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Topics related to our Cox Cable - TV services
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Welcome to the TV Support Forum
Here you can ask, answer, and discuss technical topics regarding Cox Cable TV. Purpose The purpose of the Cox TV Support Forum is to allow customers to discuss technical topics related to residential Cox Cable Television services with other customers. If you need help with billing or other account s
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DVR playback issues
Recordings on my DVR randomly, loose sound, picture freezes, and or gets very pixelated. Then it jumps forward what seems like close to 10-20 seconds, sometimes more. I try to FF though it and sometimes that helps, sometimes not. Sometimes turning it off it seems to help, but again sometimes not.
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DIY install kit--do I need it?
I got Cox Contour service for a new TV I'm expecting, a Samsung S95D. I already have internet service. They shipped me a DIY install kit, which contains two boxes, and it doesn't look like I need either of them. One is a small box that says it connects to the cable coax on the wall, and then to the
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Consistency
My internet/tv goes down numerous times per day! I’ve used the online help, downloaded the ap and still happens! Reset manually numerous times. Not consistent service and always connectivity issues! Must have done rests 5 times a day for the last 4 days! Very frustrating!
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Box resetting frequently
Our main boxes and all mini boxes have been resetting randomly. All cables are fine nothing has changed but now it resets and comes back after a few long minutes. Have contacted multiple times and Cox says they can’t see an issue on their end so I spend a half hour talking to them to have it just co
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Volume cutting in and out
The volume on all 3 tvs in my house are cutting in and out. All 3 tvs are on in different rooms and all 3 are doing this at the same time. Allb3 tvs are on different channels. Whats going on?
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Wireless contour boxes
If I change from mini boxes to wireless contour boxes will that eliminate the tiling I have.
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The Long Shadow on Acorn TV no longer available?
We have Acorn TV through our subscription package. Last week we watched the first two episodes of the long shadow with no problem. Last night we tried to watch episode three and a pop-up occurred stating we need a “subscription” to watch this episode. What gives with this change?
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RDK 03032 error
Getting RDK 03032 error every day for the last 3 weeks. All wires are good, haven't been touched. Will reset everything, rarely helps. Tried sending signals, they say it was unsuccessful. I finally text or call cox and it always fixes when I'm on with them so they say there is nothing they can do if
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Still Can Not Watch Netflix or Paramount +
I posted about a couple of weeks ago that I cannot access my Netflix or my Paramount+ without subscribing through COX. I spoke to one of the COX Rep and she did not know that COX has changed. She was able to verify it while I was on hold. So again, Why is COX blocking my access to the other apps tha
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NESN audio awful tonight Bruins game
Anyone having terrible audio on nesn bruins game tonight? Sounds like static...
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