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Welcome to the TV Support Forum
Here you can ask, answer, and discuss technical topics regarding Cox Cable TV. Purpose The purpose of the Cox TV Support Forum is to allow customers to discuss technical topics related to residential Cox Cable Television services with other customers. If you need help with billing or other account s
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No picture while adjusting volume?
I have my cox TV box through my AV receiver. When I adjust the volume, which is on the receiver, the tv picture goes black momentarily, then comes back. It started when I got set up a few days, then another time it didn’t do it, now it’s doing it again. I’m at a loss 🤷🏻♂️
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Cable
My tv pixels all the time on my main Contour Box and the tv connected to the contour small box in my bedroom freezes almost daily and I have to reset it. I got all new equipment about 6 months ago it worked better for awhile and now’s it’s back to this. I have also missed multiple Olympic events bec
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Contour Remote: how reinstate a canceled recording?{
If I cancel an upcoming recording and then want to reinstate the recording the program does not respond; including after using several recording sources. Is there a cure?
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NHL Center Ice programming .....
I saw another thread which asked some similar, but different questions to mine, but it appeared to be "locked" as a thread. Like another customer, I want to know WHY we are no longer are able to get more than ONE showing of any particular Center Ice hockey game ? In the past, we could watch it sever
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DVR fails to boot nightly eventually displays RDK 03030 error
My DVR has had issues for some time now where for some reason it has to reboot overnight and then fails to finish booting. The symptoms have changed over time but have recently gotten much worse. It used to only be stuck in the boot mode with a blank screen. This was fairly easy to recover from by d
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Series recordings not transferred to exchanged dvr
Exchanged dvr at cox store a few days ago (not booting), exchanged previous one a year and a half ago (a different problem) at store. On previous exchange, playlist, favorites AND series recording list/manager were "carried over" to new dvr. This recent exchange only the playlist and favorites carri
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Does Cox plan on adding the ACC network? If not, I plan to cancel my service.
I’m in Pensacola. If Cox doesn’t add the ACC network, I will be moving to an internet based service that DOES carry the ACC network.
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Freezing picture but Audio is OK
Freezing picture but Audio is OK - Hi Tiffany from COX! Thanks for your response in the previous thread, BUT... this is NOT an issue that requires a service tech, as you responded to the previous, quickly locked, discussion about this! it is a COX issue and they are well warranted to ask for a refun
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Add OANN to Contour in Phoenix
I would like OANN added to the Contour Line Up for the Phoenix area. When will this occur? Why hasn't it occurred?
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Cox Contour (Arris ax013nm) diagnostics screen / signal strength?
is there a diagnostics screen / signal strength on the Cox Contour (Arris ax013nm)? for the past two weeks I get a RDK-03030 error message and must reboot the DVR. it takes much longer then it use to boot back up. 4 to 6 minutes when it use to take 2 minutes. Had a tech out yesterday and said I had
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