tech_man's profile

New Contributor III

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45 Messages

Wednesday, July 22nd, 2026

daily outages

I was able to get $50 worth of credit because of 6 outages this past month for my TV/Internet. Since then I have had my TV/Internet go out daily.  The lady I chatted with told me they were doing some Line work. This is getting ridiculous. What in the world Is going on with Cox, It didn’t used to happen near this much

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Moderator

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1K Messages

4 days ago

Hi. I am sorry that you are experiencing daily outages. I will be glad to investigate this to see what is happening. To do this, please send an email to cox.help@cox.com and please include your name, your complete address and a copy of this link. Thanks, Lisa Cox Support Forums Moderator

New Contributor III

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45 Messages

I emailed you. I’m also a tech guy and I know something is going on. You guys aren’t telling us what’s going on 

Moderator

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1K Messages

Thanks. Lisa, Support Forums Moderator

New Contributor III

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45 Messages

I got a response but it’s the same response I always get. I feel like there’s something else going on but they don’t wanna tell me

Moderator

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1K Messages

I apologize that you get any information. We aren't provided information regarding an outage.  Lisa, Support Forums Moderator

New Contributor III

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45 Messages

then you have to actually call and talk to somebody.  Would it benefit for someone to check my draw line outside my house in my backyard or Is it at the main hub

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Visitor

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4 Messages

3 days ago

Same thing is happening with my services. I’m actively searching for a better provider. Cox is horrible now! 

New Contributor III

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45 Messages

ok. I just went out again. This is unreal. I’m at the point of canceling. What is the new  please tell me  I was  in the middle of the baseball game.  2x today.  Cox used to be better than this. 

New Contributor III

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45 Messages

you would think with the merger they would be better but I guess they are not care about customers

New Contributor III

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45 Messages

They can at least take care of my bill this month

New Contributor III

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45 Messages

it usually happens in between eight and nine every night. what’s the deal. it only lasts for about five minutes at the most

 

maybe if Cox takes care of everybody’s bills they will come out with the truth. Somebody know what the truth is

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New Contributor III

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45 Messages

they’ve been supposedly doing work in my neighborhood. I’m Very frustrated. I don’t think that they care

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