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Topics related to our Cox Cable - TV services

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Welcome to the TV Support Forum

Here you can ask, answer, and discuss technical topics regarding Cox Cable TV. Purpose The purpose of the Cox TV Support Forum is to allow customers to discuss technical topics related to residential Cox Cable Television services with other customers. If you need help with billing or other account s

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Crappy Service

Never ever ever get Cox crappy crappy service and let's not discuss service they act as if all of them ate lead as children if you didn't get it slow no resolution skills or communication skills. They try and make you think that you're slow or your comprehension skills don't exist.

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Trying to figure out what tv boxes are still outstanding.

Basically, moving to Oaklahoma for a few months while home is being renovated. Turned off the TV services and left the internet operational while I'm gone so I can access the security system through my phone and the contractors have access to internet for music as well. On my bill, it says that I wa

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Surge Protector or wall plug for cable-box-dvr

Just wondering if it is better to plug my dvr into a surge protector or the wall outlet. Will I not have any issues like the remote delays after pushing buttons when using the dvr for a few hours & the box getting warmer, if I plug into the wall direct, I have it now in the surge.

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Missing channels

Any else in the Macon, Ga area having trouble picking up WSB TV from Atlanta? It is part of the basic cable package as the only out of market station and usually comes on when the station is showing their local news. Over the past few days, we have gotten only infomercials. Others in the area are ha

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GRIT TV

What do we have to do in order to get GRIT TV put back on a different channel? Surely, there are other stations that could be put on that haven't switched from GRIT.

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Sam's Club wants to switch us to Direct TV??

We have been with Cox a long time This was even before our unsolvable Cox webmail problems started You know those tech sales guys at Sam's Club and Costco More features, higher quality picture, and less cost..... is what was represented and calculated He knew within $5 of what Cox was charging us fo

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LOST TV SIGNAL

I am constantly losing the TV signal, CODE 3.1.1.1.1. This has been going on for about a month now, the "Live Chat" is a useless service. The only thing they do is apologias and give excuses. I have just as much ability to trouble shoot the issue as they do. Heck...I can send a signal to my TV recei

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No sound on Cox Channel 10 Fox

Why has there been no sound on Cox Channel 10 Fox for several days?

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Add OANN to Contour in Phoenix

I would like OANN added to the Contour Line Up for the Phoenix area. When will this occur? Why hasn't it occurred?

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TV Caller ID

Once again, the TV caller ID has stopped working I don’t know why this keeps happening...

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