TV

On certain channels that I watch I get there seems to be a connection issue try again even after checking TV and cable boxes are firmly connected and not damaged and then tuning back to the channel in a few minutes it never works even a day later I try to go back to the same channel I get the same m

At this point, after four months of dealing with Cox on extreme DVR issues, I have come to realize after being a customer between 25 and 30 years that Cox has the WORST customer service and technical service I have ever experienced in my lifetime. On April 25 of this year, my wife and I moved from o

Well today I cannot record or play any of my recordings. I have nothing but trouble over the past 8 months since I got box free and use cloud. I called and was told immediately it had been sent to a tech and I would here in 24-48 hrs. This is the 6th time I've had issues and the 3rd time it has been

Constant Blackouts. DAILY. I have had 3 visits to my house to correct the problem. Have had false service performed at least twice. YOUR equipment is the problem and you want to charge me to fix it. Cox is evolving into an inconvenience daily and the cost is ridiculous for this type of service.

Because if they do, I haven't found them yet. There's one department in Arizona where people may actually know the voodoo that is a TiVo cable card, but good luck getting in touch with them. Since Saturday, I have been cut off eight times by offshore Tier 1 TV help who said "we don't know how to do

My parents have a Contour Xi6 receiver - their only cable box. Every other day or so, the screen goes black for 30 seconds and then comes back to life. I've tried another HDMI cable and it didn't help. Their setup is very simple. Coax comes in from outside straight into the back of their Technicolor

Descriptions for Olympics On Demand programming include the outcomes. If you're watching an event that occurred live at oh dark-thirty or later this morning for the first time On Demand, be careful you don't read the detailed descriptions first. Cox, you probably have no control over this, but if yo

My local Cox cable service in Orange County, CA broadcast Super Bowl LX on NBC 4 entirely in Spanish, even though the commercials were in English. This was not a SAP or TV setting issue. I checked and re-checked all language and SAP options, reset my cable box, and tried alternate NBC channels (incl

Wasted over 2 hours trying to get help from a live agent with my bill, however I was treated like garbage and given absolutely No help! On top of that the live agent ended the call with me before I could even finish my sentence!! I spend a fortune every month with COX and am treated like Garbage ! a

I currently have Cox Internet with the Panoramic Gateway and Cloud DVR service. I use an XG2 as my TV box, and it has always been horribly slow to interact with. I don't use it that much, and lately, when I switch to it on my TV, it is sometimes coming up with a black screen, and I have to reboot it