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Topics related to our Cox Cable - TV services

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Welcome to the TV Support Forum

Here you can ask, answer, and discuss technical topics regarding Cox Cable TV. Purpose The purpose of the Cox TV Support Forum is to allow customers to discuss technical topics related to residential Cox Cable Television services with other customers. If you need help with billing or other account s

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Has the Contour 2 ever become compatible with Alexa?

I was using the old Scientific Atlanta cable box and everything worked beautifully. It was set up for Alexa to be able to turn the cable box and TV on and off, to change the channel, and to change the volume. I was forced to "upgrade" to the Contour 2 box. Now, nothing works. My problem is this: the

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No Online Offers - New Customer

I am a new customer, for about a month now and when I signed up via the phone, I signed up for 300MBPS internet. I was recently doing some cost comparisons and the online portal gives me the following message: "We are unable to find an online bundle with your current filter selection. If you would l

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Cisco Set-top Box Often Won't Display on TV

I have a Cisco 9865HDC set top box running through a Denon receiver into a Zinio TV with ARC/HDMI-CEC. Much of the time, when I turn on the TV, the receiver turns on, switches its input to Cable and then--Nothing. I have to power cycle the set top box (particularly troubling when the record light is

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Where is S1 Ep8 of The New Pope? Aired several days ago

Dear Cox, please put Episode 8 of The New Pope on the On Demand menu. HBO is a pay channel we should not be waiting days for on demand services. If it’s not something you did or didn’t do, call whomever you need to call. This is why people are switching to streaming.

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Cox is trash

Watching a movie (doctor strange) and I have 30!min left and all signal goes down. I check online and I’m having a service outage. Estimated times fixed is 4 hours from now. Cox is trash and just being honest. Change my mind.

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Favorite list is gone

Over the past weekend all but about 5 of my favorite channels are not showing on the favorites guide. What's the deal? Make and Model: CPXID01 MAC Address:12BF60EAD3A4 Oklahoma

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Contour Remote: how reinstate a canceled recording?{

If I cancel an upcoming recording and then want to reinstate the recording the program does not respond; including after using several recording sources. Is there a cure?

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Issues with TNT

I have been having issues with TNT for past few weeks. It is not only with my box, its also on my contour app and the TNT app itself. I have reset my cable boxes and modem mutiple times.

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tiling

are techs now allowed inside a home for service?

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Billing practices will have me dropping TV.

I have been a Cox customer for 5 years. 60 straight months of payments. This mont started a job and had to wait for a check so I paid $100 of a $148 bill. I have been warned, threatened with shut off and generally was told they would shotgun my kneecaps if I didnt pay the $48. I have 100 channels of

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