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Topics related to our Cox Cable - TV services

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Welcome to the TV Support Forum

Here you can ask, answer, and discuss technical topics regarding Cox Cable TV. Purpose The purpose of the Cox TV Support Forum is to allow customers to discuss technical topics related to residential Cox Cable Television services with other customers. If you need help with billing or other account s

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Harmony elite Remote and Contour Box (Cisco explorer 9865HDC) problems.

I saw a post where comcast xpid ( may have those letters wrong) codes supposed to work. Not for me. any other suggestions

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Annoying message

Upon startup on one of my three tvs I get a message about software update available. It has a two button response available of "yes" or "no". Neither can be clicked and message goes away after a time but comes back at next startup. How do I get rid of this annoying message?

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ACCN

UVA plays Pittsburg at 7:30 on Saturday. I will not get to see the game. Why you may ask? Because Cox ISN'T CARRYING THE ACCN NETWORK!!!!! I pay OVER $200 A MONTH for digital cable and internet. I can get PAC 10 or TWO SEC networks, but NOT the ACC network! Is it time to look into HULU and DirecTV?

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Voice narration on certain shows

As I have seen in other conversation on this forum, we have started having an issue where certain shows are having extra voice narration. Don't know hwy the other conversations are closed off since this seems to be an ongoing issue. Worked with two technicians tonight. Was watching Deadliest Catch o

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DVR Contour 2 "resume" doesn't always remember position

Most of the time after recording a movie or program on DVR (Contour 2), you can later go to Contour/Saved/For You and then select the show and "resume" watching where you last left off. Works correctly 90% of the time. However sometimes (not all) on some specific movies on the Hallmark Movies Now su

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Set cable box to work on channel 4

I have my cable box hooked up to my TV via a coaxial cable. I recently got a new tv and did the auto tuner. The only channel that appears is channel 4. I can't go to channel 3 on my tv even if I scan again or manually add channel 3. So I was wondering if there a way to set the cable box to output a

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sound on mini-box

I switched a mini-box to a tv that previously had a full size box. In the last week (3 times), when turning the tv on the sound comes on at a very high rate; 60-70. What is causing this. It is very disturbing when you aren't expecting it. Anybody else with this problem?

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Watch DVR programs on mobile device?

Is it possible to watch DVR programs on mobile devices? This was the main reason I left Cox last year but would like to come back.

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Why does Cox need to update their tv service every day? Is it simply to gather information on customers, probably. It certainly does not interfere with the frequent interruptions in their service.

Why does Cox need to update their tv service every day? Is it simply to gather information on customers, probably. It certainly does not interfere with the frequent interruptions in their service.

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This is how to access Samsung TV settings with a Cox remote

If you have a Samsung Smart TV, you can access your Samsung TV settings with the Contour/Cox TV remote. Using the Cox remote, press the TV device button, then the CC button. A Samsung Accessibility Shortcuts menu will be displayed. Press right arrow and select Close to return to normal television or

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