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Topics related to our Cox Cable - TV services

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Welcome to the TV Support Forum

Here you can ask, answer, and discuss technical topics regarding Cox Cable TV. Purpose The purpose of the Cox TV Support Forum is to allow customers to discuss technical topics related to residential Cox Cable Television services with other customers. If you need help with billing or other account s

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Series recordings not transferred to exchanged dvr

Exchanged dvr at cox store a few days ago (not booting), exchanged previous one a year and a half ago (a different problem) at store. On previous exchange, playlist, favorites AND series recording list/manager were "carried over" to new dvr. This recent exchange only the playlist and favorites carri

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XRE-03121

Last Saturday, I woke up to all of my recordings on my DVR gone (it was about 60% full. Tried refreshes and resets with tech support and nothing worked. It just kept happening. I'd record something, and then a few hours later it was gone. Went to a Cox store yesterday and swapped the box out for a C

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Tivo Acquiring Channels Stuck @ 72% or 89%" issue

Becky & Co.: Have had a Roamio series 5 (TCD846500) on Cox for 5+ years in South San Diego without significant issue. Recently spouse complained that several of the TIVO channels (QVC & Home & Garden) had begun displaying wrong channel, although our Cox mini-box was fine. Last nite reset & software

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Request for OANN - One America News Network to Cox TV lineup

Can this request be escalated within Cox?

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Utility easement guidelines

What is Cox’s policy for utility easment? I came home and found one of my larges bushes just hacked into pieces. I am assuming Cox did it because there is a box near the bush. Now I am aware of utility easements, but there was absolutely no notice and the manner at which the bush was cut is beyond r

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Sam's Club wants to switch us to Direct TV??

We have been with Cox a long time This was even before our unsolvable Cox webmail problems started You know those tech sales guys at Sam's Club and Costco More features, higher quality picture, and less cost..... is what was represented and calculated He knew within $5 of what Cox was charging us fo

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Cox ondemand on tivo

Why are cox custtomers loosing access to cox ondemand on tivo?

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Voice narration on certain shows

As I have seen in other conversation on this forum, we have started having an issue where certain shows are having extra voice narration. Don't know hwy the other conversations are closed off since this seems to be an ongoing issue. Worked with two technicians tonight. Was watching Deadliest Catch o

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Control Contour DVR with third-party remote?

Hi, I recently started using Cox and just got a new TCL Series 6 Roku TV; I wrote about a remote pairing issue I'm having here, http://forums.cox.com/forum_home/tv_forum/f/tv-forum/21003/can-t-pair-contour-remote-with-new-tcl-series-6-roku-tv. Semi-related to that, can someone tell me if it's possib

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Recording starts 10 minutes late

This happens frequently. Recorded the Rams Titans game tonight. The game started at 5:20 pm, the guide shows 5:20pm but the recording doesn't start until 5:30pm.

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