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Topics related to our Cox Cable - TV services

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Welcome to the TV Support Forum

Here you can ask, answer, and discuss technical topics regarding Cox Cable TV. Purpose The purpose of the Cox TV Support Forum is to allow customers to discuss technical topics related to residential Cox Cable Television services with other customers. If you need help with billing or other account s

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switch to hdmi port on back of contour box

There's an hdmi port on the back of the contour box. How do you switch to use that port? There doesn't seem to be an obvious way to do that. I've gone thru setup and various keys on the remote but don't see any way to switch to use hdmi input

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XRE-03121

Last Saturday, I woke up to all of my recordings on my DVR gone (it was about 60% full. Tried refreshes and resets with tech support and nothing worked. It just kept happening. I'd record something, and then a few hours later it was gone. Went to a Cox store yesterday and swapped the box out for a C

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wireless cable tv

I am building a new home and want to mount a tv above the fireplace. There will be no place for a cable box there. How can I accomplish this? Thanks so much!

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No Season 7 episode 8 on Outlander

I signed up to Starz on Cox so I could watch the newest episodes of Outlander. But there is a problem. There is no episode 8. It jumps from Season 7 episode 7 to Season 9 episode . Cox has all the rest of the episodes except 8. I contacted Starz but they said this is a Cox problem. Please direct thi

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Why is the cast for movies or shows not appearing in the Guide

Why are the cast for movies or shows not appearing in the Guide. None of the shows in the listing Guide shows who is staring in a movie or appearing in a show listed anymore?

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CISCO cable box - Audio last night, no audio this morning

Last night I was watching television, overnight a problem arose causing audio loss on every channel. I contacted support this morning, the rep reset my receiver twice to no avail and then "discovered" miraculously that there was an outage in my area causing the loss of audio that would be repaired s

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Billing practices will have me dropping TV.

I have been a Cox customer for 5 years. 60 straight months of payments. This mont started a job and had to wait for a check so I paid $100 of a $148 bill. I have been warned, threatened with shut off and generally was told they would shotgun my kneecaps if I didnt pay the $48. I have 100 channels of

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Customer-owned CableCard?

For years I've used a Cox-supplied CableCard and Motorola tuning adapter for my TiVo whole home system. Works great. I'm thinking of adding another TiVo unit and was wondering if Cox will authorize (pair) customer-owned Motorola/Arris M-Cards and tuning adapters. These parts are next to impossible t

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Audio cuts out sporadically for 2-15 seconds but ONLY on CPTV.

Audio cuts out sporadically for 2-15 seconds but ONLY on CPTV. When it happens, the video distorts on a few lines on the screen - sort of like we used to get with the satellite dish during storms. Anyone have this problem? Any fix known?

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Contour 2 box configuration code

Does anyone know the configuration code for my Cox Arris Group Model AX013ANC Contour 2 box? I'm trying to get my LG WebOS TV's (Model OLED55C8AUA) remote to operate it. Thanks.

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