TV

I have had more failures of Cox in two weeks than in ten years of xfinity service (regretting interstate move and lack of options here). Watching tv fine and then get message - we are having issues X followed by a loss of signal/boot/ welcome message that goes back to boot. Can fix with a manual res

Last night I was watching television, overnight a problem arose causing audio loss on every channel. I contacted support this morning, the rep reset my receiver twice to no avail and then "discovered" miraculously that there was an outage in my area causing the loss of audio that would be repaired s

why do we need duplicate qvc and hsn in Omaha qvc is on channels 14,1014 26 and 1026 and hsn is on 3,1003 73 and 1073, but our Tivo's only have program info for channels 14,1014,3,1003 not channel 26,1026 or 73 and 1073. also channel 109 and 1109 do not have program info even the the reps at tivo ar

Upon startup on one of my three tvs I get a message about software update available. It has a two button response available of "yes" or "no". Neither can be clicked and message goes away after a time but comes back at next startup. How do I get rid of this annoying message?

Wow what an enlightening experience today. After 45 minutes on a chat session with "customer support" it was impossible to add me to my 84 year old Mother's account. Thus mutually we decided it was better for us to go to the nearest Cox retail store to get me added to her account to help manage her

I was using the old Scientific Atlanta cable box and everything worked beautifully. It was set up for Alexa to be able to turn the cable box and TV on and off, to change the channel, and to change the volume. I was forced to "upgrade" to the Contour 2 box. Now, nothing works. My problem is this: the

Last Saturday, I woke up to all of my recordings on my DVR gone (it was about 60% full. Tried refreshes and resets with tech support and nothing worked. It just kept happening. I'd record something, and then a few hours later it was gone. Went to a Cox store yesterday and swapped the box out for a C

I have an older Onkyo receiver (TX-SR303). Will it be possible for it to be paired to the XR11 Contour remote, and if so, will I be able still control tv volume independent of receiver volume as I don’t always the audio receivers?

Hello. Is there a way online to verify that I have my subscription to the NFL Redzone Channel? It takes forever to get a live chat person on a non technical issue. I have most of the sports packs but wasn't sure if Redzone is still something that is paid yearly like before

how can i move my cable to the next room without a tech visit?