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Topics related to our Cox Cable - TV services

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Welcome to the TV Support Forum

Here you can ask, answer, and discuss technical topics regarding Cox Cable TV. Purpose The purpose of the Cox TV Support Forum is to allow customers to discuss technical topics related to residential Cox Cable Television services with other customers. If you need help with billing or other account s

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Price is as high as the problems

For almost $300 a month I don’t think there should be THIS many problems all the time. I’m on my 5th try to watch the same show. No matter what I do to fix it it’s almost an everyday problem. I almost expect it when I watch something now, and there it goes again.

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Only basic Channels (ABC, NBC FOX etc.) found on channel scan with HD Homerun Prime, MTR700 adapter and cable card installed and pared

I have a HD Homerun Prime with a Cox Motorola MTR700 and Cable card set up that I use with my computer to watch and record TV. This had been working fine for years and then a year ago I started losing video on some channels, SYFY, FX . The audio still worked and recorded but no picture. After a coup

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Missing channels

Any else in the Macon, Ga area having trouble picking up WSB TV from Atlanta? It is part of the basic cable package as the only out of market station and usually comes on when the station is showing their local news. Over the past few days, we have gotten only infomercials. Others in the area are ha

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Contour seizes up

Why does Contour keep freezing up? It just stops working, cannot change channels or exit. Eventually an error message comes up there is difficulty accessing this channel try again later but the message cannot be turned off without killing power to everything and restarting only for it to happen agai

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Any ideas how I can get COX to cancel my NBA subscription?

I cancelled within their timeframe, got a case #, and still I get billing every month. This leads to CS phone calls and a (manual) statement credit, but WHY can't they just cancel the subscription? Multiple tickets submitted as CS Reps to corporate, but no action...

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Do I need to reprogram my recordings?

With the upper channels gone do I need to reprogram all my recordings to the lower channels?

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Greetings to all!!! Is there any chance of the "Decades" channel returning to our cable line up (Henderson, NV)?

I enjoy the TV shows of my youth and young adulthood. I am 73 now, retired, and have lots of time on my hands. I loved the decades channel.

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I Live in Henerson Nevada 89014 and would like to know if they will add the Reelz channel

I live in Henderson. Nevada and am requesting that you add the REELZ channel

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Guide for KTVK evenings showing TBA

Looks like the same problem from a few weeks ago on KPNX.

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watchtv.cox.com player shortcuts now work properly

watchtv.cox.com player shortcuts are now automatically enabled when channels are selected. Here is a comprehensive list of watchtv.cox.com player shortcuts: ? - Display Keyboard Controls S - Toggle SAP P - Stop Playing V - Toggle Video Description Up Arrow - Volume Up L - Toggle Last Watched Panel D

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