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Topics related to our Cox Cable - TV services

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Welcome to the TV Support Forum

Here you can ask, answer, and discuss technical topics regarding Cox Cable TV. Purpose The purpose of the Cox TV Support Forum is to allow customers to discuss technical topics related to residential Cox Cable Television services with other customers. If you need help with billing or other account s

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DVR fails to boot nightly eventually displays RDK 03030 error

My DVR has had issues for some time now where for some reason it has to reboot overnight and then fails to finish booting. The symptoms have changed over time but have recently gotten much worse. It used to only be stuck in the boot mode with a blank screen. This was fairly easy to recover from by d

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Escalation Support

How can an issue be escalated within Cox? My plan was messed up, my paid for services were discontinued and in order to put the services back, I am required to pay almost $40 more. My bill did not decrease, I lost my channels/packs I am paying for and no one can fix this issue. I did not make the ch

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COX app for Roku,Firestick

I am visiting in Florida, Satellite Beach area. The cable company is called Spectrum. I am watching TV on a Roku TV with a app called Spectrum TV. My relatives told me they have had the app for a few years. No cable box required just the app on their TV. When will Cox have this great feature? They c

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ESPN channels

Is anyone else having problems with ESPN channels and SEC channels only. We have had the ever dreaded blue box showing up only on those channels for weeks now. My husband loves his sports and hasn't been able to watch much if any at all. This is ridiculous for the amount of money we pay every month

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DRM on all Non-Local Channels--Orange County

About a week ago, my HTPC stopped being able to tune everything but local broadcast channels. I've contact tech support, had the cable cards "re-paired" (using HD Homerun tuners with a tuning adapter). But everything still shows as DRM protected. Is this a policy change? If so, I'll likely go to a s

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XRE-03121

Last Saturday, I woke up to all of my recordings on my DVR gone (it was about 60% full. Tried refreshes and resets with tech support and nothing worked. It just kept happening. I'd record something, and then a few hours later it was gone. Went to a Cox store yesterday and swapped the box out for a C

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Cox Contour on PC

I was curious if there were a way to pause the Cox Contour Web application on a PC. This would be the watchtv.cox.com site. I suspect there is not an application that could replace the web streaming, but i thought to ask. Thank you in advance.

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Creepy Gigablast Commercials

Am I the only one that thinks that the series of Gigablast commercials with kids are getting creepier and creepier? First it was the smarmy house that talks to the kid in "soothing" tones. Please - tell your kids not to do ANYTHING that that guy asks you to do, and call mom/dad/a cop right away! Now

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ESPN Deportes

Every time I turn to the ESPN Deported channel it is showing ESPNU instead what happened to the ESPN deportes broadcast?

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tuning adapter and new cable drop being run

So my living room tuning adapter didn't want to connect to my TiVo. We tried four tuning adapters then the Cox rep made a temporary drop from the outside tap into my living room and it immediately connected. They want to run a brand new line to my living room, which is quite a project. He mentioned

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