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Topics related to our Cox Cable - TV services

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Welcome to the TV Support Forum

Here you can ask, answer, and discuss technical topics regarding Cox Cable TV. Purpose The purpose of the Cox TV Support Forum is to allow customers to discuss technical topics related to residential Cox Cable Television services with other customers. If you need help with billing or other account s

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DVR Contour 2 "resume" doesn't always remember position

Most of the time after recording a movie or program on DVR (Contour 2), you can later go to Contour/Saved/For You and then select the show and "resume" watching where you last left off. Works correctly 90% of the time. However sometimes (not all) on some specific movies on the Hallmark Movies Now su

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Where's the chat link? Can't find it anywhere. Just noticed I'm being charged for HBO Max. I never ordered that!

Where's the chat link? Can't find it anywhere. Just noticed I'm being charged for HBO Max. I never ordered that and don't want it.

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Ambiguous Emergency Alerts

Why do we get ambiguous Emergency alerts? You would think that if there were truly some emergency, the emergency would at least be described so the people seeing the alert would be able to decide about some important action they should take. Emergency Alerts with absolutely no information on the nat

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DVR box

My DVR box makes a high pitched noise when i use my dvr, say I'm rewinding or fast forwarding through commercials when i hit play it screeches. It only does this when I'm using the dvr. Any thuoghts?

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remote(xr11)

Somehow, my system remote(xr11) reverted back to 5 minute ff. How do I get it back to 30 second FF?

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horse raceing

you can get it on channel 1313 today at 5pm to 530

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Error Messages

What does the error 30.1 31.1 mean?

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Newsmax to the lineup in San Diego?

Does Cox have any plans to add Newsmax to the channel lineup in San Diego?

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No Online Offers - New Customer

I am a new customer, for about a month now and when I signed up via the phone, I signed up for 300MBPS internet. I was recently doing some cost comparisons and the online portal gives me the following message: "We are unable to find an online bundle with your current filter selection. If you would l

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OUTAGE EFFECTING DVR

I have had an outage of TV/Phone/Internet just about all day long today. You'd think this would be the perfect time for me to catch up on The Walking Dead episodes I have recorded but you'd think wrong. I cannot watch any recorded shows because of the outage. Apparently, this is an issue that has be

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