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Topics related to our Cox Cable - TV services
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Welcome to the TV Support Forum
Here you can ask, answer, and discuss technical topics regarding Cox Cable TV. Purpose The purpose of the Cox TV Support Forum is to allow customers to discuss technical topics related to residential Cox Cable Television services with other customers. If you need help with billing or other account s
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High School Football
Is the San Juan Hills vs Loyola CIS football game being televised tonight?
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Contour Record6 DVR defects
I’ve had about 5 Contour Record6 DVRs over the past several years and all of them have had playback problems related to fast forward and reverse. These problems include shooting back to the start of a recording or shooting forward to the end. The problem most often to occur is during fast forward wh
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Recorded programs are the worst ever
Recorded programs on Contour 2 pixelates, audio drops and records programs freeze.
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Channel not authorized
I am in Rhode Island market. I have a TIVO with cable card and tuning adapter. Several channels in my basic service show "Channel not Authorized". What is the problem Cox?
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cloud dvr
I am relatively new to Contour ii and cloud based dvr, I set up to record shows on their cloud server. When I try to watch a show recorded in the cloud, the playback is often interrupted by loss of picture, sound, or both, plus picture freezes. The frequency and severity of the problem varies, but a
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Cox Contour (Arris ax013nm) diagnostics screen / signal strength?
is there a diagnostics screen / signal strength on the Cox Contour (Arris ax013nm)? for the past two weeks I get a RDK-03030 error message and must reboot the DVR. it takes much longer then it use to boot back up. 4 to 6 minutes when it use to take 2 minutes. Had a tech out yesterday and said I had
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Receiver time
My receiver times are off by one minute. Every time I record a program I have to adjust the end time one minute late or I'll miss the end of the program. How do I fix this?
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No audio on The Weather Channel
We lost the audio to just The Weather Channel on all 3 of our TV's about 2 weeks ago. We have audio on all our other channels. Updated all our contour boxes to see if that was the issue. Still no audio on The Weather Channel. Cox is telling me it has to do with the broadcasters of The Weather Channe
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Will a Cox DVR work without DVR service?
I have a Cox Contour DVR AND Cox DVR Service at my primary residence but ONLY Cox Digital Cable at a second. If I disconnect the coax cable from the DVR at home it won't play pre-recorded shows already on the DVR. My question is - if I were to take the DVR to the second home (w/ only regular Cox ser
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All Our Recorded Shows Have Disappeared
All of our DVR recordings are gone!! What happened to them and how can I get them back?!?!
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