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Topics related to our Cox Cable - TV services

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Welcome to the TV Support Forum

Here you can ask, answer, and discuss technical topics regarding Cox Cable TV. Purpose The purpose of the Cox TV Support Forum is to allow customers to discuss technical topics related to residential Cox Cable Television services with other customers. If you need help with billing or other account s

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MLB.TV linking to Cox Account to watch on Contour device

I spoke with Ann B. today and she told me that Cox can't match the MLB.tv TROOP ID offer of $77.34 for full access to MLB games and verified that it would be smarter to just sign up with MLB.tv and then link accounts. I then asked Ann to verify that I can watch these games on my Cox devices at home

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Wi-Fi thermostat interferes with digital cable

OK this is gonna sound crazy but my background is 20 years in the service industry for HVAC so that being said we have a Honeywell Wi-Fi thermostat installed or HVAC system when and only when the thermostat calls for cool our digital signal starts pixelating like it interferes with it. I’ve tried 4

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Actor in Cox Solutions Store commercial

Does anyone know the name of the actress that plays Kevin's mom in this Cox Solutions Store Homelife commercial? Thank you! :) Here's the link to the commercial: https://youtu.be/QndL0IYz2sA

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High Volume on Cox Home Magic Commercial

The Cox Home Magic commercials are way too loud. When one of these commercials comes on, whoever is closest to the remote has to get to the mute button. We kept thinking that it would be fixed, but this has been going on for several months and it's very annoying. I've seen this same issue brought up

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Crappy Service

Never ever ever get Cox crappy crappy service and let's not discuss service they act as if all of them ate lead as children if you didn't get it slow no resolution skills or communication skills. They try and make you think that you're slow or your comprehension skills don't exist.

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Foxnews down

For some reason for about 15 mins Fox news was down on all cable boxes in my home. I could not even get it with COX online which I believe is internet. I was able to get it with the Fox app on my cell phone and firestick with my TV. (Both internet) It's working now but curious if anyone else went do

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Utility easement guidelines

What is Cox’s policy for utility easment? I came home and found one of my larges bushes just hacked into pieces. I am assuming Cox did it because there is a box near the bush. Now I am aware of utility easements, but there was absolutely no notice and the manner at which the bush was cut is beyond r

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Recording starts 10 minutes late

This happens frequently. Recorded the Rams Titans game tonight. The game started at 5:20 pm, the guide shows 5:20pm but the recording doesn't start until 5:30pm.

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Cox remote not changing channels

I have a 52" Sanyo TV been connected to Co since Oct 2017. No device additions or removals in the time. Recently Cox remote will not change channels, with key pad of channel up/down. Stays on current channel. This could be any channel. Earlier today it worked fine, now it's back to not changing??

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TVs video and audio pause.

All TVs experience a pause in audio and video. Started after the latest Cox major update. The video appears to catch up after the pause. I have tried a master reset but did not clear the problem.

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