked and re-checked all language and SAP options, reset my cable box, and tried alternate NBC channels (incl

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Disgusted with COX!!

Wasted over 2 hours trying to get help from a live agent with my bill, however I was treated like garbage and given absolutely No help! On top of that the live agent ended the call with me before I could even finish my sentence!! I spend a fortune every month with COX and am treated like Garbage ! a

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