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Topics related to our Cox Cable - TV services

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Welcome to the TV Support Forum

Here you can ask, answer, and discuss technical topics regarding Cox Cable TV. Purpose The purpose of the Cox TV Support Forum is to allow customers to discuss technical topics related to residential Cox Cable Television services with other customers. If you need help with billing or other account s

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Price is as high as the problems

For almost $300 a month I don’t think there should be THIS many problems all the time. I’m on my 5th try to watch the same show. No matter what I do to fix it it’s almost an everyday problem. I almost expect it when I watch something now, and there it goes again.

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CBS Affiliate in Las Vegas

I learned Cox may no longer carry KLAS in the Las Vegas market...Why? Is there a plan to bring another CBS affiliate online for your customers?

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Recorded programs are the worst ever

Recorded programs on Contour 2 pixelates, audio drops and records programs freeze.

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Omaha/Bellevue pixelization

I am having pixelization on channels 5, 8, and several others the past couple of days. I see it every 10-15 seconds. Even the sound sometimes gets garbled. Other channels seem to be great. This happens to the TVs using the contour box as well as the mini-boxes. I have checked the ground connections

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Customer-owned CableCard?

For years I've used a Cox-supplied CableCard and Motorola tuning adapter for my TiVo whole home system. Works great. I'm thinking of adding another TiVo unit and was wondering if Cox will authorize (pair) customer-owned Motorola/Arris M-Cards and tuning adapters. These parts are next to impossible t

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ACC network

Your Competition have the ACC network, what is the problem with cox. Are we going to have to change providers?

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RDK 03033

I see from reading the some other forums others are having the same error and the issue is still not resolved. We have only been dealing with this for a about 4 weeks, but the issue still persist. No one can even explain or tell me what the error means and no one can fix it. I pay over $200. a month

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NHL Center Ice programming .....

I saw another thread which asked some similar, but different questions to mine, but it appeared to be "locked" as a thread. Like another customer, I want to know WHY we are no longer are able to get more than ONE showing of any particular Center Ice hockey game ? In the past, we could watch it sever

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NHL center ice problem

NHL center ice is very intermittent. Works sometimes, and other times it says that there is a network problem, and the screen goes black. I have a full package from Cox communications with all the pay channels and everything, and everything else works perfectly fine. Only the NHL package is messing

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Cox has put DRM on all channels in Tulsa AGAIN

Six months ago, my Silicon Dust home Run stopped working on most channels because COX had suddenly flagged all channels with DRM except the locals A week after I queried this, things went back to normal. Now it's happened again. This is very frustrating. I can't see that its official policy because,

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