TV

Somehow, my system remote(xr11) reverted back to 5 minute ff. How do I get it back to 30 second FF?

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Sometimes I will not finish watching a movie and exit. I expect Cox to resume where I exited and left off the day before. Most of the time it works correctly, but some movies on “Hallmark Movies Now” channel don’t resume. Instead the only option is to watch movie from the start, and then fast forwar

I am having pixelization on channels 5, 8, and several others the past couple of days. I see it every 10-15 seconds. Even the sound sometimes gets garbled. Other channels seem to be great. This happens to the TVs using the contour box as well as the mini-boxes. I have checked the ground connections

Lately I’m having issues with some channels on my contour box. Pictures freezing. A month ago I switch for a new contour box at a cox retail store because it was freezing badly that I wasn’t able to see my saved recordings. And now, this new one is freezing. I read from the troubleshooting your cont

Dear Cox, please put Episode 8 of The New Pope on the On Demand menu. HBO is a pay channel we should not be waiting days for on demand services. If it’s not something you did or didn’t do, call whomever you need to call. This is why people are switching to streaming.

I was quick to complain, about 8 months ago, when Cox began inserting "tips and tricks" into the screensaver. Now I must offer my kudos! The screensaver has finally gone back to being an actual screensaver with great new photos! Thanks Cox!

I am in Rhode Island market. I have a TIVO with cable card and tuning adapter. Several channels in my basic service show "Channel not Authorized". What is the problem Cox?

I was using the old Scientific Atlanta cable box and everything worked beautifully. It was set up for Alexa to be able to turn the cable box and TV on and off, to change the channel, and to change the volume. I was forced to "upgrade" to the Contour 2 box. Now, nothing works. My problem is this: the

I am a new customer, for about a month now and when I signed up via the phone, I signed up for 300MBPS internet. I was recently doing some cost comparisons and the online portal gives me the following message: "We are unable to find an online bundle with your current filter selection. If you would l