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Topics related to our Cox Cable - TV services

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Welcome to the TV Support Forum

Here you can ask, answer, and discuss technical topics regarding Cox Cable TV. Purpose The purpose of the Cox TV Support Forum is to allow customers to discuss technical topics related to residential Cox Cable Television services with other customers. If you need help with billing or other account s

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Rate increase complaint

Mom is 92, has basic plan + Italian Channel and her bill now is $100. She’s in a senior living facility which only offers Cox. If we had a choice, we would shop for a better deal but unfortunately that is not possible. It would be nice if Cox would offer seniors (most of whom live on a tight budget)

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Issues with 3rd party TV apps

Specific apps persistently freeze, buffer and drop out. Amazon Prime, paramount plus, Disney plus, Hulu and YouTube have all had this problem. Happens every day 10 to 20 times during a show.

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Television interface to my computer

I am a Cox cable TV subscriber in Irvine California. I presently have a Contour main box and two mini boxes for three TVs. I would like to be able to watch a TV program carried by your service using my computer. I suspect that it would be possible to connect the coax cable from your mini box to an a

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TV Service Interruption

We have had the TV package using the Contour box for five years now. We have had issues with TV channel reception for over a year. When watching a TV channel (not streaming service) the picture will often freeze for a second, than reset. Or the sound will go out, the screen freezes, and then either

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Accepted Solution

My%20name%20is%20misspelled%20on%20my%20account

My name is misspelled on my account

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Does anyone in the Cox company know how to pair a cable card with a TiVo

Because if they do, I haven't found them yet. There's one department in Arizona where people may actually know the voodoo that is a TiVo cable card, but good luck getting in touch with them. Since Saturday, I have been cut off eight times by offshore Tier 1 TV help who said "we don't know how to do

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Screen saver

Give us, your paying subscribers, the option to turn off the screen saver. If i want my TV off I will turn it off. No need for cox or any one but me to determine when I've finished watching. Don't even need the ridiculous caption "are you still watching ". I pay a lot for cox and I should be able to

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Fox channel new no sound

No sound only on Fox channel 37

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Guide for TV5Monde an hour off since change to EST

Since the change from Daylight Saving to EST the Guide for Channel 516 TV5Monde has been an hour off. The current content is consistently for one hour later than the time shown in the Guide. This effects both watching in real time and for DVR recordings which start an hour later than the desired con

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Issue with signal on Channel 516 TV5MONDE

For the last several days video and audio have been breaking up on channel 516, TV5MONDE. All other channels checked are fine. The issue is most likely with bandwidth on the uplink or downlink in the communications channel between TV5MONDE and the Cox infrastructure. Pursuing the issue through the c

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