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Topics related to our Cox Cable - TV services

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Welcome to the TV Support Forum

Here you can ask, answer, and discuss technical topics regarding Cox Cable TV. Purpose The purpose of the Cox TV Support Forum is to allow customers to discuss technical topics related to residential Cox Cable Television services with other customers. If you need help with billing or other account s

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Audio cuts out sporadically for 2-15 seconds but ONLY on CPTV.

Audio cuts out sporadically for 2-15 seconds but ONLY on CPTV. When it happens, the video distorts on a few lines on the screen - sort of like we used to get with the satellite dish during storms. Anyone have this problem? Any fix known?

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Emergency Alert Notification 11:02AM

THere was just an alert for Orange County for 1 hour 11-12 but did not say WHY... and the Emergency site NOT UP AND RUNNING... anyone know whats happening? it was NOT a test and its sunny skies outside so....?????

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how do I watch tv online?

I read that even if our cable goes out during this hurricane, that there is still a way to access many channels, including the Weather Channel, online? How do I access that?

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Crappy Service

Never ever ever get Cox crappy crappy service and let's not discuss service they act as if all of them ate lead as children if you didn't get it slow no resolution skills or communication skills. They try and make you think that you're slow or your comprehension skills don't exist.

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Do I need to reprogram my recordings?

With the upper channels gone do I need to reprogram all my recordings to the lower channels?

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No pre or post shows in NHL Center Ice?

Been a subscriber to NHL Center Ice for a number of years. For the most part, I've been pretty happy with the game selections. With the newest iteration of Center Ice, however, there are big problems. While I love the new price this season, I am very unhappy about the lack of pre-game and post-game

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ACC Network

Cox is nothing but money grubbers! Over $200 a month to watch TV and you have to deal with this BS. Add the ACC network now or lose this 25 year customer!

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No Season 7 episode 8 on Outlander

I signed up to Starz on Cox so I could watch the newest episodes of Outlander. But there is a problem. There is no episode 8. It jumps from Season 7 episode 7 to Season 9 episode . Cox has all the rest of the episodes except 8. I contacted Starz but they said this is a Cox problem. Please direct thi

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LOST TV SIGNAL

I am constantly losing the TV signal, CODE 3.1.1.1.1. This has been going on for about a month now, the "Live Chat" is a useless service. The only thing they do is apologias and give excuses. I have just as much ability to trouble shoot the issue as they do. Heck...I can send a signal to my TV recei

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Refund

Did Sports Package customers get a small refund for games that were canceled during the Covid lockdowns?

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