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Topics related to our Cox Cable - TV services

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Welcome to the TV Support Forum

Here you can ask, answer, and discuss technical topics regarding Cox Cable TV. Purpose The purpose of the Cox TV Support Forum is to allow customers to discuss technical topics related to residential Cox Cable Television services with other customers. If you need help with billing or other account s

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Ambiguous Emergency Alerts

Why do we get ambiguous Emergency alerts? You would think that if there were truly some emergency, the emergency would at least be described so the people seeing the alert would be able to decide about some important action they should take. Emergency Alerts with absolutely no information on the nat

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Mini box

So I got my contour 1 box and a minibox for

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cannot stream ESPN content

I cannot stream ESPN content. I get a error code saying the video is either not available or not supported in this browser. Same message with Chrome, Edge, and Firerfox. Turned off ad block, deleted browsing history, etc. Same message. Can anyone help?

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Cox has put DRM on all channels in Tulsa AGAIN

Six months ago, my Silicon Dust home Run stopped working on most channels because COX had suddenly flagged all channels with DRM except the locals A week after I queried this, things went back to normal. Now it's happened again. This is very frustrating. I can't see that its official policy because,

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Where is the Disney+ Channel? The 3 part Beatles "Let it Be" is supposed to be on it in Nov 2021 and Dec 2021.

I am desperate to watch and record the 3 installments of the "Let it Be" film by the Beatles that is supposed to air on Disney+ sometime this November 2021 and December 2021. I cannot find Disney+ on any cable line up through Cox. I have several Disney channels but no Disney+. Does anybody know anyt

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CISCO cable box - Audio last night, no audio this morning

Last night I was watching television, overnight a problem arose causing audio loss on every channel. I contacted support this morning, the rep reset my receiver twice to no avail and then "discovered" miraculously that there was an outage in my area causing the loss of audio that would be repaired s

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unable to tune to channel

Error: XRE-00021, have reset two cable boxes, no help. internet ok. Some non major channels work. It's the CBS, NBC, Golf, etc that do not work. Very frustrating since COX service technicians not available till next Friday.

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sound on mini-box

I switched a mini-box to a tv that previously had a full size box. In the last week (3 times), when turning the tv on the sound comes on at a very high rate; 60-70. What is causing this. It is very disturbing when you aren't expecting it. Anybody else with this problem?

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When TV first turned on, does not buffer until pause pushed. Rewind does not work so I am constantly missing information. Okay after pause.

When TV first turned on, does not buffer rendering rewind useless. Miss critical information. Okay after pause. Additionally, with countour 2, when I want to record a program that I have been watching for 30 minutes, recording starts at the time that record is pressed. The whole program IS NOT recor

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Grid View with Favorites Listed

Why is there no option for a Grid View of my favorite channels? Every other provider allows this and it's so much more convienent.

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