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Welcome to the TV Support Forum
Here you can ask, answer, and discuss technical topics regarding Cox Cable TV. Purpose The purpose of the Cox TV Support Forum is to allow customers to discuss technical topics related to residential Cox Cable Television services with other customers. If you need help with billing or other account s
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Where's the chat link? Can't find it anywhere. Just noticed I'm being charged for HBO Max. I never ordered that!
Where's the chat link? Can't find it anywhere. Just noticed I'm being charged for HBO Max. I never ordered that and don't want it.
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RAI: How to add this channel to my list of channels?
I don't see where I can add RAI to. my channel package by logging in and going to Cox online. What am I missing? Vince
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Slingbox 500 and pace contour box
I am trying to setup slingbox 500 with my contour box. I was successful in hooking it up and viewing it with the Slingbox app. My problem is that I cannot view live tv on my television. It says no signal. Also my contour remote won’t change the channels or allow input change. Any ideas? I have the r
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Another Cold Front, another outage
He we are with another cold and windy night and the cable is on the fritz again. We have had this issue throughout this winter with several visits from technicians who advise us that they are escalating the issue as it is a neighborhood system issue. The issue gets resolved ... until the next front
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cox cloud-based DVR
i've been asking cox about their cloud DVR and I am getting confusing bits and pieces of info. does anyone know of a webpage that has all the info? thanks!
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DRM on all Non-Local Channels--Orange County
About a week ago, my HTPC stopped being able to tune everything but local broadcast channels. I've contact tech support, had the cable cards "re-paired" (using HD Homerun tuners with a tuning adapter). But everything still shows as DRM protected. Is this a policy change? If so, I'll likely go to a s
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Request for OANN - One America News Network to Cox TV lineup
Can this request be escalated within Cox?
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"Save" button in Account Settings not working (tried Chrome, Firefox, and IE)
Just joined the TV forum last night, and this morning, I'm trying to edit my notification settings. "Save" button does not work. Changes I make in Settings are not "saving". I can tell the button is not working as I click it, and it changes color, but it does not submit anything. Tried on each tab i
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Series recordings not transferred to exchanged dvr
Exchanged dvr at cox store a few days ago (not booting), exchanged previous one a year and a half ago (a different problem) at store. On previous exchange, playlist, favorites AND series recording list/manager were "carried over" to new dvr. This recent exchange only the playlist and favorites carri
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XRE-03121
Last Saturday, I woke up to all of my recordings on my DVR gone (it was about 60% full. Tried refreshes and resets with tech support and nothing worked. It just kept happening. I'd record something, and then a few hours later it was gone. Went to a Cox store yesterday and swapped the box out for a C
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