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Topics related to our Cox Cable - TV services

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Welcome to the TV Support Forum

Here you can ask, answer, and discuss technical topics regarding Cox Cable TV. Purpose The purpose of the Cox TV Support Forum is to allow customers to discuss technical topics related to residential Cox Cable Television services with other customers. If you need help with billing or other account s

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Contour and Paramount+

So I saw this Thread from 4 years ago but could not reply. Why is Cox advertising Contour being able to support Paramount+ yet there is NO WAY to apply the TV code to a website activator? Reply In order to access the Paramount+ app through Cox, a subscription to Paramount+ is required. All billing f

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Audio dropouts

Have been having audio dropouts both on live broadcast and DVR playback. Mostly live broadcast. New home, fiber optic, all WiFi system. Had a tech visit 3 day ago who said it’s common with the set top boxes, not the router. Replaced the set top box and HDMI cable. Good for a couple days, but watchin

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Adding URLs

I am relatively new to Cox. I have a Contour system for TVs. It seems to have a lot streaming apps available ... some free and some not. Is there any way to input a URL to the Contour box to connect with a streaming service? I have a few that I use to access the streaming offered by the correspondin

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Misquoted charges

I called yesterday and talked to "Ian". When we received the expanded bill this month we discovered that we were being charged $5 for Max that we didn't know about. My current bill was $233.17. He took the channel off and first he told me that my new bill was going to be $218.05 and then corrected h

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Ads in guide

How does one get Cox to remove the ads from the channel guide. This issue has been brought up before with no resolution. Prices have gone up $30 a month - as a customer paying a lot I neither want nor need these ads. Cox- Please give option to opt out. Old receiver was better and didn’t have ads but

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Stan Against Evil

Everything says there should be 8 shows for 3 seasons but on demand doesn't show them all? What's up? It has also happened on other shows. Thanks

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Household updates happening outside of scheduled time

Why are household updates happening outside of the time I have indicated in the settings. This has been going on for weeks. Tech support couldn't fix the issue, tech who came to my house couldn't fix the problem. I called tech support again and was told I should upgrade my Cox router to a series 7 f

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Paramount plus

How do I cancel my Paramount+ subscription?

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Lost Parental Control Pin

How do you reset the parental control pin. I forgot the one on a tv and cannot watch tv. I did the support chat and that was no help. Is there a work around or who can I contact?

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On Demand episodes of 1923 on Paramount

On Demand Episodes 7-8 of the TV show 1923 on Paramount network say they “expire” on 1/8 (today) while all the earlier episodes say they expire in February and April. Why do the last two episodes expire before the first episodes?

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