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Topics related to our Cox Cable - TV services
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Welcome to the TV Support Forum
Here you can ask, answer, and discuss technical topics regarding Cox Cable TV. Purpose The purpose of the Cox TV Support Forum is to allow customers to discuss technical topics related to residential Cox Cable Television services with other customers. If you need help with billing or other account s
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Why are only my basic cable channels and ESPN working? All other channels just give me the black screen with the channel logo and three loading dots.
Since last week, only a few of my channels have been working (basic cable channels, ESPN, and a few spanish-language channels like Univision). All other channels will not load and just give me the black screen with the channel logo and three loading dots. I have received online help from Cox twice a
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Why is the cast for movies or shows not appearing in the Guide
Why are the cast for movies or shows not appearing in the Guide. None of the shows in the listing Guide shows who is staring in a movie or appearing in a show listed anymore?
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Cox needs to add the ACC network
As we are in day 5 without the ACC network on COX, the statement that COX is putting out is they haven't acquired the ACC network due to trying to keep their costs low to their customers. I among MANY, would give up EVERY channel on the existing sports pak that we pay extra for now ( including ESPNU
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how do I watch tv online?
I read that even if our cable goes out during this hurricane, that there is still a way to access many channels, including the Weather Channel, online? How do I access that?
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DRM on all Non-Local Channels--Orange County
About a week ago, my HTPC stopped being able to tune everything but local broadcast channels. I've contact tech support, had the cable cards "re-paired" (using HD Homerun tuners with a tuning adapter). But everything still shows as DRM protected. Is this a policy change? If so, I'll likely go to a s
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Omaha/Bellevue pixelization
I am having pixelization on channels 5, 8, and several others the past couple of days. I see it every 10-15 seconds. Even the sound sometimes gets garbled. Other channels seem to be great. This happens to the TVs using the contour box as well as the mini-boxes. I have checked the ground connections
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Channel outages
Can a 'possible' area outage cause only certain TV channels to lock up / not load. Examples MASN2 135 and all HBO channels 1399-1313 will sometimes start after a short delay, but the freeze after about 1/2 second the go back to scrolling dots (work in process) then to black. Sometimes, they just go
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Freedom - aka 'lack of censorship'
Protect the freedom of ideas and reject the cancel culture. DO NOT cancel Newsmax TV and add OANN where not currently available. I want the freedom to choose. dmo
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On Demand/All Rise
I've been watching on Coutour the night after show is on. This week's show, Nov 11 hasn't been put up yet. Do you know when it will be posted? Thank you, Kathy
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Can not view movies to rent or buy
My on demand only shows free movies. I cannot see movies to rent or buy even when I do a search for them. I tried rebooting the system and that did not work. I also chatted with a representative who suggested I order movies one at a time by calling a number. I don’t want to do that. I want to view t
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