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Topics related to our Cox Cable - TV services

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Welcome to the TV Support Forum

Here you can ask, answer, and discuss technical topics regarding Cox Cable TV. Purpose The purpose of the Cox TV Support Forum is to allow customers to discuss technical topics related to residential Cox Cable Television services with other customers. If you need help with billing or other account s

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Cox Contour (Arris ax013nm) diagnostics screen / signal strength?

is there a diagnostics screen / signal strength on the Cox Contour (Arris ax013nm)? for the past two weeks I get a RDK-03030 error message and must reboot the DVR. it takes much longer then it use to boot back up. 4 to 6 minutes when it use to take 2 minutes. Had a tech out yesterday and said I had

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Interlace video artifacts?

I am a video engineer. I am located in Poway. I have started to notice jagged interlace artifacts on fast moving objects on the screen. You can see a jagged edge that should be smooth. I know from my professional experience this can happen with mis-configured equipment. I see this on 2 separate TVs

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blurry pixilated video and distorted audio

for the past seven days or I have had blurry pixilated video and distorted audio about every ten minutes or so. it happens on bothe TV's. If i have recorded a show it has the same issue. if i got to an 3rd party app to watch the show it is ok. I read a lot about this problem but do not see any resol

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Cable TV quits every evening (except Tuesday), cable internet seems okay

Has anyone got a concrete resolution? I have had 3 techs out (during the day) and my signal is good and then every evening I get "No Signal"??? 3 weeks!!!

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Does cox give more coaxial cable if requested?

If so, is there a fee that's charged? Or is it free?

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TBS not working! Is anyone else unable to watch the Final 4 or get support? I think I'm done with Cox after this!

TBS not working! Is anyone else unable to watch the Final 4 or get support? I think I'm done with Cox after this!

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Using the Contour wireless receiver without the panoramic gateway?

I want to purchase a 3rd party router and modem for my home wifi set up but I’m trying to figure out if the wireless contour tv receiver will still function without the panoramic gateway. Does anyone know if this would work?

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How do I use the Cox Contour remote with Prime Video?

OK, so the up and down arrows and select button seem to accomplish some things, but at the end of an episode how the heck do I get back to the menu and not automatically play the next episode in 4 seconds? I think I've tried every button on the remote and nothing happens (in the 4 seconds I have to

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Grid View with Favorites Listed

Why is there no option for a Grid View of my favorite channels? Every other provider allows this and it's so much more convienent.

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You didn't drop the Toottie-Ta Commercial

Dear Cox, It has been generally nice to be your cable TV customer for over the last decade. You advertising team has failed you this year with their unrelated montage of a child screaming through the house, a daughter listening to streaming music, and the worst of them is the parents watching a chil

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