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Topics related to our Cox Cable - TV services

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Welcome to the TV Support Forum

Here you can ask, answer, and discuss technical topics regarding Cox Cable TV. Purpose The purpose of the Cox TV Support Forum is to allow customers to discuss technical topics related to residential Cox Cable Television services with other customers. If you need help with billing or other account s

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Record World Team Tennis Series

I want to record World Team Tennis whenever it is on. Should be simple, but not so. Contour will not allow and only brings up daily or weekly shows with certain teams like the World Team Tennis team New York Empire. Solution: allow Contour to record a series based on it's header name. For example NF

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Freezing picture but Audio is OK

Freezing picture but Audio is OK - Hi Tiffany from COX! Thanks for your response in the previous thread, BUT... this is NOT an issue that requires a service tech, as you responded to the previous, quickly locked, discussion about this! it is a COX issue and they are well warranted to ask for a refun

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This is how to access Samsung TV settings with a Cox remote

If you have a Samsung Smart TV, you can access your Samsung TV settings with the Contour/Cox TV remote. Using the Cox remote, press the TV device button, then the CC button. A Samsung Accessibility Shortcuts menu will be displayed. Press right arrow and select Close to return to normal television or

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Price is as high as the problems

For almost $300 a month I don’t think there should be THIS many problems all the time. I’m on my 5th try to watch the same show. No matter what I do to fix it it’s almost an everyday problem. I almost expect it when I watch something now, and there it goes again.

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Pictures freezing. Contour box.

Lately I’m having issues with some channels on my contour box. Pictures freezing. A month ago I switch for a new contour box at a cox retail store because it was freezing badly that I wasn’t able to see my saved recordings. And now, this new one is freezing. I read from the troubleshooting your cont

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Tivo Acquiring Channels Stuck @ 72% or 89%" issue

Becky & Co.: Have had a Roamio series 5 (TCD846500) on Cox for 5+ years in South San Diego without significant issue. Recently spouse complained that several of the TIVO channels (QVC & Home & Garden) had begun displaying wrong channel, although our Cox mini-box was fine. Last nite reset & software

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Where is the Disney+ Channel? The 3 part Beatles "Let it Be" is supposed to be on it in Nov 2021 and Dec 2021.

I am desperate to watch and record the 3 installments of the "Let it Be" film by the Beatles that is supposed to air on Disney+ sometime this November 2021 and December 2021. I cannot find Disney+ on any cable line up through Cox. I have several Disney channels but no Disney+. Does anybody know anyt

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loading please wait

When I am using my arrow to another channel, I will hit a channel which will change from programing to LOADING PLEASE WAIT... and get stuck there. We have switched boxes but this problem persists. We have a contour 1 box.

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DVR fails to boot nightly eventually displays RDK 03030 error

My DVR has had issues for some time now where for some reason it has to reboot overnight and then fails to finish booting. The symptoms have changed over time but have recently gotten much worse. It used to only be stuck in the boot mode with a blank screen. This was fairly easy to recover from by d

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High Volume on Cox Home Magic Commercial

The Cox Home Magic commercials are way too loud. When one of these commercials comes on, whoever is closest to the remote has to get to the mute button. We kept thinking that it would be fixed, but this has been going on for several months and it's very annoying. I've seen this same issue brought up

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