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Topics related to our Cox Cable - TV services

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Welcome to the TV Support Forum

Here you can ask, answer, and discuss technical topics regarding Cox Cable TV. Purpose The purpose of the Cox TV Support Forum is to allow customers to discuss technical topics related to residential Cox Cable Television services with other customers. If you need help with billing or other account s

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contour XRE 06027

trying to use DVR Record and its coming up error with a code of XRE 06027 I do know when cox came out to install the customer rep that took the order put out a package that was not even avail yet to the public? ! Could that have anything to do with not being able to record? As well the equipment for

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Any ideas how I can get COX to cancel my NBA subscription?

I cancelled within their timeframe, got a case #, and still I get billing every month. This leads to CS phone calls and a (manual) statement credit, but WHY can't they just cancel the subscription? Multiple tickets submitted as CS Reps to corporate, but no action...

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Cox raising prices to unsustainable levels

Anyone else notice Cox raising their rates to ridiculous levels after promos "fall off" ? I have left Cox once before because of this and I am getting ready to go back to AT&T. Cox raised my rates over $70.00 per month over the course of a year. Last time I left them and turned in my equipment at my

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switch to hdmi port on back of contour box

There's an hdmi port on the back of the contour box. How do you switch to use that port? There doesn't seem to be an obvious way to do that. I've gone thru setup and various keys on the remote but don't see any way to switch to use hdmi input

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There STEALING our MONEY

I was told about my great price for my bundle and all the channels and unlimited wifi and all that jazz. My bill comes and $300 omg. WTF. They lie on the phone to you and when the bill comes and you call because Jesus Christ your bill is $300 and they know nothing and can't help. They are LIARS! Fin

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Channel outages

Can a 'possible' area outage cause only certain TV channels to lock up / not load. Examples MASN2 135 and all HBO channels 1399-1313 will sometimes start after a short delay, but the freeze after about 1/2 second the go back to scrolling dots (work in process) then to black. Sometimes, they just go

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I Live in Henerson Nevada 89014 and would like to know if they will add the Reelz channel

I live in Henderson. Nevada and am requesting that you add the REELZ channel

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Inquiring Mind, Looking With Fresh Eyes, or, Just Trying To Be Helpful In Telling You How To Run Your Business

If, as has been written, "The purpose of the Cox TV Support Forum is to allow customers to discuss technical topics related to residential Cox Cable Television services with other customers.", then why does it seem as though a preponderance of the replies are from Cox employees? Moderator ≠ Active P

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NETFLIX APP Error APPSO4154 and Random Sound Issues

We are having the same issue - error code APPS04154 when attempting to get Netflix to launch with our Contour DVR box - it works and launches fine with all the other boxes in the home. Just the main box. I have to change the input to the TV and launch Netflix via the Smart TV settings. So I know it

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zoom

can i run zoom cloud meetings on my Cox TV?

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