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Topics related to our Cox Cable - TV services
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Welcome to the TV Support Forum
Here you can ask, answer, and discuss technical topics regarding Cox Cable TV. Purpose The purpose of the Cox TV Support Forum is to allow customers to discuss technical topics related to residential Cox Cable Television services with other customers. If you need help with billing or other account s
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Fast Foward Glitching and Sometimes Forces Box Reboot
Been a long time Cox subscriber, but our primary box rebooted mid-last week and since that time, fast forwarding on all NEW DVRed programming from that time now glitches and freezes when we try to fast forward through commercials. Sometimes, the box locks up and just auto-reboots. Obviously, this is
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The way call centers from overseas treat people
They are the worst call centers personnel they treat you as if you’re inferior. I’ve never ever yelled at anybody or gotten angry over a phone call after talking to someone from overseas. They really need some dignity and ethics classes
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Lines running through picture, continued "no signal" message
Does anyone experience this? COX has been out 4 times, replaced the box and wires each time and same problem persists. Often I turn off and on the bedroom TV 3x before I can get a signal
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Channel 64 not working?
The LA angels game is supposed to be on channel 64 and instead it’s a Spanish speaking religious show??
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Replaced WiFi Contour DVR error 403
Replaced Contour wired box with a WiFi wireless connection. All channels received but can’t set DVR to record. Receive notification that a DVR subscription is required to record. This was not an issue with previous Contour (wired version). Also if trying to setup a DVR record using Cox app I receive
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CNN
Is cnn currently unavailable in the fort smith area? If so. When do you expect it back on line
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Cloud DVR Service Sucks
I spend almost $400/mo for Cox. They assured me the cloud service would not have the same lost recording, freezing, disappearing channel issues. But nothing works.
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Cox consider this your Notice of Billing Dispute, Wrongful Disconnections, and Intent to Escalate
since i keep getting stonewalled by front end csr, chat agents and so called Loyalty Dept. Re: Account Number: 001-XXXXXXXX6950 Phone Number: XXX-XXX-8407 Last Name: Tunney Zip Code: 85021 This letter serves as formal notice regarding billing errors, illegitimate fees, and wrongful service disconnec
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Wrong channels for Providence Forge
Hello, I live in Providence Forge, Virginia/New Kent County, VA xxxx. The area is considered part of central Virginia/Richmond area. However, for nearly 2 weeks channels for the Hampton Roads area (Norfolk, Chesapeake, Virginia Beach, Portsmouth, Suffolk, Newport News And Hampton) of Virginia are sh
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