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Topics related to our Cox Cable - TV services

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Welcome to the TV Support Forum

Here you can ask, answer, and discuss technical topics regarding Cox Cable TV. Purpose The purpose of the Cox TV Support Forum is to allow customers to discuss technical topics related to residential Cox Cable Television services with other customers. If you need help with billing or other account s

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DVR stutters

I had quite a lengthy thread over the last months about DVR stuttering and dropping video. Then, someone turned off comments and no other posts appeared. I notice that it looks like COX is trying to placate/intercept folks with the same complaints by telling them that their issue will be escalated.

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MLB Extra Innings Blackouts

Why would a Seattle-based broadcast vs Oakland be blacked out in the Oklahoma City Market (April 14th game)? I think I saw this same thing vs San Diego earlier in the week. 🤔

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Cox 4k wireless box

I recently got the 4k wireless box and my tv hasn't worked. I keep getting an error message saying there is a connection issue. My wifi is strong to the box. We went and got a new box had a technician come out and even he couldn't help. What do I do?

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YurView on channel 379

Thanks guys was watching a good game tonight April 7 and right in the middle of the third end and you cut to your screensaver and now I’ve got no game thank you thank you thank you and you still don’t show the game on on your schedule on Cox fix your stuff, please are we gonna get a game tonight hal

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No longer able to pause and rewind live TV.

Already unplugged dvr. Issue persists.

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Cox channel guide says no information

My channel guide says no information where it should have a summary of the program. This happens all the time what is wrong? This is a new box and it happened with the old box too.

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Remote No Longer controls audio or turns off TV

I received a new TV and hooked it up to my Cox cable box. The remote I've always used works fine except it will no longer turn the TV off. The remote will turn the TV back on after I turn the TV off manually, but it takes nearly 30 seconds or more for the TV to finally turn on. And the remote no lon

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aggravated

I have tried to cancel just one standalone channel on chat twice. I keep getting told that I need a new plan and/or new equipment and a service tech visit. Why can't I just cancel a channel?

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Colorado Avalanche Hockey Games

Why are the Colorado Avalanche Hockey Games blacked out on all channels on Cox in Omaha NE? It is 542 miles from Omaha to Denver. Minnesota Wild is closer to Omaha and we get their home games.

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Connection issues

I plug in a Cox contour box and the box works fine . I than tried a Cox mini box and it will not work. It says no connectivity. What could be the problem ?

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