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Welcome to the TV Support Forum
Here you can ask, answer, and discuss technical topics regarding Cox Cable TV. Purpose The purpose of the Cox TV Support Forum is to allow customers to discuss technical topics related to residential Cox Cable Television services with other customers. If you need help with billing or other account s
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No more Thunder Basketball through Cox!!!
cox has removed "fan duel sports network" from its channel line up. what is cox doing to ensure i'll be able to watch oklahoma city thunder basketball next season in the absence of the fanduel network?
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Cox TV Support is Unless
Contour Box keeps showing a XRE-xxxx error for a day now. Completely all troubleshooting steps, chatted with agent and called twice. All were useless. Agent refreshed system, did not advise that she would be disconnecting the internet as well, and the chat was disconnected. It was about 10 minutes b
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Remove cable box on residence
Is it okay to remove the cable box on side of my house? I no longer have cox cable. If I ever go back I figure new technology and wiring will be needed anyway. The panel box and wires are so extinct.
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Channels Not Coming On
Starting a few days ago, Cox channels 593 and 594 are not coming on. Using the Contour box, I get a message that "There seems to be a problem..." and then XRE xxxx, Just says to check connections and try later. Customer support has been no help. Just the standard reboot and then arrange for a tech v
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TV issues
I have only had Cox TV services for two weeks. I have two receivers one in the living room and one in the bedroom. I keep losing connection with the receiver in the bedroom several times a day. This has happened every day since it was installed.
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Wireless 4K Contour
When I switch to a 4K channel and then to a non-4K channel, the color is messed up. I have to reset the box to get the color back to normal. How can this be fixed?
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Poor customer service by Dopathi B.
I am having trouble with only one channel channel 58 Comedy Central. It is digitized and unwatchable much of the time. I was asked to provide the serial number of the modem so they could restart the modem. I told him I could not do that. They responded with the location of the serial number. To whic
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Tv OKC My cable has been out since the storm. Cox is not even lying about the time of service restoration anymore
cable still out in okc
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Constant Outages
It seems that practically every day there’s some kind of outage. We can’t seem to watch a single show or movie all the way through without the cable and internet going out. Today it rebooted our box then gave us a message saying to tighten our cable connections. Like I loosened them while watching t
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