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Topics related to our Cox Cable - TV services
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Welcome to the TV Support Forum
Here you can ask, answer, and discuss technical topics regarding Cox Cable TV. Purpose The purpose of the Cox TV Support Forum is to allow customers to discuss technical topics related to residential Cox Cable Television services with other customers. If you need help with billing or other account s
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Christmas Music
Really? The reggae music channel now is playing regular Christmas Music? There is already a Sounds of the Seasons channel that is playing this not to mention there are multiple channels that play same type of genre that could have been used. And it is WAT TOO EARLY for Christmas music anyway. Every
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TV
Hi my cable box isn't coming on at all and I tried everything but still no cable
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TV pixelates.
Our TV pixelates. We pay a premium for cox . This is unacceptable!!!
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When did pause and rewinds on live TV stop happening?
Hello. I just noticed today that I can't do a pause anymore when watching live. And I can't do rewinds anymore. It gives me a message saying that my set up box doesn't support that. When did this start happening because I had no issues before. I didn't get a new cable box. I have a release version 1
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email to help and/or customer retention
Is there a way to directly contact - via email - cox help and/or customer retention. Online discussion or phone just won't do when addressing newest announcement about losing recordings in the cloud [many already listed in Saved Recordings aren't really available "Sorry, we ran into a problem. This
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Pause live tv and live tv record only goes back 30 min.
So I just updated my system since I was having issues with my cable. But I am so upset with the service I now get. I can’t record as much as I did unless I pay more than I was paying. I can only pause for 30 min unlike 1 hour previously, which also allows 30 min rewind on any show I watch. Dish I co
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Tv is just streaming
My tv is just streaming. It streams for a channel trying ti connect, then gives a error message after a few tries and then sats unable to connect try again. I have unplug to reset, but it is doing the same thing
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Picture freezes
Why does the picture freeze on my DVR recordings? Is it because the weather is turning colder and Cox equipment is being affected? Pressing stop and then start sometimes moves the recording ahead past the problem. Usually, it goes to a message stating it appears I have completed watching the program
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RDK-03033
I’ve been getting this error code every single day, multiple times a day for the past month and it’s really annoying. I’ve checked connections, reset my modem, reset my router many many many times but the TV and internet still go off for no reason. Is it just a matter of returning the equipment and
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