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Topics related to our Cox Cable - TV services

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Welcome to the TV Support Forum

Here you can ask, answer, and discuss technical topics regarding Cox Cable TV. Purpose The purpose of the Cox TV Support Forum is to allow customers to discuss technical topics related to residential Cox Cable Television services with other customers. If you need help with billing or other account s

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OnDemand not on demand

HBO released Fahrenheit 451 on 5/12. Today is 6/1 and the show is still not available on Cox OnDemand. What's up Cox?

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Recorded programs are the worst ever

Recorded programs on Contour 2 pixelates, audio drops and records programs freeze.

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How to set up picture in picture

How is this accomplished with the contour 2 - cisco explorer 9865 box?

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Contour 2 Remote - does not shut cable box off - PART DEUX - for BP, et al

This is in response to the thread from a few months ago regarding the cable set-top box not powering off with other devices. I too noticed this right away. The system has obviously been designed this way intentionally but no one seems to want to say that. In fact, when you go into settings, the box

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Retail Operations Make For Good HBS Case.

Wow what an enlightening experience today. After 45 minutes on a chat session with "customer support" it was impossible to add me to my 84 year old Mother's account. Thus mutually we decided it was better for us to go to the nearest Cox retail store to get me added to her account to help manage her

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Tivo Acquiring Channels Stuck @ 72% or 89%" issue

Becky & Co.: Have had a Roamio series 5 (TCD846500) on Cox for 5+ years in South San Diego without significant issue. Recently spouse complained that several of the TIVO channels (QVC & Home & Garden) had begun displaying wrong channel, although our Cox mini-box was fine. Last nite reset & software

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Wilder v Fury undercards not being shown.

I can't any of the preliminary fights and COX's online chat isn't functioning. Anyone experiencing the same? I don't need to see the prior Wilder/Fury fight or interviews...want to watch new fights and am afraid I paid $79.99 to watch one bout.

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ACC Network Stuff

I’m just about to switch to YouTube TV. I pay A LOT of $$$ for channels I don’t watch because I like COX’s service, but that’s about to change. If you can’t give your customers what they want, they’ll go elsewhere. “Hard Lined” cable is becoming a thing of the past really quickly.

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Contour box keeps rebooting.

I’m posting this as an fyi for anyone with a similar problem. I have 2 Contour boxes on a splitter, and the boxes kept rebooting. I put in a new splitter and both boxes appear to be working normally again. Hope I didn’t just jinx it. Cheers!

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Harmony elite Remote and Contour Box (Cisco explorer 9865HDC) problems.

I saw a post where comcast xpid ( may have those letters wrong) codes supposed to work. Not for me. any other suggestions

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