TV

Is anyone else having issues watching HBO MAX through the Contour STB app with constant freezing and stalling? I subscribe to two other streaming services (Netflix & Tubi) which do not have this problem; it's constant with HBO MAX.

For the last several days video and audio have been breaking up on channel 516, TV5MONDE. All other channels checked are fine. The issue is most likely with bandwidth on the uplink or downlink in the communications channel between TV5MONDE and the Cox infrastructure. Pursuing the issue through the c

My service has been out 2 full days. This is unacceptable. The service has been deficient since day one. If my service is not restored in a couple of hours, I will cancel service and withhold payment. This is no way to treat well paying customers

I wanted to record only PART of a movie but once I hit record, I can't figure out how to stop the recording and save part I wanted recorded It seems the DVR is going to record the whole movie to the end even tho I want to stop the recording earlier Is there a way to start a one-time recording and TH

Why is there no option to see subscribed channels only in the guide? It’s so simple and logical, maybe that’s it? Are you trying to make customers see what they don’t get in order to try to upsell? My elderly father can’t remember to filter and is always asking why he can’t see whatever channel. Ver

So I am still on regular cable, but noticed last week that several of the premium channels have disappeared like HBO Family channel and a few others. Wonder if anyone knows why or what is going on?

We had a technician come out recently because our cable and internet went down, and he told us we could upgrade to a smaller wireless box that would have the same functionality. Unfortunately the new box has inferior pause functionality- we can only pause live tv for about 25 minutes before it start

Cox continues to raise subscription costs almost monthly but they never adjust billing downward when they discontinue content (like recent elimination of many HBO/Max channels) or for their constant outages

I have to reset my boxes once a day to stop the freezing. Is this normal? This is why I left direct tv. Will leave cox real quick

How can I get a dvr subscription with a Contour Wireless Xi6 Receiver? Miss some shows without it. I do have a Panoramic WiFi.