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Topics related to our Cox Cable - TV services
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Welcome to the TV Support Forum
Here you can ask, answer, and discuss technical topics regarding Cox Cable TV. Purpose The purpose of the Cox TV Support Forum is to allow customers to discuss technical topics related to residential Cox Cable Television services with other customers. If you need help with billing or other account s
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Next-Gen Cloud TV. Recordings deleted soon.
So I heard on this forum from a moderator that: "We will be moving to a new vendor for our cloud DVR platform as of December 11, 2024". Then I saw this post on Reddit that said they(customer) received a notification that recordings will be deleted when moved to the new system, however the mods delet
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Why did you lock my thread?
I asked why Cox sends letters with "IMPORTANT CUSTOMER INFORMATION INSIDE" on the envelope. A Cox representative posted a link to changing Promotional Settings. Okay. I did that. However, the abuse of that phrase by the marketing department was NOT addressed. Even though I have now indicated that I
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What To Expect From Cox TV
Ok, here goes the questions... I've had Cox Internet for some 14 years. I never have had their TV programming. I've had Dish Network for 18 years and I might switch to Cox Contour TV and with the Internet bundle setup. When I setup Dish network, I bought my own receivers and satellite dish equipment
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No Season 7 episode 8 on Outlander
I signed up to Starz on Cox so I could watch the newest episodes of Outlander. But there is a problem. There is no episode 8. It jumps from Season 7 episode 7 to Season 9 episode . Cox has all the rest of the episodes except 8. I contacted Starz but they said this is a Cox problem. Please direct thi
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Fed up of lassos signal/boot loop
I have had more failures of Cox in two weeks than in ten years of xfinity service (regretting interstate move and lack of options here). Watching tv fine and then get message - we are having issues X followed by a loss of signal/boot/ welcome message that goes back to boot. Can fix with a manual res
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loading please wait
When I am using my arrow to another channel, I will hit a channel which will change from programing to LOADING PLEASE WAIT... and get stuck there. We have switched boxes but this problem persists. We have a contour 1 box.
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Screensaver
when watching an active program tv goes to screensaver every 5 minutes
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Are all Contour boxes bug filled trash?
I'm on my 5th Contour box since "upgrading" 2 months ago. I finally have one that sort of works, but it still doesn't work correctly all of the time. I can't believe my luck is so bad that I got the only 5 defective boxes. I would try to trade this one in, but based on the previous 4 boxes, I fear o
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Record World Team Tennis Series
I want to record World Team Tennis whenever it is on. Should be simple, but not so. Contour will not allow and only brings up daily or weekly shows with certain teams like the World Team Tennis team New York Empire. Solution: allow Contour to record a series based on it's header name. For example NF
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Controlling Arris Contour Box with Sony remote
Went thru set up and for several days, I can change channels on arris contour box using my Sony remote. Then, abruptly, the arris box does not receive the signal until I reset the tv. Why is functionality so off and on?
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