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Topics related to our Cox Cable - TV services

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Welcome to the TV Support Forum

Here you can ask, answer, and discuss technical topics regarding Cox Cable TV. Purpose The purpose of the Cox TV Support Forum is to allow customers to discuss technical topics related to residential Cox Cable Television services with other customers. If you need help with billing or other account s

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Possible to check NFL Redzone Channel subscription online

Hello. Is there a way online to verify that I have my subscription to the NFL Redzone Channel? It takes forever to get a live chat person on a non technical issue. I have most of the sports packs but wasn't sure if Redzone is still something that is paid yearly like before

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What To Expect From Cox TV

Ok, here goes the questions... I've had Cox Internet for some 14 years. I never have had their TV programming. I've had Dish Network for 18 years and I might switch to Cox Contour TV and with the Internet bundle setup. When I setup Dish network, I bought my own receivers and satellite dish equipment

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Why is the cast for movies or shows not appearing in the Guide

Why are the cast for movies or shows not appearing in the Guide. None of the shows in the listing Guide shows who is staring in a movie or appearing in a show listed anymore?

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Confused about Contour

I have 3 DVRs on separate TVs. I have been told they will be obsolete very soon and that I had to upgrade to Contour 2. When talking with a rep on the phone, she told me to replace my 3 DVRs with 3 contour 2 boxes and that all could record 2 shows each at a time and all see what it on each box. Is t

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Contour Record 6 DVR records but playback starts at the end of recording.

I have a Contour Record 6 DVR , ARRIS Model AX013ANM, that I have NASCAR races scheduled to record just about everything NASCAR. It records races usually on Friday, Saturday & the main CUP race on Sunday. The Friday & Saturday races record & PLAY fine. The last 3 Sunday races record I have recorded,

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Service outage for cable

I have no cable service in North Scituate Ri and support lines are all busy which leads me to believe there is a major outage. Anyone out also?

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Recording starts 10 minutes late

This happens frequently. Recorded the Rams Titans game tonight. The game started at 5:20 pm, the guide shows 5:20pm but the recording doesn't start until 5:30pm.

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Slingbox 500 and Cox Contour 9865HDC

I recently switched from AT&T U-Verse to Cox Contour service. I have a Slingbox 500 which worked just fine with the AT&T box, but with the new Cisco 9865HDC box, I can't find an appropriate setting for the remote control of the Cox Contour box via the Slingbox...9865HDC isn't listed in the Slingbox

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XRE-03121

Last Saturday, I woke up to all of my recordings on my DVR gone (it was about 60% full. Tried refreshes and resets with tech support and nothing worked. It just kept happening. I'd record something, and then a few hours later it was gone. Went to a Cox store yesterday and swapped the box out for a C

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Cox forgets where to resume on some movies

Sometimes I will not finish watching a movie and exit. I expect Cox to resume where I exited and left off the day before. Most of the time it works correctly, but some movies on “Hallmark Movies Now” channel don’t resume. Instead the only option is to watch movie from the start, and then fast forwar

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