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Topics related to our Cox Cable - TV services

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Welcome to the TV Support Forum

Here you can ask, answer, and discuss technical topics regarding Cox Cable TV. Purpose The purpose of the Cox TV Support Forum is to allow customers to discuss technical topics related to residential Cox Cable Television services with other customers. If you need help with billing or other account s

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Cable

My tv pixels all the time on my main Contour Box and the tv connected to the contour small box in my bedroom freezes almost daily and I have to reset it. I got all new equipment about 6 months ago it worked better for awhile and now’s it’s back to this. I have also missed multiple Olympic events bec

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Set cable box to work on channel 4

I have my cable box hooked up to my TV via a coaxial cable. I recently got a new tv and did the auto tuner. The only channel that appears is channel 4. I can't go to channel 3 on my tv even if I scan again or manually add channel 3. So I was wondering if there a way to set the cable box to output a

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Remote DVR recording set up?

Is it no longer possible to use a web page or iPhone app to schedule a program to record to the in-home DVR when out of the home? This used to be possible, but I see no way to do it anymore in the Contour app or web interface. I find some posts that say it's possible, but they are all several years

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HDMI Splitter - Different Channels on 2 TV's?

Hi - I'm trying to hook up 2 TV's in 1 room with the same cable box. Does anyone know, if I purchase an HDMI cable splitter, will I be able to watch 2 different channels on both TV's? Are there any settings that can make this possible? This is ideally for football season :). Thanks!

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Receiver time

My receiver times are off by one minute. Every time I record a program I have to adjust the end time one minute late or I'll miss the end of the program. How do I fix this?

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Does cox give more coaxial cable if requested?

If so, is there a fee that's charged? Or is it free?

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Contour box keeps rebooting.

I’m posting this as an fyi for anyone with a similar problem. I have 2 Contour boxes on a splitter, and the boxes kept rebooting. I put in a new splitter and both boxes appear to be working normally again. Hope I didn’t just jinx it. Cheers!

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3 DAY WEEKEND OUTAGE GREAT BRIDGE AREA

DOES ANYONE REMENBER THE DATES WHEN WE LOST OUT SERVICE OVER A WHOLE WEEKEND??

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CISCO 1642HDC box will not reset

I have two HD receivers in different rooms the that are connected to a signal splitter and 1st receiver went off-line yesterday morning. My wife was watching TV on 2nd receiver at same time with no problem. I checked my connections first and swapped connections which allowed a good reset for 1st rec

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LOST TV SIGNAL

I am constantly losing the TV signal, CODE 3.1.1.1.1. This has been going on for about a month now, the "Live Chat" is a useless service. The only thing they do is apologias and give excuses. I have just as much ability to trouble shoot the issue as they do. Heck...I can send a signal to my TV recei

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