TV

The last 2 nights at supper time I have been getting this error unable to tune to channel-hit exit xre-00021. on 2 boxes but not the main box. It fixes after rebooting, but why is this happening. We just had are last issue worked on with the remote not responding which has been fine in the last week

Is it no longer possible to use a web page or iPhone app to schedule a program to record to the in-home DVR when out of the home? This used to be possible, but I see no way to do it anymore in the Contour app or web interface. I find some posts that say it's possible, but they are all several years

My on demand only shows free movies. I cannot see movies to rent or buy even when I do a search for them. I tried rebooting the system and that did not work. I also chatted with a representative who suggested I order movies one at a time by calling a number. I don’t want to do that. I want to view t

Why is there no option for a Grid View of my favorite channels? Every other provider allows this and it's so much more convienent.

Exchanged dvr at cox store a few days ago (not booting), exchanged previous one a year and a half ago (a different problem) at store. On previous exchange, playlist, favorites AND series recording list/manager were "carried over" to new dvr. This recent exchange only the playlist and favorites carri

Dear Cox, It has been generally nice to be your cable TV customer for over the last decade. You advertising team has failed you this year with their unrelated montage of a child screaming through the house, a daughter listening to streaming music, and the worst of them is the parents watching a chil

for the past seven days or I have had blurry pixilated video and distorted audio about every ten minutes or so. it happens on bothe TV's. If i have recorded a show it has the same issue. if i got to an 3rd party app to watch the show it is ok. I read a lot about this problem but do not see any resol

OK, so the up and down arrows and select button seem to accomplish some things, but at the end of an episode how the heck do I get back to the menu and not automatically play the next episode in 4 seconds? I think I've tried every button on the remote and nothing happens (in the 4 seconds I have to

and I find out its on the ACC network which we don't get with Cox. Cmon guys you have got to get ACC Network on our channels.

If so, is there a fee that's charged? Or is it free?