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Topics related to our Cox Cable - TV services

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Welcome to the TV Support Forum

Here you can ask, answer, and discuss technical topics regarding Cox Cable TV. Purpose The purpose of the Cox TV Support Forum is to allow customers to discuss technical topics related to residential Cox Cable Television services with other customers. If you need help with billing or other account s

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Billing practices

Cox continues to raise subscription costs almost monthly but they never adjust billing downward when they discontinue content (like recent elimination of many HBO/Max channels) or for their constant outages

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Dvr subscription With Contour Wireless Xi6 Receiver

How can I get a dvr subscription with a Contour Wireless Xi6 Receiver? Miss some shows without it. I do have a Panoramic WiFi.

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way worse

I recently moved and requested service transferred. I was told I was all set but when the installer came to my new place it was not. I had 4 wired boxes and he came with wireless setups. I was going to say no but he talked me into it saying it was way better. It is not!!!!!!!!!!! I have lost all my

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Forums Undergoing Maintenance

The forums are currently undergoing maintenance. During the maintenance window, you may be unable to create new threads or replies.New user registrations will not be possible during this timeframe.We will post an update to this post when maintenance is complete.You can still view current threads and

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What was included in this Cox TV software update?

I just received what I believe is the second software update on my Cox TV (Contour 1) cable box during the years I've had it. I was a bit surprised Cox was updating this platform since it's only available to existing Cox TV customers and all of Cox is due to be transitioned in the next year. The upd

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Cox raising prices to unsustainable levels

Anyone else notice Cox raising their rates to ridiculous levels after promos "fall off" ? I have left Cox once before because of this and I am getting ready to go back to AT&T. Cox raised my rates over $70.00 per month over the course of a year. Last time I left them and turned in my equipment at my

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DVR Contour 2 "resume" doesn't always remember position

Most of the time after recording a movie or program on DVR (Contour 2), you can later go to Contour/Saved/For You and then select the show and "resume" watching where you last left off. Works correctly 90% of the time. However sometimes (not all) on some specific movies on the Hallmark Movies Now su

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Fox 5 in Washington DC out of Sync

Anyone else having this problem? Only channel this is happening on.

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Fox Business News has no sound

Same problem for me now as I have read from others. One channel has no sound. Fox Business News Channel 68 for me!!! Anybody had resolves this? I've been on wait for customer service for 16 min!!!!! Thanks.

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