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Topics related to our Cox Cable - TV services
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Welcome to the TV Support Forum
Here you can ask, answer, and discuss technical topics regarding Cox Cable TV. Purpose The purpose of the Cox TV Support Forum is to allow customers to discuss technical topics related to residential Cox Cable Television services with other customers. If you need help with billing or other account s
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New Contour Box - not refurbished
How do I make sure I get a brand new Contour box and not a refurbished one? My current one keeps needing to be rebooted so I want to get the latest version.
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Do I need to reprogram my recordings?
With the upper channels gone do I need to reprogram all my recordings to the lower channels?
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Channel not authorized
I am in Rhode Island market. I have a TIVO with cable card and tuning adapter. Several channels in my basic service show "Channel not Authorized". What is the problem Cox?
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cox cloud-based DVR
i've been asking cox about their cloud DVR and I am getting confusing bits and pieces of info. does anyone know of a webpage that has all the info? thanks!
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Peacock Premium on my laptop
How do I access Peacock Premium on my laptop? I can get Peacock basic service at peacocktv.com and there's a link for Cox subscribers to get Premium for free, but clicking it just says "watch it on your Contour box."
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Guide for KTVK evenings showing TBA
Looks like the same problem from a few weeks ago on KPNX.
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Remotes stopped working - Error code 4.1.3
I have new Contour boxes and Cisco remotes. Two days ago, they all worked fine. Suddenly, we cannot access the cable guide or change channels except by using the up/down arrows. A really annoying message that our purchase function has been disabled and we should call and reference a code of 4.1.3. I
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mini box
I have whole house contour dvr and have 3 mini boxes can I get one more for another room
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Foxnews down
For some reason for about 15 mins Fox news was down on all cable boxes in my home. I could not even get it with COX online which I believe is internet. I was able to get it with the Fox app on my cell phone and firestick with my TV. (Both internet) It's working now but curious if anyone else went do
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SOMETHING NOT QUITE RIGHT COMES UP DURING REWIND, PAUSE IT MENTION TO INSTANT REPLAY MEMORY CARD NEED REMOVED AND REINSERTED
WHAT IS THIS I AM CONFUSED TRYING TO COMMUNICATE MY COX PROBLEM
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