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Topics related to our Cox Cable - TV services
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Welcome to the TV Support Forum
Here you can ask, answer, and discuss technical topics regarding Cox Cable TV. Purpose The purpose of the Cox TV Support Forum is to allow customers to discuss technical topics related to residential Cox Cable Television services with other customers. If you need help with billing or other account s
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Freezing
I have to reset my boxes once a day to stop the freezing. Is this normal? This is why I left direct tv. Will leave cox real quick
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Cable Signal Problem
Have not had TV channels since October 23rd when a Cox technician came by without an appointment to say that there was a problem with our TV signal strength (too strong). He came in to our house and disconnected a supposed “signal booster” that was connected to our equipment (we had not installed it
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Outage 10/15/25
cable and internet out all day. Keep getting pushed back longer and longer. need and update but the phone systems and chat hang up on me.
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purchased movies
My husband recently passed away. I needed to change account into my name. This involved closing his account, turning in the equipment, and opening a new account. I was told, if I left account in husband's name, they could close my account and even charge me with fraud. I asked about the movies we ha
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Why Does Screen Save Not Work
I have the screen saver in all of our rooms set to come on after 5 hours, but we have noticed that it will still come on only after 2 hours- it is really annoying. We have it on in the background or for our pets while we are out and even when we are only gone for a couple of hours by the time we get
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How to have Cox install new cable outlet
I need to have a Cox install a new cable outlet in my home. I already have service, I am just setting up a new area that needs its own cable access to our Cox services. How do I get that set up with Cox? Thank you.
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Accepted Solution
Add Fox One to the Xumo box?
I recently started subscribing to Fox One and ESPN's streaming services, and while ESPN's is available on my Xumo box, Fox One is not. I realize that it is a new service, but are there any plans to add it in the near future?
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Accepted Solution
What are Cox's options for preempted programming?
Do Cox’s agreements with local stations and/or their network providers that carry a particular network feed grant the local stations and/or network providers with exclusive rights to a designated Cox channel? Or does Cox retain the right to switch to a different local station with a different networ
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Worst service ever
My service has been out 2 full days. This is unacceptable. The service has been deficient since day one. If my service is not restored in a couple of hours, I will cancel service and withhold payment. This is no way to treat well paying customers
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