TV

I asked why Cox sends letters with "IMPORTANT CUSTOMER INFORMATION INSIDE" on the envelope. A Cox representative posted a link to changing Promotional Settings. Okay. I did that. However, the abuse of that phrase by the marketing department was NOT addressed. Even though I have now indicated that I

I am a new customer, for about a month now and when I signed up via the phone, I signed up for 300MBPS internet. I was recently doing some cost comparisons and the online portal gives me the following message: "We are unable to find an online bundle with your current filter selection. If you would l

Replaced my old DVR two days ago. A few of my observations and questions on DVR power button. Blue power button can be turned on but not off with All Power Button on remote. Can turn off with button on DVR but it turned right back on. Seems to be normal behavior from what I read here. Sure wasted a

Am I the only one that thinks that the series of Gigablast commercials with kids are getting creepier and creepier? First it was the smarmy house that talks to the kid in "soothing" tones. Please - tell your kids not to do ANYTHING that that guy asks you to do, and call mom/dad/a cop right away! Now

POS, turning all this box, remote and cable back in to Cox. Over complicated, and I get the exact same channels on rabbit ears. This is a total joke. Going back to internet only, and paying the dxtra $20 per month for high speed. Was duoed into switching, and was promised zi would keep the exact int

I have new Contour boxes and Cisco remotes. Two days ago, they all worked fine. Suddenly, we cannot access the cable guide or change channels except by using the up/down arrows. A really annoying message that our purchase function has been disabled and we should call and reference a code of 4.1.3. I

Sometimes when trying to rewind a few minutes to see something I missed at say the 2 hour mark of a show, the DVR immediately throws me back all the way to the beginning of the show. This happens intermittently and only on shows currently being recorded.

What is the use of paying for Contour when you still have to pay to view TV shows? It wasn't always that way, but I have noticed that almost everything I want to watch right now I have to pay $2.99 so I can watch.

I've noticed Cox added a My Account setting in Contour. Contour button > Settings (gear icon) > My Account "See your account details, view and pay your bill, and manage your appointments." Great! Why doesn't it work? This setting has been in Contour for a week but its only response: "Give us a few m

Remote problems with Samsung TV