Constant Outages

Bro you’re not help the situation, just refund him his money don’t ask for a email just stop 

Basically other services, cox has been terrible bc they cry about the weather or a bug crawling on the floor it’s just stupid on how they respond , it’s just better to either pay more for more of a reliable service or less in more of a lesser known service like T-Mobile or Verizon 

I understand where you're coming from. Cox will credit accounts for outages as we don't believe customers should have to pay for services their not receiving. It's important to know that when we credit accounts, we request sensitive information. We're unable to do that on this platform as there is no private messenger here. This is why we request customers to email us, and we can continue there. I hope this information provide some insight. Thank you for your time. 
-Julian

If the credits are only 2 bucks for 85 bucks monthly charge that’s kinda stupid so you gonna give out penny’s as credits instead of full coverage credit 

edrocker, since Cox bills by the day, we also credit by the day for outages.
-Heather

More outages today. Unreal.