TV

The Cox Home Magic commercials are way too loud. When one of these commercials comes on, whoever is closest to the remote has to get to the mute button. We kept thinking that it would be fixed, but this has been going on for several months and it's very annoying. I've seen this same issue brought up

Most of the time after recording a movie or program on DVR (Contour 2), you can later go to Contour/Saved/For You and then select the show and "resume" watching where you last left off. Works correctly 90% of the time. However sometimes (not all) on some specific movies on the Hallmark Movies Now su

After trying over 30 codes the key was using the proper Hisense Fire TV brand. There were 4 different ones.

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Dear Cox, It has been generally nice to be your cable TV customer for over the last decade. You advertising team has failed you this year with their unrelated montage of a child screaming through the house, a daughter listening to streaming music, and the worst of them is the parents watching a chil

I signed up to Starz on Cox so I could watch the newest episodes of Outlander. But there is a problem. There is no episode 8. It jumps from Season 7 episode 7 to Season 9 episode . Cox has all the rest of the episodes except 8. I contacted Starz but they said this is a Cox problem. Please direct thi

I'm on my 5th Contour box since "upgrading" 2 months ago. I finally have one that sort of works, but it still doesn't work correctly all of the time. I can't believe my luck is so bad that I got the only 5 defective boxes. I would try to trade this one in, but based on the previous 4 boxes, I fear o

Error: XRE-00021, have reset two cable boxes, no help. internet ok. Some non major channels work. It's the CBS, NBC, Golf, etc that do not work. Very frustrating since COX service technicians not available till next Friday.

Had Record 6 with 3 receivers for about 3 years. Started having audio and video skipping and freezing, so swapped to Contour 2 on advice from Cox tech. Like taking a step backwards. Voice control is gimmicky (like Siri on my iPhone which I rarely use) Picture and audio are definitely degraded from R

How can an issue be escalated within Cox? My plan was messed up, my paid for services were discontinued and in order to put the services back, I am required to pay almost $40 more. My bill did not decrease, I lost my channels/packs I am paying for and no one can fix this issue. I did not make the ch