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Topics related to our Cox Cable - TV services
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Welcome to the TV Support Forum
Here you can ask, answer, and discuss technical topics regarding Cox Cable TV. Purpose The purpose of the Cox TV Support Forum is to allow customers to discuss technical topics related to residential Cox Cable Television services with other customers. If you need help with billing or other account s
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Why did you lock my thread?
I asked why Cox sends letters with "IMPORTANT CUSTOMER INFORMATION INSIDE" on the envelope. A Cox representative posted a link to changing Promotional Settings. Okay. I did that. However, the abuse of that phrase by the marketing department was NOT addressed. Even though I have now indicated that I
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Please add ACCN
Please add the ACCN to our channel line-up. Why would have the other SEC, BIG10, but no ACC?? That makes no sense.
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Screen Saver
I leave my TV on all night because I need the noise to sleep. I leave it on a music station all day to help block outside noise for my pets. In the billion years I've had Cox, the Screensaver has never come on. All of a sudden, it has started coming on and the only option is to change the length of
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Utility easement guidelines
What is Cox’s policy for utility easment? I came home and found one of my larges bushes just hacked into pieces. I am assuming Cox did it because there is a box near the bush. Now I am aware of utility easements, but there was absolutely no notice and the manner at which the bush was cut is beyond r
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Contour Screensaver
I was quick to complain, about 8 months ago, when Cox began inserting "tips and tricks" into the screensaver. Now I must offer my kudos! The screensaver has finally gone back to being an actual screensaver with great new photos! Thanks Cox!
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Service outage for cable
I have no cable service in North Scituate Ri and support lines are all busy which leads me to believe there is a major outage. Anyone out also?
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FIXED!! Contour is not available at the moment. Please try back soon. Chrome Browser
Been getting this error for almost a week now: Contour is not available at the moment. Please try back soon. (Error ftde.xact.3321.1107296356) I tried Brave Browser and have same results.(Have not figured out fix for Brave yet) I tried Edge and it worked somewhat sporadically....turned on/off...stop
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blurry pixilated video and distorted audio
for the past seven days or I have had blurry pixilated video and distorted audio about every ten minutes or so. it happens on bothe TV's. If i have recorded a show it has the same issue. if i got to an 3rd party app to watch the show it is ok. I read a lot about this problem but do not see any resol
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PACE PX022ANX and sling box 500 RF/IR
Good Morning- I got a sling box 500 over the weekend and attempted to hook it up with little success, tried HDMI friday and I am assuming it is HDCP protected as I got nothing to appear using the sling box for desktop app (using windows 10), connecting it through composite cable (this model of cable
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