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Topics related to our Cox Cable - TV services

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Welcome to the TV Support Forum

Here you can ask, answer, and discuss technical topics regarding Cox Cable TV. Purpose The purpose of the Cox TV Support Forum is to allow customers to discuss technical topics related to residential Cox Cable Television services with other customers. If you need help with billing or other account s

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Why is the Big brother finale and the premiere of survivor not on demand yet?

Why is the Big brother finale and the premiere of survivor not on demand yet?

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How do I use the Cox Contour remote with Prime Video?

OK, so the up and down arrows and select button seem to accomplish some things, but at the end of an episode how the heck do I get back to the menu and not automatically play the next episode in 4 seconds? I think I've tried every button on the remote and nothing happens (in the 4 seconds I have to

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I have an older onkyo audio receiver (TX-SR303). Will it be possible for it to be paired to the XR11 Contour remote, and if so, will I be able to still control tv volume independent of receiver volume as I don’t always use the audio receiver?

I have an older Onkyo receiver (TX-SR303). Will it be possible for it to be paired to the XR11 Contour remote, and if so, will I be able still control tv volume independent of receiver volume as I don’t always the audio receivers?

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There STEALING our MONEY

I was told about my great price for my bundle and all the channels and unlimited wifi and all that jazz. My bill comes and $300 omg. WTF. They lie on the phone to you and when the bill comes and you call because Jesus Christ your bill is $300 and they know nothing and can't help. They are LIARS! Fin

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Contour 1 "we experienced a problem playing back

your recording. Please try again later." Contour 1 Record 6 Cisco 9865 with no mini boxes and no splitters. Apx. one out of every 15 recordings shows a black screen. After 5 seconds, that message appears. I have "tried again later" many many times. It has never worked. The box has been rebooted and

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Cox raising prices to unsustainable levels

Anyone else notice Cox raising their rates to ridiculous levels after promos "fall off" ? I have left Cox once before because of this and I am getting ready to go back to AT&T. Cox raised my rates over $70.00 per month over the course of a year. Last time I left them and turned in my equipment at my

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Screen Saver

I leave my TV on all night because I need the noise to sleep. I leave it on a music station all day to help block outside noise for my pets. In the billion years I've had Cox, the Screensaver has never come on. All of a sudden, it has started coming on and the only option is to change the length of

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contour XRE 06027

trying to use DVR Record and its coming up error with a code of XRE 06027 I do know when cox came out to install the customer rep that took the order put out a package that was not even avail yet to the public? ! Could that have anything to do with not being able to record? As well the equipment for

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switch to hdmi port on back of contour box

There's an hdmi port on the back of the contour box. How do you switch to use that port? There doesn't seem to be an obvious way to do that. I've gone thru setup and various keys on the remote but don't see any way to switch to use hdmi input

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Why, why did I get signed up for TV?

I do not want TV, I will never ever want TV, I have said no to TV every single freaking time I've talked to an agent. Suddenly TV is sneaking into my bill. Is this somewhere in the terms and conditions? Can I get a refund on the $40 I got charged for this ** I'm not gonna use? Is there at least a wa

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