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Topics related to our Cox Cable - TV services
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Welcome to the TV Support Forum
Here you can ask, answer, and discuss technical topics regarding Cox Cable TV. Purpose The purpose of the Cox TV Support Forum is to allow customers to discuss technical topics related to residential Cox Cable Television services with other customers. If you need help with billing or other account s
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purchased movies
My husband recently passed away. I needed to change account into my name. This involved closing his account, turning in the equipment, and opening a new account. I was told, if I left account in husband's name, they could close my account and even charge me with fraud. I asked about the movies we ha
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Why Does Screen Save Not Work
I have the screen saver in all of our rooms set to come on after 5 hours, but we have noticed that it will still come on only after 2 hours- it is really annoying. We have it on in the background or for our pets while we are out and even when we are only gone for a couple of hours by the time we get
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How to have Cox install new cable outlet
I need to have a Cox install a new cable outlet in my home. I already have service, I am just setting up a new area that needs its own cable access to our Cox services. How do I get that set up with Cox? Thank you.
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Accepted Solution
Add Fox One to the Xumo box?
I recently started subscribing to Fox One and ESPN's streaming services, and while ESPN's is available on my Xumo box, Fox One is not. I realize that it is a new service, but are there any plans to add it in the near future?
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Accepted Solution
What are Cox's options for preempted programming?
Do Cox’s agreements with local stations and/or their network providers that carry a particular network feed grant the local stations and/or network providers with exclusive rights to a designated Cox channel? Or does Cox retain the right to switch to a different local station with a different networ
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Worst service ever
My service has been out 2 full days. This is unacceptable. The service has been deficient since day one. If my service is not restored in a couple of hours, I will cancel service and withhold payment. This is no way to treat well paying customers
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Manually Stop a Recording?
I wanted to record only PART of a movie but once I hit record, I can't figure out how to stop the recording and save part I wanted recorded It seems the DVR is going to record the whole movie to the end even tho I want to stop the recording earlier Is there a way to start a one-time recording and TH
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Guide
Why is there no option to see subscribed channels only in the guide? It’s so simple and logical, maybe that’s it? Are you trying to make customers see what they don’t get in order to try to upsell? My elderly father can’t remember to filter and is always asking why he can’t see whatever channel. Ver
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Premium Channels Gone
So I am still on regular cable, but noticed last week that several of the premium channels have disappeared like HBO Family channel and a few others. Wonder if anyone knows why or what is going on?
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