TV

Because if they do, I haven't found them yet. There's one department in Arizona where people may actually know the voodoo that is a TiVo cable card, but good luck getting in touch with them. Since Saturday, I have been cut off eight times by offshore Tier 1 TV help who said "we don't know how to do

Is anyone else having issues watching HBO MAX through the Contour STB app with constant freezing and stalling? I subscribe to two other streaming services (Netflix & Tubi) which do not have this problem; it's constant with HBO MAX.

Contour 1 search not returning results for non-on-demand programs in the guide. This happened to me 8 months ago (happens at least once a year). no errors. contour 1. manual search and saved search does not return any shows that are non on-demand. anyone else have this issue? @CurtB ? @Jupiter852 ?

My parents have a Contour Xi6 receiver - their only cable box. Every other day or so, the screen goes black for 30 seconds and then comes back to life. I've tried another HDMI cable and it didn't help. Their setup is very simple. Coax comes in from outside straight into the back of their Technicolor

Descriptions for Olympics On Demand programming include the outcomes. If you're watching an event that occurred live at oh dark-thirty or later this morning for the first time On Demand, be careful you don't read the detailed descriptions first. Cox, you probably have no control over this, but if yo

My local Cox cable service in Orange County, CA broadcast Super Bowl LX on NBC 4 entirely in Spanish, even though the commercials were in English. This was not a SAP or TV setting issue. I checked and re-checked all language and SAP options, reset my cable box, and tried alternate NBC channels (incl

Wasted over 2 hours trying to get help from a live agent with my bill, however I was treated like garbage and given absolutely No help! On top of that the live agent ended the call with me before I could even finish my sentence!! I spend a fortune every month with COX and am treated like Garbage ! a

I currently have Cox Internet with the Panoramic Gateway and Cloud DVR service. I use an XG2 as my TV box, and it has always been horribly slow to interact with. I don't use it that much, and lately, when I switch to it on my TV, it is sometimes coming up with a black screen, and I have to reboot it

A small number of channels are not watchable on any of my cable boxes; the channels are 3,17,19,76 and 300. This has been happening intermittently for a number of years. Cox technicians have been at my house to troubleshoot: they check the signal strength at the telephone pole (where the cable branc

For the 3rd time in 7 months we lost all recordings. The cloud was supposed to be way better - I say it is not. I'll either go back to hard wired or change to Directv. Cox has told me a couple times this never happens and we would get recordings back. NOT TRUE