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Topics related to our Cox Cable - TV services
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Welcome to the TV Support Forum
Here you can ask, answer, and discuss technical topics regarding Cox Cable TV. Purpose The purpose of the Cox TV Support Forum is to allow customers to discuss technical topics related to residential Cox Cable Television services with other customers. If you need help with billing or other account s
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TV Service Interruption
We have had the TV package using the Contour box for five years now. We have had issues with TV channel reception for over a year. When watching a TV channel (not streaming service) the picture will often freeze for a second, than reset. Or the sound will go out, the screen freezes, and then either
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Spotty TV
Our TV has become unwatchable. It freezes up, becomes blurry, and loses sound. We’re paying close to $200 per month for this.
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ANOTHER price hike?
I’ve always been able to get a promotion of around $220 or less. Now the best promotion is $237. I spent almost an hour on hold waiting and the person I finally spoke with kept putting me on hold without saying “can I put you on hold to check that.” When I asked her what my price would be for just i
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Cox Corporation of greed
What is Cox mobile internet TV? It's a corporation of greed, while senior citizens and regular folks get poorer cuz of cox, cox corporation gets richer and they called us Cox family and if this is how you treat your family I don't wan't no part of your family because family should not do that to fam
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Ridiculous price increase
Hello Cox internet and cable, I'm going to be civil about this, I only been a cost customer for about 3 months and already you increased the bill by over $15 I am not happy like most of the people who use Cox. I am a senior citizen with a fixed income and this is not fair to the senior community I w
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How to: Access Samsung TV settings with a Cox remote
If you have a Samsung Smart TV, you can access your TV settings with the Contour/Cox TV remote. Using the Cox remote, press the TV device button, then the CC button. A Samsung Accessibility Shortcuts menu will be displayed. Press right arrow and select Close to return to normal television or press E
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Even this is bogus
Cox cable sucks. No real customer service. No follow up. Three days now and all I get is a run around. Really pissed. No tv no Internet no nothing. My dear demented old man is losing it cuz he can't watch his shows. Cox...you suck!!!
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Rate increase complaint
Mom is 92, has basic plan + Italian Channel and her bill now is $100. She’s in a senior living facility which only offers Cox. If we had a choice, we would shop for a better deal but unfortunately that is not possible. It would be nice if Cox would offer seniors (most of whom live on a tight budget)
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Issues with 3rd party TV apps
Specific apps persistently freeze, buffer and drop out. Amazon Prime, paramount plus, Disney plus, Hulu and YouTube have all had this problem. Happens every day 10 to 20 times during a show.
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Television interface to my computer
I am a Cox cable TV subscriber in Irvine California. I presently have a Contour main box and two mini boxes for three TVs. I would like to be able to watch a TV program carried by your service using my computer. I suspect that it would be possible to connect the coax cable from your mini box to an a
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