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Topics related to our Cox Cable - TV services

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Welcome to the TV Support Forum

Here you can ask, answer, and discuss technical topics regarding Cox Cable TV. Purpose The purpose of the Cox TV Support Forum is to allow customers to discuss technical topics related to residential Cox Cable Television services with other customers. If you need help with billing or other account s

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Ambiguous Emergency Alerts

Why do we get ambiguous Emergency alerts? You would think that if there were truly some emergency, the emergency would at least be described so the people seeing the alert would be able to decide about some important action they should take. Emergency Alerts with absolutely no information on the nat

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extra charges

I recently moved to a new residence. My old residence had Cox and I wanted it at my new place also. I was told all I had to do was bring the cable box and modem to my new residence. Well I did that but only one line over here worked so a tech came out and put a splitter on the coaxial cable so anoth

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Will a Cox DVR work without DVR service?

I have a Cox Contour DVR AND Cox DVR Service at my primary residence but ONLY Cox Digital Cable at a second. If I disconnect the coax cable from the DVR at home it won't play pre-recorded shows already on the DVR. My question is - if I were to take the DVR to the second home (w/ only regular Cox ser

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Request to add One America News Network to Channel lineup

Please add One America News Network to your Channel lineup!! I find their content to be much better than Fox News or CNN currently. It would be a great addition especially at the moment with all the election mess going on.

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Friends Reunion

BIG "Friends" fan. Why are they airing the reunion on a channel that can only be seen if you have purchased it.? I'm sure there are other fans out there who would like to see it aired on a "normal" channel. I guess it's all about the money.

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Error message XRE 03059

Hi, since the cox outage June 8, 2021 we have not been able to access all of our channels. This is truly frustrating as we pay our bills in full every month. If this is not resolved soon I would like a credit on our bill. Please help resolve this issue.

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Contour 2 box configuration code

Does anyone know the configuration code for my Cox Arris Group Model AX013ANC Contour 2 box? I'm trying to get my LG WebOS TV's (Model OLED55C8AUA) remote to operate it. Thanks.

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When TV first turned on, does not buffer until pause pushed. Rewind does not work so I am constantly missing information. Okay after pause.

When TV first turned on, does not buffer rendering rewind useless. Miss critical information. Okay after pause. Additionally, with countour 2, when I want to record a program that I have been watching for 30 minutes, recording starts at the time that record is pressed. The whole program IS NOT recor

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Regular TV channels don’t work on wireless

I just installed the Contour Wireless box on my patio. Everything works (the guide, OnDemand, apps) on it except for regular TV channels. Further when a TV channel is selected, or when an OnDemand option is exited, the device will crash with an error message. I expect that this is happening when it

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Anyone having problems with scrambled picture/sound with channel 1056 and Contour DVR? All other sets without DVR are fine.

Three access points for Cox 1056 in our location. 1056 with Contour box is scrambled. Cable card with computer and other TV have no issues.

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