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Topics related to our Cox Cable - TV services

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Welcome to the TV Support Forum

Here you can ask, answer, and discuss technical topics regarding Cox Cable TV. Purpose The purpose of the Cox TV Support Forum is to allow customers to discuss technical topics related to residential Cox Cable Television services with other customers. If you need help with billing or other account s

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Picture in top left hand corner (SOLVED)

I got a new Samsung 55 inch QN90B neo QLED tv and started having a problem with a small picture in the top left hand corner of the screen every morning. Initially, to fix it it required a reboot of the Arris DVR or going to settings on the DVR and switching to 480p res and then back to 1080p. After

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Another Cold Front, another outage

He we are with another cold and windy night and the cable is on the fritz again. We have had this issue throughout this winter with several visits from technicians who advise us that they are escalating the issue as it is a neighborhood system issue. The issue gets resolved ... until the next front

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My Contour remote worked everything on my Vizio TV, now with my new Hitachi TV only the on and off switch doesn't work from remote. Guide, Volume, Channels all work but NOT the On and Off.

I only want to use my Cox Contour remote like I always did. Now I have a new tv (Hitachi) and everything works but not the "on and off."

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AXS TV

When will COX get AXS TV?

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Cox remote not changing channels

I have a 52" Sanyo TV been connected to Co since Oct 2017. No device additions or removals in the time. Recently Cox remote will not change channels, with key pad of channel up/down. Stays on current channel. This could be any channel. Earlier today it worked fine, now it's back to not changing??

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remote(xr11)

Somehow, my system remote(xr11) reverted back to 5 minute ff. How do I get it back to 30 second FF?

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My water line was cut during an additional line was installed.

I had a sub contractor come out to my house who was working for Cox. I was installing an additional cable under my driveway to my shop. He started picking up my driveway with his DitchWitch and then asked to just chip away in front of the driveway. I told him sure so he did that. Everything got inst

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Wi-Fi thermostat interferes with digital cable

OK this is gonna sound crazy but my background is 20 years in the service industry for HVAC so that being said we have a Honeywell Wi-Fi thermostat installed or HVAC system when and only when the thermostat calls for cool our digital signal starts pixelating like it interferes with it. I’ve tried 4

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Contour 2 Remote - does not shut cable box off - PART DEUX - for BP, et al

This is in response to the thread from a few months ago regarding the cable set-top box not powering off with other devices. I too noticed this right away. The system has obviously been designed this way intentionally but no one seems to want to say that. In fact, when you go into settings, the box

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Channel not available "We're having some trouble on our end..."

CBS, NBC, ABC, HBO, Starz, Showtime and few other channels bring up "Please try again" blah, blah, blah (XRE-03059). Did the reset and the refresh. Any ideas how to resolve? Cox website "no outages" in my area (Scottsdale, AZ).

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