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Topics related to our Cox Cable - TV services
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Welcome to the TV Support Forum
Here you can ask, answer, and discuss technical topics regarding Cox Cable TV. Purpose The purpose of the Cox TV Support Forum is to allow customers to discuss technical topics related to residential Cox Cable Television services with other customers. If you need help with billing or other account s
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Contour on the Road? Nope!
In spite of all the hype about how good the Contour TV app is, I would like to know why it is worthless to me when I am out of town. The message I get from the app is that I have to be near my "home wi-fi" for it to work. Why bother to have it then? I cannot watch either live or recorded televisions
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Where are my recordings being stored?
We have a dvr in our home, but a Cox tech said he moved us to the cloud - how do I know if we are using Cloud DVR or the one in our home?
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Caller ID Not Showing on TV
Caller ID has failed to display on the TV on random calls over the last few days. It is set to ON in preferences on the DVR, an Arris AX013ANC which is only about 1 month old. It’s been working properly until a few days ago. After the DVR daily update had finished and an incoming call failed to disp
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Pixelated signal
Cable boxes replaced, system reset from COX and at home, splitter replaced, tech visited, still have annoying and disrupting pixelated reception. Is COX going out of business?
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iPhone app remote control
Hello I’ve done a little bit of research and it seems like the apps available on an iPhone are similar to a universal remote. I’ve downloaded an app for my iPhone and it’s connecting with my TV. I can change the volume. The only thing I cannot get it to work is to change the channel when I press Gui
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low volume level
Since receiving a new Contour box I have a very low volume level! Watching TV and I have to up the volume on the contour remote to almost twice the level as with previous box! I have a Vizio TV and Vizio soundbar. The only thing that is different is a changed out Contour box.Any others with same exp
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Channel 95, Antenna TV guide descriptions wrong
The guide descriptions for all the Cox channels are usually correct, except 95. For the last several weeks the show descriptions and the actual shows presented on 95 are different. Trying to record a show on 95 ends up becoming a series of errors. e.g. Johney Carson Why?
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Contour does not work on my laptop
It only works on my phone and I DO NOT want to watch TV on my phone. This is ridiculous. Called in and they tried to get me to upgrade my modem (that I just got like a month and a half ago). This seems like an issue and it is not good. I want this resolved because I travel for work and would like to
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Harmony remotes and the Contour button
I have an old Harmony 650 controlling my cox contour box via the Myharmony app but there is no "Contour" button in the Myharmony and though it works as an IR remote, it will not learn/fix a command, e.g. can't teach the Harmony the Contour button which is the "Home" button the Cox remote. Ideas?
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Do not have any Survice
The TV has a frozen image with the message “Moving? Cov can help” I not moving and my bill is paid
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