TV

Where's the chat link? Can't find it anywhere. Just noticed I'm being charged for HBO Max. I never ordered that and don't want it.

On client boxes I can see the scheduled recordings, record a show that will record and is watchable on the host but none of the clients display any recordings. What would be the reason causing the clients not to show any recording but allows them to schedule and record shows that do show up on the m

In San Diego County notice of a 33% in the "Broadcast Surcharge" just showed up on my bill. I believe customer's should be able to see which local broadcaster have retransmission agreements with COX and what, if anything, COX is being charged by those broadcasters and what, if any, increase there ha

We are having the same issue - error code APPS04154 when attempting to get Netflix to launch with our Contour DVR box - it works and launches fine with all the other boxes in the home. Just the main box. I have to change the input to the TV and launch Netflix via the Smart TV settings. So I know it

The time on my cable box is an hour off

This is a story of how I tried to set recording on my DVR using the Cox mobile apps for Android. I'm away from home, I hear about a program I'll want to watch later, but I need to set it to record. My first try was with the Contour app, because if it has to do with your TV, the Contour app is the pl

I just installed the Contour Wireless box on my patio. Everything works (the guide, OnDemand, apps) on it except for regular TV channels. Further when a TV channel is selected, or when an OnDemand option is exited, the device will crash with an error message. I expect that this is happening when it

I just go my Contour 2 DVR and I'm quite disappointed in the new guide display. Loads of movies available, but I can't find out if they're a comedy, drama or mind blowing documentary. Is it just me? it seems there would be quite an online outrage if this were true for all of you. I had a lovely chat

When loose my internet connection; which is happening more often, I have to reset the tv receiver to get my internet back. Tried receiver smart reset, and get failure to reset messages. What would be the problem?

At a current time of 7 pm pacific time, the guide on tv has the show that should have been on at 5 pm pacific time. The time on the guide is correct time , but the guide and the shows playing are off by 2 hours. When I log on the website and look at the true guide, the true TV guide has the correct