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Topics related to our Cox Cable - TV services

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Welcome to the TV Support Forum

Here you can ask, answer, and discuss technical topics regarding Cox Cable TV. Purpose The purpose of the Cox TV Support Forum is to allow customers to discuss technical topics related to residential Cox Cable Television services with other customers. If you need help with billing or other account s

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i just have internet and your blocking my regular stations

i used to have 70 channels now i have 5

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Screensaver

when watching an active program tv goes to screensaver every 5 minutes

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Escalation Support

How can an issue be escalated within Cox? My plan was messed up, my paid for services were discontinued and in order to put the services back, I am required to pay almost $40 more. My bill did not decrease, I lost my channels/packs I am paying for and no one can fix this issue. I did not make the ch

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Contour Stream Player recording playback issues

I want my old dvr back. This new stream player that stores in the cloud has terrible playback issues. All recordings just stop intermittently and I have to exit and re-enter the dvr recordings to resume. It happens about 6-8 times on an hour long program. The tech support agent I spoke to just kept

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Request to add One America News Network to Channel lineup

Please add One America News Network to your Channel lineup!! I find their content to be much better than Fox News or CNN currently. It would be a great addition especially at the moment with all the election mess going on.

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ESPN Deportes

Every time I turn to the ESPN Deported channel it is showing ESPNU instead what happened to the ESPN deportes broadcast?

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Cisco explorer 9865HDC Harmony Companion Remote

I've found multiple posts with solution but none of them work for me.

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ACC Network Stuff

I’m just about to switch to YouTube TV. I pay A LOT of $$$ for channels I don’t watch because I like COX’s service, but that’s about to change. If you can’t give your customers what they want, they’ll go elsewhere. “Hard Lined” cable is becoming a thing of the past really quickly.

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cloud dvr

I am relatively new to Contour ii and cloud based dvr, I set up to record shows on their cloud server. When I try to watch a show recorded in the cloud, the playback is often interrupted by loss of picture, sound, or both, plus picture freezes. The frequency and severity of the problem varies, but a

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Contour 2 box configuration code

Does anyone know the configuration code for my Cox Arris Group Model AX013ANC Contour 2 box? I'm trying to get my LG WebOS TV's (Model OLED55C8AUA) remote to operate it. Thanks.

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