TV

On 5/12 I called to put my TV and Internet on Seasonal Hold until October. I had to call 4 times because 3 times they said they were transferring me to someone else who could help but instead cut me off and hung up. 1 person said they didn’t even know what Seasonal Hold was and then hung up while al

Starting on May 1st, ION+ (channel 802) began showing a message that programming for that channel was not available. Any idea what's going on? It still shows up on the guide as available.

Tech just left and cable box went out and is not working

Does anyone know why my device options under my DVR Recordings and Scheduled have disappeared ? Everything is now on 1 list .

I signed up to Starz on Cox so I could watch the newest episodes of Outlander. But there is a problem. There is no episode 8. It jumps from Season 7 episode 7 to Season 7 episode 8. Cox has all the rest of the episodes except 8. I contacted Starz but they said this is a Cox problem. Please direct th

Why, why, WHY do programs I'm watching on Cox constantly freeze while watching? It's annoying!!! The picture will freeze and then by the time it unfreezes, it has jumped ahead in the program. Why? I let a customer service rep talk me into getting the new cable box and it has been like this every sin

I am trying to go through all the rates in order to get my payment down. Also, Cox took two payments out of my checking account which I did not authorize. I did not authorize easy pay and now I’m negative in my account. My bank called Cox and they said you have my checking account information and th

Why do so many channels/programs on demand list their episodes all out of order with multiple seasons/episodes jumbled together and sometimes there isn’t even an episode number listed so you have to Google the show for the number and name of the episode. Investigation Discovery is a prime example of

I setup my mom's TV to give her the local weather by saying "Weather". This has worked for a long time, but it stopped a couple of days ago. We're not even getting any error messages, nothing shows up at all. I reset her box yesterday, didn't help. I know that the Weather app was removed, this is no

Since March 24, 2025 Every Monday the Contour box displays boot and TV stuck on Welcome screen. Had been working with no problems until then. Last week TV finally came on after 5pm.....I schedule a tech, then TV comes on. Last time tech came out, could not determine problem. Is it the box or signal