TV

As of January 2025, my Cox service was upgraded to the Cox Panoramic modem/router. I was also upgraded to the newest Contour DVR (which can only operate with the Cox Panoramic modem/router). I have been with Cox since 2019. I removed my Netgear Modem/router, and returned the older Contour DVR to Cox

I finally was able to get the new Vecima tuning adapter working with my TiVo Roamio after about 2 weeks of back and forth with cable card tech service and finally started receiving all the channels I should be. However, now my Roamio is repeatedly rebooting at random when it receives some commands l

Hi I need the physical address to send back equipment via UPS or USPS? I've looked everywhere and can't find it. I don't have the time to go into my local Cox to drop it off.

Hello, I just set up my contour receivers yesterday and this morning around 8 I turned on one of them and saw the message “Just a moment… You’ve caught us in the middle of a quick household update. We’ll be finished in a few minutes.” it has been stuck on this screen for 3 hours now. My 2 other cont

You keep raising prices but the service is still the same. Nobody can tell me why. I tried of getting nickel and dime d. Also why don’t the prices ever go down once they go up. It’s ridiculous

I updated from mini box to Contour 2 box with XR1-RF remote. After pairing to new Vizio 32" TV everything works but Cox remote will not power on or off the TV. I have to use the Vizio remote. Tried different paring codes with no change. Switched out box with Samsung TV and it works on Samsung but bo

I received my new Cox equipment. I am a Cox customer and I have just updated my plan. I scanned the QR code to make installing easy and it has not helped me yet.

Recently switched to Cox Contour from another provide. Since the switch I have been unable to sign in to my Amazon Prime Video service. The tutorial video Cox provides doesn’t remotely correspond to what I see when I select The Prime App, it simply tries to sell you a service you are already paying

For as much as we are charged it is frustrating that sound goes out when recording a program, doesn’t matter the room or tv being used. How can this be avoided…

Hi. I live in East Central Phoenix. Every day, several times a day the cable goes down. TV goes black. It freezes and then sometimes the audio comes back but no pic. Or sometimes pic and no audio. If it goes down for too long then I have to reboot the modem. Sometimes I need to unplug modem and cont