TV

I have two HD receivers in different rooms the that are connected to a signal splitter and 1st receiver went off-line yesterday morning. My wife was watching TV on 2nd receiver at same time with no problem. I checked my connections first and swapped connections which allowed a good reset for 1st rec

How can an issue be escalated within Cox? My plan was messed up, my paid for services were discontinued and in order to put the services back, I am required to pay almost $40 more. My bill did not decrease, I lost my channels/packs I am paying for and no one can fix this issue. I did not make the ch

In San Diego County notice of a 33% in the "Broadcast Surcharge" just showed up on my bill. I believe customer's should be able to see which local broadcaster have retransmission agreements with COX and what, if anything, COX is being charged by those broadcasters and what, if any, increase there ha

Hi, since the cox outage June 8, 2021 we have not been able to access all of our channels. This is truly frustrating as we pay our bills in full every month. If this is not resolved soon I would like a credit on our bill. Please help resolve this issue.

I've noticed Cox added a My Account setting in Contour. Contour button > Settings (gear icon) > My Account "See your account details, view and pay your bill, and manage your appointments." Great! Why doesn't it work? This setting has been in Contour for a week but its only response: "Give us a few m

I want to purchase a 3rd party router and modem for my home wifi set up but I’m trying to figure out if the wireless contour tv receiver will still function without the panoramic gateway. Does anyone know if this would work?

your recording. Please try again later." Contour 1 Record 6 Cisco 9865 with no mini boxes and no splitters. Apx. one out of every 15 recordings shows a black screen. After 5 seconds, that message appears. I have "tried again later" many many times. It has never worked. The box has been rebooted and

Now a month since this issue was supposedly escalated at COX with no response nor solution. I am in the Phoenix area with a service that's plagued withsignal drops and random weird errors that are never explained. When can we expect an honest answer?

Why are cox custtomers loosing access to cox ondemand on tivo?

I have a Contour Record 6 DVR , ARRIS Model AX013ANM, that I have NASCAR races scheduled to record just about everything NASCAR. It records races usually on Friday, Saturday & the main CUP race on Sunday. The Friday & Saturday races record & PLAY fine. The last 3 Sunday races record I have recorded,