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Topics related to our Cox Cable - TV services

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Welcome to the TV Support Forum

Here you can ask, answer, and discuss technical topics regarding Cox Cable TV. Purpose The purpose of the Cox TV Support Forum is to allow customers to discuss technical topics related to residential Cox Cable Television services with other customers. If you need help with billing or other account s

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TVs video and audio pause.

All TVs experience a pause in audio and video. Started after the latest Cox major update. The video appears to catch up after the pause. I have tried a master reset but did not clear the problem.

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OnDemand not on demand

HBO released Fahrenheit 451 on 5/12. Today is 6/1 and the show is still not available on Cox OnDemand. What's up Cox?

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Recording starts 10 minutes late

This happens frequently. Recorded the Rams Titans game tonight. The game started at 5:20 pm, the guide shows 5:20pm but the recording doesn't start until 5:30pm.

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Another Cold Front, another outage

He we are with another cold and windy night and the cable is on the fritz again. We have had this issue throughout this winter with several visits from technicians who advise us that they are escalating the issue as it is a neighborhood system issue. The issue gets resolved ... until the next front

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Contour Stream Player recording playback issues

I want my old dvr back. This new stream player that stores in the cloud has terrible playback issues. All recordings just stop intermittently and I have to exit and re-enter the dvr recordings to resume. It happens about 6-8 times on an hour long program. The tech support agent I spoke to just kept

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Contour seizes up

Why does Contour keep freezing up? It just stops working, cannot change channels or exit. Eventually an error message comes up there is difficulty accessing this channel try again later but the message cannot be turned off without killing power to everything and restarting only for it to happen agai

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ESPN 3

You can stream all of the ESPN Channels on the internet by opening the BIG RED “E”

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is this even working?

test teste

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Cox vs. Comcast ~ Significant difference in platform quality and price

I was stunned when we moved from a Comcast area to Cox. I'm probably duplicating a topic that has been beaten to death for years but I'm just now experiencing this problem; thus my post. The cost was nearly 50% higher and the COX platform itself was infantile compared to what was available on Comcas

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Voice narration on certain shows

As I have seen in other conversation on this forum, we have started having an issue where certain shows are having extra voice narration. Don't know hwy the other conversations are closed off since this seems to be an ongoing issue. Worked with two technicians tonight. Was watching Deadliest Catch o

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