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Topics related to our Cox Cable - TV services

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Welcome to the TV Support Forum

Here you can ask, answer, and discuss technical topics regarding Cox Cable TV. Purpose The purpose of the Cox TV Support Forum is to allow customers to discuss technical topics related to residential Cox Cable Television services with other customers. If you need help with billing or other account s

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remote(xr11)

Somehow, my system remote(xr11) reverted back to 5 minute ff. How do I get it back to 30 second FF?

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cloud dvr

I am relatively new to Contour ii and cloud based dvr, I set up to record shows on their cloud server. When I try to watch a show recorded in the cloud, the playback is often interrupted by loss of picture, sound, or both, plus picture freezes. The frequency and severity of the problem varies, but a

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CISCO 1642HDC box will not reset

I have two HD receivers in different rooms the that are connected to a signal splitter and 1st receiver went off-line yesterday morning. My wife was watching TV on 2nd receiver at same time with no problem. I checked my connections first and swapped connections which allowed a good reset for 1st rec

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NETFLIX APP Error APPSO4154 and Random Sound Issues

We are having the same issue - error code APPS04154 when attempting to get Netflix to launch with our Contour DVR box - it works and launches fine with all the other boxes in the home. Just the main box. I have to change the input to the TV and launch Netflix via the Smart TV settings. So I know it

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Daily Update Time feature

Can the Daily Update Time feature on a Contour minibox expectantly turn on my 20 year old Samsung TV like an alarm clock at 4AM. The TV is plugged info a separate wall outlet so it must be getting some signal from the minibox? It never happened in 6 years since my installation and just started a few

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Why does Cox need to update their tv service every day? Is it simply to gather information on customers, probably. It certainly does not interfere with the frequent interruptions in their service.

Why does Cox need to update their tv service every day? Is it simply to gather information on customers, probably. It certainly does not interfere with the frequent interruptions in their service.

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Slingbox 500 and pace contour box

I am trying to setup slingbox 500 with my contour box. I was successful in hooking it up and viewing it with the Slingbox app. My problem is that I cannot view live tv on my television. It says no signal. Also my contour remote won’t change the channels or allow input change. Any ideas? I have the r

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Is there a way to save recorded programs if I have to change out my Contour 2 box?

My Contour 2 box hard drive is humming rather loudly, which cannot be a good sign. If it needs to be swapped for a new one, is there any way to save all the recorded programs?

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Slingbox 500 with a Cisco XiD (Model CXD01ANI) Contour 2

I have a Slingbox 500 and the Slingbox setup does not include a remote specifically for my new Cisco Model CXD01ANI box. Does anyone have experience setting up Slingbox 500 with this box?

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Why is the Big brother finale and the premiere of survivor not on demand yet?

Why is the Big brother finale and the premiere of survivor not on demand yet?

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