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Topics related to our Cox Cable - TV services

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Welcome to the TV Support Forum

Here you can ask, answer, and discuss technical topics regarding Cox Cable TV. Purpose The purpose of the Cox TV Support Forum is to allow customers to discuss technical topics related to residential Cox Cable Television services with other customers. If you need help with billing or other account s

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Problem w/ WiFi contour box -- Having to restart daily

We switched to the WiFi contour TV box a few days ago. It is connected to a Samsung smart TV. Each morning when turning on either "All power" or just the "TV power" button, the TV isn't recognizing the HDMI source of the cable. So each time, we do a hard reboot and it restarts and works fine. Intern

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Why is the cast for movies or shows not appearing in the Guide

Why are the cast for movies or shows not appearing in the Guide. None of the shows in the listing Guide shows who is staring in a movie or appearing in a show listed anymore?

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Utility easement guidelines

What is Cox’s policy for utility easment? I came home and found one of my larges bushes just hacked into pieces. I am assuming Cox did it because there is a box near the bush. Now I am aware of utility easements, but there was absolutely no notice and the manner at which the bush was cut is beyond r

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Creepy Gigablast Commercials

Am I the only one that thinks that the series of Gigablast commercials with kids are getting creepier and creepier? First it was the smarmy house that talks to the kid in "soothing" tones. Please - tell your kids not to do ANYTHING that that guy asks you to do, and call mom/dad/a cop right away! Now

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If Cox TV is discontinued, and cable internet is kept, will Contour be automatically included on the internet?

If Cox TV is discontinued, and cable internet is kept, will Contour be automatically included on the internet?

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Both Fanduel channels (Bally) are and have been choppy reception and audio for almost 2 months

What can i do to get ch 43 & 69 fixed? Choppy as hell and annoying to watch a ball game

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DVR recordings being deleted overnight

I recently had my ARRIS DVR box replaced. I specifically declined having it replaced with a cloud DVR because I want to keep the recordings stored locally on my DVR box. Since it was replaced, I don't know what has happened on Cox's end, but my DVR recordings randomly and mysteriously get deleted ov

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ION TV in Arizona

is ION channel 18 gone it says programming not available

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Frozen channels

Channels like 132, insp. Why the he'll am I paying 260 a month when the dam program freezes all the time? Perhaps I should have my payments freeze, after all, I'm paying for service COX IS NOT DELIVERING. FIX THE **bleep** ISSUE.

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Contour 1: guide search no longer finds non-on-demand programs

Cox, Has the ability to search for non-on-demand shows been removed from Contour 1 devices? I have several “saved” searches that have worked for years and they can no longer retrieve shows from the guide. Even if I manually attempt to search for a show, the results are always zero. It can search for

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