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Topics related to our Cox Cable - TV services
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Welcome to the TV Support Forum
Here you can ask, answer, and discuss technical topics regarding Cox Cable TV. Purpose The purpose of the Cox TV Support Forum is to allow customers to discuss technical topics related to residential Cox Cable Television services with other customers. If you need help with billing or other account s
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sound on mini-box
I switched a mini-box to a tv that previously had a full size box. In the last week (3 times), when turning the tv on the sound comes on at a very high rate; 60-70. What is causing this. It is very disturbing when you aren't expecting it. Anybody else with this problem?
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Arris Contour 2 with no component outputs
Why would COX's offer and install Arris Contour 2 Boxes that do not have components outputs? That was pretty short sighted on Cox's part.
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Ambiguous Emergency Alerts
Why do we get ambiguous Emergency alerts? You would think that if there were truly some emergency, the emergency would at least be described so the people seeing the alert would be able to decide about some important action they should take. Emergency Alerts with absolutely no information on the nat
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My Account
I've noticed Cox added a My Account setting in Contour. Contour button > Settings (gear icon) > My Account "See your account details, view and pay your bill, and manage your appointments." Great! Why doesn't it work? This setting has been in Contour for a week but its only response: "Give us a few m
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Red light on panoramic modem how serious is this? Already fixed it by unplugging but I have never seen this with my purchased modems.
Just wondering ?
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Contour app
Does Cox have any plans to allow the contour app to be downloaded to a smart TV?
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Favorite list is gone
Over the past weekend all but about 5 of my favorite channels are not showing on the favorites guide. What's the deal? Make and Model: CPXID01 MAC Address:12BF60EAD3A4 Oklahoma
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No picture while adjusting volume?
I have my cox TV box through my AV receiver. When I adjust the volume, which is on the receiver, the tv picture goes black momentarily, then comes back. It started when I got set up a few days, then another time it didn’t do it, now it’s doing it again. I’m at a loss 🤷🏻♂️
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Screensaver
when watching an active program tv goes to screensaver every 5 minutes
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