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Topics related to our Cox Cable - TV services

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Welcome to the TV Support Forum

Here you can ask, answer, and discuss technical topics regarding Cox Cable TV. Purpose The purpose of the Cox TV Support Forum is to allow customers to discuss technical topics related to residential Cox Cable Television services with other customers. If you need help with billing or other account s

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Accepted Solution

My%20name%20is%20misspelled%20on%20my%20account

My name is misspelled on my account

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Screen saver

Give us, your paying subscribers, the option to turn off the screen saver. If i want my TV off I will turn it off. No need for cox or any one but me to determine when I've finished watching. Don't even need the ridiculous caption "are you still watching ". I pay a lot for cox and I should be able to

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Fox channel new no sound

No sound only on Fox channel 37

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Guide for TV5Monde an hour off since change to EST

Since the change from Daylight Saving to EST the Guide for Channel 516 TV5Monde has been an hour off. The current content is consistently for one hour later than the time shown in the Guide. This effects both watching in real time and for DVR recordings which start an hour later than the desired con

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Hdmi

My HDMI1 port no longer says contour and I no longer get regular tv channels the port says stbrefx design. How to solve?

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OUT AGAiN IN JENKS

Cable is out again on south elm and jinx.For the fourth time in two weeks, and this is getting to be completely ridiculous

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What's with the Back To Zero Problem?

I've seen multiple other people complain about this issue, so I know this isn't on my end. It's a problem so frustrating that if I throw my remote through my TV, you're buying me a new TV for not having fixed a known issue! I have a cloud-based DVR box. The new one without a clock. Here's the proble

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Freezing

I have to reset my boxes once a day to stop the freezing. Is this normal? This is why I left direct tv. Will leave cox real quick

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Cable Signal Problem

Have not had TV channels since October 23rd when a Cox technician came by without an appointment to say that there was a problem with our TV signal strength (too strong). He came in to our house and disconnected a supposed “signal booster” that was connected to our equipment (we had not installed it

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Outage 10/15/25

cable and internet out all day. Keep getting pushed back longer and longer. need and update but the phone systems and chat hang up on me.

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