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Topics related to our Cox Cable - TV services

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Welcome to the TV Support Forum

Here you can ask, answer, and discuss technical topics regarding Cox Cable TV. Purpose The purpose of the Cox TV Support Forum is to allow customers to discuss technical topics related to residential Cox Cable Television services with other customers. If you need help with billing or other account s

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Freezing picture but Audio is OK

Freezing picture but Audio is OK - Hi Tiffany from COX! Thanks for your response in the previous thread, BUT... this is NOT an issue that requires a service tech, as you responded to the previous, quickly locked, discussion about this! it is a COX issue and they are well warranted to ask for a refun

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Pictures freezing. Contour box.

Lately I’m having issues with some channels on my contour box. Pictures freezing. A month ago I switch for a new contour box at a cox retail store because it was freezing badly that I wasn’t able to see my saved recordings. And now, this new one is freezing. I read from the troubleshooting your cont

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CEC supported cable box

Can anyone tell which Cox cable box supports the CEC protocol?

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CCI Flag

Back in August I complained about Cox changing the CCI flag to 'copy protect' (DRM) without any prior notice. This broke my non-Tivo, non-Cox-supplied box that was working *fine* with a Cox-supplied cable card before this change. To date I have not received an acceptable explanation, and I still can

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Cox raising prices to unsustainable levels

Anyone else notice Cox raising their rates to ridiculous levels after promos "fall off" ? I have left Cox once before because of this and I am getting ready to go back to AT&T. Cox raised my rates over $70.00 per month over the course of a year. Last time I left them and turned in my equipment at my

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This is a quote from the Roku website How can I lower my cable bill? "If you’re not ready to cut cable yet, there are still easy ways for you to save money every month. Consider replaci

This is a quote from the Roku website How can I lower my cable bill? "If you’re not ready to cut cable yet, there are still easy ways for you to save money every month. Consider replacing your rented cable boxes with streaming players. With cable streaming channels, like Spectrum and Xfinity, you ca

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Fed up of lassos signal/boot loop

I have had more failures of Cox in two weeks than in ten years of xfinity service (regretting interstate move and lack of options here). Watching tv fine and then get message - we are having issues X followed by a loss of signal/boot/ welcome message that goes back to boot. Can fix with a manual res

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Guide for KTVK evenings showing TBA

Looks like the same problem from a few weeks ago on KPNX.

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When will we get a channel for OANN?

Is this ever going to happen?

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Cox needs to add the ACC network

As we are in day 5 without the ACC network on COX, the statement that COX is putting out is they haven't acquired the ACC network due to trying to keep their costs low to their customers. I among MANY, would give up EVERY channel on the existing sports pak that we pay extra for now ( including ESPNU

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