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Topics related to our Cox Cable - TV services

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Welcome to the TV Support Forum

Here you can ask, answer, and discuss technical topics regarding Cox Cable TV. Purpose The purpose of the Cox TV Support Forum is to allow customers to discuss technical topics related to residential Cox Cable Television services with other customers. If you need help with billing or other account s

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No service

Neither one of my boxes will come on.

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Spectrum Sportsnet LA - Dodgers channel

I noticed that my cable service now (finally...) has Spectrum Sportsnet LA (the Dodgers channel). It is channel 54 and it's only 12 1/2 years late. Is this only a temporary thing, or will be a permanent channel in the lineup? Also, most of the commercials on that channel are for Hawaii. Is that norm

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Guide metadata issues

Hello Cox Support Team,I am writing to report a long-standing, upstream guide metadata error on the Contour platform that has persisted across all cable boxes for multiple years. This is a backend database/Gracenote mapping issue rather than a local hardware problem.Please escalate this ticket direc

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Disconnect Cablr

Discontinue cable service

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Community Best Answer

Cable TV Outage in Chesapeake Virginia

On August 20 on or about 5 PM our neighborhood had and still has an outage of Cable TV due to lightning strike somewhere in the neighborhood. Many customers are affected by this outage. It is coming up on 48 hours now of no TV. Are we going to be compensated on our bill for this long outage that is

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Remote control

Has anyone else asked for a remote and was told n by the service rep when you are paying for inside wiring monthly and a big cable bill and internet. I handed him my old one literally being held together by super glue and bb’s in place of the buttons that fell out.

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Paramount plus won't run on my contour box

Extremely slow to load, then once it finally does, I get an error box on screen. Can not access Paramount plus, suggestions?

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Need help with HBO Max

I have tried to contact cox support multiple times for help with accessing the HBO Max app. No one at Cox helped and I’m paying for a service that I’m unable to access for more than two months. Need help since when trying to log in through provider, I select cox and then the following message appear

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Cox should be paying me ! SHAME on you cox for your prices and shitty service

Everyday there is some sort of issue. Today has put me over the edge. For the premium we pay monthly to have WiFi, internet, and cable is ridiculous. Times are tough today so we make the most of what we have. Staying in to enjoy our home with entertainment seems like it’s asking too much. Going out

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NFL network

Reception extremely bad

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