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Topics related to our Cox Cable - TV services

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Welcome to the TV Support Forum

Here you can ask, answer, and discuss technical topics regarding Cox Cable TV. Purpose The purpose of the Cox TV Support Forum is to allow customers to discuss technical topics related to residential Cox Cable Television services with other customers. If you need help with billing or other account s

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Crappy Service

Never ever ever get Cox crappy crappy service and let's not discuss service they act as if all of them ate lead as children if you didn't get it slow no resolution skills or communication skills. They try and make you think that you're slow or your comprehension skills don't exist.

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AXS TV

When will COX get AXS TV?

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why are we no longer able to DVR record channels on free preview Cinemax/HBO

Why has Cox disabled the record function on the free preview channels? You used to be able to DVR record anything on those regular channels during the free preview to watch when you can, now it says record function not available and must subscribe to record. That is what a DVR is for, to be able to

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This is how to access Samsung TV settings with a Cox remote

If you have a Samsung Smart TV, you can access your Samsung TV settings with the Contour/Cox TV remote. Using the Cox remote, press the TV device button, then the CC button. A Samsung Accessibility Shortcuts menu will be displayed. Press right arrow and select Close to return to normal television or

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Pixelation TBS ESPN

Anyone else having pixelation issues when watching TBS or ESPN? Baseball playoffs and football are painful to watch. Technicians have come out changed the box checked signals changed splitter and it's still happening.

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Has the Contour 2 ever become compatible with Alexa?

I was using the old Scientific Atlanta cable box and everything worked beautifully. It was set up for Alexa to be able to turn the cable box and TV on and off, to change the channel, and to change the volume. I was forced to "upgrade" to the Contour 2 box. Now, nothing works. My problem is this: the

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Ambiguous Emergency Alerts

Why do we get ambiguous Emergency alerts? You would think that if there were truly some emergency, the emergency would at least be described so the people seeing the alert would be able to decide about some important action they should take. Emergency Alerts with absolutely no information on the nat

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CCI Flag

Back in August I complained about Cox changing the CCI flag to 'copy protect' (DRM) without any prior notice. This broke my non-Tivo, non-Cox-supplied box that was working *fine* with a Cox-supplied cable card before this change. To date I have not received an acceptable explanation, and I still can

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Yellowstone

OK, what time is Yellowstone on? Last week it was 8:00pm and today it said 9:00 pm?

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Contour Screensaver

I was quick to complain, about 8 months ago, when Cox began inserting "tips and tricks" into the screensaver. Now I must offer my kudos! The screensaver has finally gone back to being an actual screensaver with great new photos! Thanks Cox!

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