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Welcome to the TV Support Forum
Here you can ask, answer, and discuss technical topics regarding Cox Cable TV. Purpose The purpose of the Cox TV Support Forum is to allow customers to discuss technical topics related to residential Cox Cable Television services with other customers. If you need help with billing or other account s
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iPhone app remote control
Hello I’ve done a little bit of research and it seems like the apps available on an iPhone are similar to a universal remote. I’ve downloaded an app for my iPhone and it’s connecting with my TV. I can change the volume. The only thing I cannot get it to work is to change the channel when I press Gui
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low volume level
Since receiving a new Contour box I have a very low volume level! Watching TV and I have to up the volume on the contour remote to almost twice the level as with previous box! I have a Vizio TV and Vizio soundbar. The only thing that is different is a changed out Contour box.Any others with same exp
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Channel 95, Antenna TV guide descriptions wrong
The guide descriptions for all the Cox channels are usually correct, except 95. For the last several weeks the show descriptions and the actual shows presented on 95 are different. Trying to record a show on 95 ends up becoming a series of errors. e.g. Johney Carson Why?
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Contour does not work on my laptop
It only works on my phone and I DO NOT want to watch TV on my phone. This is ridiculous. Called in and they tried to get me to upgrade my modem (that I just got like a month and a half ago). This seems like an issue and it is not good. I want this resolved because I travel for work and would like to
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Harmony remotes and the Contour button
I have an old Harmony 650 controlling my cox contour box via the Myharmony app but there is no "Contour" button in the Myharmony and though it works as an IR remote, it will not learn/fix a command, e.g. can't teach the Harmony the Contour button which is the "Home" button the Cox remote. Ideas?
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Do not have any Survice
The TV has a frozen image with the message “Moving? Cov can help” I not moving and my bill is paid
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Please help me watch Copycat
I have recorded Copycat on my DVR and almost 90% of the time I get error code XRE-03091. I’ve called tech support and they said they have put in 2 tickets now but I haven’t heard anything back from Cox. I don’t understand the problem because it was recorded on 10/24/24 on my DVR boxes If I could pur
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Tv modem updates
I am having an issue with the time of updates. I was told that updates are scheduled to happen around 2 am. But over the past two weeks the updates are happening as early as 7 pm. I contacted tech support and was told that there was nothing they could do. As an apology for the hassle they gave me a
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Has newsmax been removed from the cox channel line up?
I could watch it last week, but now it is not available.
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Incorrect times for recordings
Currently, programming says we are recording the NY Christmas tree lighting, IT IS NOT. It is recording local programming . This is not the first time ( CMA’s for instance ) With today’s technology this makes no sense, and I don’t understand why it continues. I expect that when we set recordings tha
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