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Topics related to our Cox Cable - TV services
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Welcome to the TV Support Forum
Here you can ask, answer, and discuss technical topics regarding Cox Cable TV. Purpose The purpose of the Cox TV Support Forum is to allow customers to discuss technical topics related to residential Cox Cable Television services with other customers. If you need help with billing or other account s
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Time Zone not Correct and Reset not working
At a current time of 7 pm pacific time, the guide on tv has the show that should have been on at 5 pm pacific time. The time on the guide is correct time , but the guide and the shows playing are off by 2 hours. When I log on the website and look at the true guide, the true TV guide has the correct
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How can I change the default KEEP setting from ALL EPISODES to 5 EPISODES
i have to manually reset the KEEP option on all my recordings or end up filling my storage with recordings I do not want.
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Apps won't play videos after setting up replacemnt DVR box
Recently replaced my DVR box. I have signed into Prime but videos will not play. "Something is wrong" is the only feedback I get. Any ideas?
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Contour TV on my Chromebook
Contour TV keeps giving me a 2111 error. Looked at the other post on this and did everything with exception of flash. Apparently chromebook does not support flash any more.
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Freezing picture but Audio is OK
Freezing picture but Audio is OK - Hi Tiffany from COX! Thanks for your response in the previous thread, BUT... this is NOT an issue that requires a service tech, as you responded to the previous, quickly locked, discussion about this! it is a COX issue and they are well warranted to ask for a refun
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Mini box reset
Every 12 hours the mini box resets. When I reset at the main box this dictates the time the mini box will now reset. We have replaced it twice with the same problem. Cables, etc are all fine. Plugged into surge protector.
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Why is there NOT a CLOCK on the new Contour boxes…?
Hello, my contour box (with a clock) stopped working 2 days ago. Unfortunately, in 15 years of Cox service - this is probably the 5th box I have had. Anyway, when I went to the local Cox store I was told the boxes with clocks are being “phased out”. I then asked the young man if he had any there wit
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Possible to check NFL Redzone Channel subscription online
Hello. Is there a way online to verify that I have my subscription to the NFL Redzone Channel? It takes forever to get a live chat person on a non technical issue. I have most of the sports packs but wasn't sure if Redzone is still something that is paid yearly like before
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On Demand/All Rise
I've been watching on Coutour the night after show is on. This week's show, Nov 11 hasn't been put up yet. Do you know when it will be posted? Thank you, Kathy
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