Visitor
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1 Message
Cable box remotes
Replaced my 2 mini boxes and the new remotes are inferior to the old ones. After using the new remotes we found the buttons hard to use especially for my wife with arthritis. Fortunately I kept the old remotes and after working with customer service got them reactivated. Cox clearly needs to provide a better quality remotes in the future.
ChrisJ2
Moderator
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552 Messages
4 months ago
Hi, there. I'm really sorry for the difficulty with our remote controls. We do have big button remotes for certain television boxess that may help, as they're a different manufacturer. Reach us on Twitter at @CoxHelp, visit us on Facebook at https://www.facebook.com/coxcommunications, or email us at Cox.Help@cox.com. We'd be glad to look into this for you there. -Chris
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katherinecruz6968
Visitor
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2 Messages
4 months ago
I need a new mini box
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